Iphone 5's touch screen is not responding to touch or swipe
I have warranty coverage to get a new one but the problem that I'm having is I need to restore my phone so I can send it back. When I attempt to restore it I get a message saying I need to turn off "Find my Iphone" in icloud. But I can't get into my phone to do that.
I uninstalled Find my Iphone in Itunes then did a sync but I still get that message when I try to restore.
How do I restore my phone to clear off all the data? thank you for your help.
Force it into recovery mode as explained here: http://support.apple.com/kb/ht1808. That will erase all your data and allow you to restore it.
Similar Messages
-
Touch screen is not responding to touch.
About two hours ago, I was going to use my phone when I noticed I couldn't swipe right to enter my pass code. I tried to restart my phone, but it wouldn't let be swipe the power off option. It isn't responding to the touch, but the only thing that works is the bar that comes up when you swipe up that let's you play music (but I can't tap anything) and the bar on the top when you swipe down that shows the weather. Those are the only things that work but I can't do anything with them. Should I just wait until my phone loses charge? I've heard that resetting it works, but I don't want to risk losing anything. And I can't really back it up now. Any solutions? Also, I think I updated my phone to iOS 7.0.4 a few days ago. I don't know if that has anything to do with it.
Perform a reset. This will not affect data on your device. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot.
-
Portion of my iphone touch screen is not responding
Portion of the iphone touch screen is not responding while typing (both horizontal and vertical). All other functions are O.K. Is it LCD problem or any calibration problem ? Some experts says the LCD screen is to be replaced ?
basic troubleshooting steps from the User Guide are restart, reset and restore. Have any of these been tried?
-
ok my iphone 3g touch screen is not responding, i can recieve calls and it can charge and connect to itunes, but i cannot go any further than using the home button or the power button, it is only the slide feature and touch feature that has become non existent. Also, i have a f'ew cracks in my screen for a while now and it was running smoothly up until saturday when i sat on it applying large amounts of pressure to the phone screen. Is there a way i can fix this myself without having to recover my phone to factory settings or wasting 50 bucks to get it fixed??
Hi Dire Dawa,
If the screen on your iPhone isn't responding, you may find the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Regards,
- Brenden -
My iPhone 4s touch screen is not responding
Hi, my iPhone 4s touch screen is not responding. Please help! Thank you.
you can try to restart it
http://support.apple.com/kb/HT1430?viewlocale=en_US&locale=en_US
if it has no effect then one would suspect a hardware malfunction -
my touch screen does not respond to my "slide to unlock". reset does not help. iPhone 4S works otherwise.
I cannot use it. I can get calls and text messages but I can't respond because the screen is locked and I can't "slide to unlock" because the touch screen does not work.
-
IPhone 4 screen will not respond to touch.
I tried rebooting it by holding down the power and home button it reboots but Still no response to touch. I can't synch with macbook because it asks for password i can't type because screen doesn't work. what do i do to get device working again?
my fingers do not affect the screen period. it asks me to swipe the screen to open, which i can't do. when i restart the phone by holding the home button and power button, it turns on and asks for my passcode which i can not enter.
i can not access settings.
when i plug it into the macbook pro the laptop tells me it can not access the phone unless i unlock the phone with the passcode, which i can't do because the phone screen will not respond to touch.
how do i restore the phone using my computer? i can't get it to do anything. i tried plugging it into the laptop while off, and then turned it on, no luck. i held the home button while plugging into the laptop, no luck. updated itunes everything. -
My touch screen is not responding, I have reset the phone, plugged into different charger and tried to update it to itunes but they will not connect because I cannot put my passcode in, HELP please!
ME TOO. NOW MY IPHONE 6 PLUS IS SAME LIKE YOU.
iphone is diabled- connect to iTunes because i forget passcode.
i cannot connect iTunes because it's always asking to enter passcode on iphone.
So, i cannot make restore my iphone 6+. And then, I cann't erase "device" in icloud.
My iphone is new. No icloud. didn't connect to itune backage.
That's why I try to connect iTunes but it need to enter passcode.
So, my iphone just keep "iphone is disbled-connect to iTunes".
IPHONE 6 PLUS -
My phone freezes and the touch screen does not respond to my touch.
My i-phone 4 has been freezing up on me as of late. The buttons will still work but the touch screen does not respond to my touch.
Is my phone hooped or can I do sometinhg to fix it?First thing to try is a reboot of your iPhone. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the iPhone restart. See if that fixes your problem.
-
ipod nano touch screen is not responding to my touch and whenever i click on something it just shows up as a white box
Have you double check to make sure VoiceOver and other accessibility features have not been turned on? See this article for more information and assistance.
iPod nano (6th generation): How to use VoiceOver
B-rock -
My apple iPad touch screen is not responding
My apple ipad touch screen is not responding it was working since few hours then that happened. There is no a single point on the responds to touch but everything is working on the welcome screen, detects the Wi-Fi ... etc.
First thing I did was passing on my local agent store. They did a soft reset what caused lose all data and apps (not a problem) but they didn't fix and asked to visit the support branch .. now i can't use the "Siri trick" and I think it's not helpful after resetting my device.
I tried removing the screen protector but still no hope. Turned off it and cleaned the screen but didn't help!!
Is There another way? Any expected scenarios/time when I visit the repair branch in Egypt?
I've upgraded to latest (7.12) 2 or 3 weeks agoThanks ..
I've mentioned that I did that now I'm in another stage, The iPad at the main reseller support department and they told me now that they will give me another in return .... the strange thing I have heard was that I have to wait 4 weeks until they get me one from Apple .. I'm i Egypt -
HT1222 my Ipad touch screen is not responding so i can not use the ipad for anything.
i left my ipad in my car after ten minutes return to use ipad but could not log on because the touch screen is not responding. i try updating but to no avail
pls somebody should tell me what to do before i lose my mind because its really frustratingDid you try rebooting?
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
New ipad2: touch screen does not respond
Hello, my name is Alessandro, I'm from Italy.
I bought a new iPad 2 from Apple Store. After a day of use the touch screen does not respond and sometimes executes commands at random. I updated the OS, I restored as a new device, but nothing has changed.
Someone can help me?Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
-
My IPAD Mini touch screen is not responding, it is showing a message icloudBackup but the back up is not happening and the system seems to be hanged?
Perform a "hard reset" on the device by pressing down and holding the home button and the sleep/wake button for up to 30secs. until you see a black screen with the Apple logo, then release.
Then test to see if it solved the problem. -
My iphone 5 screen does not respond to touch at all
I don't know what has happened to my phone. The screen does not allow me to even swipe to unlock it. It has lines all the way up the screen of different colours. There is no cracks in the screen or anything like that and I dont recall dropping the phone. The only buttons that work are the home button and the on/off switch. I have tried to reset it but that doesnt work. Any ideas what could have happened and what I can do?
Hi there LucyI-M,
I would recommend taking a look at the troubleshooting steps for touchscreens found in the article below.
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
-Griff W.
Maybe you are looking for
-
JDev generated webservices encodes XML output from PL/SQL procedure
I have a PL/SQL packaged procedure which takes some input parameters and produces one output parameter. The output parameter is of type CLOB and after the procedure has run, it contains a big piece of XML data. Using JDeveloper 10.1.3.1, I've publish
-
Hyperion Planning - What If Analysis
Hi, I have a requirement to do what if analysis. Althouh I know how to Exchange Rate functionality works in HP. Example - If I want to see the variation in COGS USD by chaning the FX rate on-fly.
-
The Mac App Store shows an update available for iMovie but when I click "update" it gives me this message, "The product distribution file could not be verified. It may be damaged or was not signed." What can I do to update this program?
-
Sendmailjpkg.sendmail - 550 5.7.1 Unable to relay
Hi to all, Oracle 10g database. We have an application that sends emails (only with one email address), with sendmailjpkg.sendmail, We've recently installed an exchange 2010 server, and in doing so we've changed the relevant DNS/MX records to point t
-
Hi all, I got a requirement to develop a report on solution manager survey data. i found the data sources 0SVY_ANSWER_TEXT 0SVY_APPL_TEXT 0SVY_DATA_1 0SVY_QSTNNR_TEXT 0SVY_QUEST_TEXT 0SVY_STATUS_TEXT 0SVY_SURV_TEXT 0SVY_TAROBJ_ATTR in solution manage