IPhone 5. Saying 4005 error
MY iPhone 5 is saying error 4005 when I try and reset just got theirked iTunes. Logo on the screen
Hi Jaywal80,
Thanks for the question. If I understand correctly, you are trying to restore iOS and got a 4005 error. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
iOS: Restore errors 4005, 4013, and 4014 - Apple Support
iOS: Not responding or does not turn on - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario
Similar Messages
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When trying to restore my iphone its says unknown error (-1) what should i do??
when trying to restore my iphone its says unknown error (-1) what should i do??
http://support.apple.com/kb/TS3694
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
My iphone 5 says activation error. why? how can i fix this?
I downloaded the ios 7 beta version with my friends and now a few months later my iphone 5 is saying activation error. i really need my phone back soon.
Well, now you see the downside of stealing software. The iOS 7 beta releases have expired. You will have to install the GM release. But, as you have pirated software, it can't be discussed in an Apple-hosted forum.
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Problems syncing Contacts from Mac to iphone - popup says script error MM
Hi, when I did my initial sync from my MBP to the iphone all worked great. But when I made some changes to my Address Book on the MBP yesterday and did a manual sync, those changes were not picked up by the iphone - I tried several times So I logged onto MM to check, clicked on the Contacts icon and got a busy symbol. The folder headings of my address book appeared then I had a popup appear to say that a script was having a problem on the page and I could continue or stop it. I tried continue a few times and eventually had to stop it, the busy symbol just continued. My contacts were never displayed. I tried it this morning and it is the same, is this the cause of my syncing probs and if so how do I fix it.
Many thanks in advance for your help.Are you syncing contacts direct with the Address Book on your Mac via the iTunes sync process, or over the air with MM on your iPhone?
If you are doing the former, this has nothing to do with a problem with your MM online address book.
If you are doing the former, try resetting the sync history on your Mac, which is done via iSync preferences with the iSync application located in your Applications folder.
Quit iTunes and launch iSync.
At iSync preferences, select reset sync history.
Restart your Mac and try syncing with iTunes again. -
HT1430 my iphone 5 says activation error i cant uyse it restore or back it up
help
Basic forum etiquette, search before posting questions. This issue has been discussed dozens of times in the last 12hrs.
-
k
There must be a problem with the app store right now as a number of people seem to be having this problem right now. Try purchasing it using iTunes on your computer, accept the terms and conditions there, then either sync it to your phone or download it on your phone as a past purchase (http://support.apple.com/kb/HT2519).
-
Iphone wont restore (unknown error 6)
whenever i try to restore my iphone it say unknown error . What is this?
Hey,
I've had this two or three times now and always seems to stem from a software update for the iPhone that doesn't work properly. This may then coincide with a loss of all my music etc from the ipod function. To be honest I've tried all the forum restore suggestions and nothings worked. I am now on my second iPhone and am going back to the apple store next week as my second phone has now died from the same problem. Sorry I can't give you a magic fix but I really don't think there is one. Sure talk to the apple helpline but all the diagnostics don't seem to be able to help with this problem. -
My iphone 5S is stuck on a screen displaying the itunes symbol and a charging cable. I tried connecting it to itunes and updating it to the new software, and backing it up but it keeps saying unknown error 4005, Also when I first tried backing up my phone on my computer it would begin the processes then half way through it would say IPHONE has been disconnected, now it won't recognize it or anything. what can i do? This is a brand new phone!!!
Hello jraff21,
I was able to locate a support article for the error you mentioned. The following steps may help you get your device back to working order:
iOS: Restore errors 4005, 4013, and 4014 - Apple Support
You may see one of these messages if the device unexpectedly disconnects during the update or restore or iTunes couldn't tell the device to go to the restore state.
The iPhone [device name] could not be restored. An unknown error occurred (4005).
The iPhone [device name] could not be restored. An unknown error occurred (4013).
The iPhone [device name] could not be restored. An unknown error occurred (4014).
Try these steps to resolve the issue:
Install the latest version of iTunes.
Restart your computer.
Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
Restore using another USB cable.
Learn more about updating OS X.
Learn more about updating Windows.
Restore your device on another computer.
If you continue to see error 4005, 4013, or 4014 when you restore your device,contact Apple for support.
Learn more about other update and restore errors.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
when i restored my iphone 5 it shows 4013 and 4005 error and my phone was stuck with apple logo and above some letters where also there in black and white colour . pls say me how to fix this plssss . my email = **********
<E-mail Edited by Host>Wrong Forum
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iPhone 4 frozen with screen image of usb connector with arrow to iTunes logo. iTunes doesn't recognize my iPhone message says in recovery mode must restore. Try to restore and get - 1 error. What do I do now??
Hi there beee19,
You may find the troubleshooting steps in the article below helpful.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
-Griff W. -
When trying to sign in with 2 different apple id's that i use for year now, I get a message saying "unknown error". I succeed in signing in directly from my iphone though. What has changed?
You will need to contact iTunes support.
-
I have updated to itunes 10.5 on my Mac computer and now it doesn't recognize my iphones and says i need to install a device driver but when i try to install it it throws up a notification saying an error occured and to contact the makers of my device 's suppot website. Anyone know?
Have you tried repairing your application from within the Control Panel?
-
i cant update my iphone 3gs to a more newer ios? it says here error! and the phone flashes some connect to itunes.. an if i connct nothing happens.. help me.. the ipgone wont open . and work pls help me thank you!
Hello AlexCornejo,
Thanks for using Apple Support Communities.
The screen you're seeing on your iPhone indicates it is in recovery mode. Now since the device is not appearing in iTunes on your PC, first follow the steps in this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
After following those steps, you should be able to restore your iPhone.
Take care,
Alex H. -
how do i fix my iphone 5 stuck in recovery mode and wont let me restore it just says unknown error 1603 has occured
http://support.apple.com/kb/TS3694#error1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
http://support.apple.com/kb/TS3694#error1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection. -
My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred and won't work, the software is up to date, it just automatically switched itself off and when I try to turn it on, it shows the White background with the apple logo asif it's going to turn itself on but then switches off after a couple of seconds, what can I do? ive already taken it to a shop and he's looked at it, but said he can't fix it, thanks.
Visit an Authorized Apple Service Provider or Apple Store to get it checked. If they can't fix this, you'll have to pay the Out-Of-Warranty-Service fee to get a new replacement for a reduced price:
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
Out-of-warranty service fee
Battery service*
iPhone 6 Plus
$329
$79
*available only if battery
fails Apple’s diagnostic test
iPhone 6
$299
iPhone 5s, iPhone 5c, iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
copied from Service Answer Center - iPhone
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