Iphone 5 says "device unknown" when doing the setup

I try to do the initial setup of my Iphone. When I get to the part of inserting a sim card, the phone "searches" and after a while he says: device unknown, and that I have to contact an apple store...
Anyone knows what this means?

this is what they just send me:
Hi Robert,
From what we were able to find out, it looks like the micro SIM in your phone is not seated correctly. Please take the phone into your nearest carrier store and have them check the SIM card to make sure it is seated properly. If this still does not work have the carrier replace the SIM card.
Thanks Again,
Lorraine
but I think that's not going to work, because I already tried it with 2 different simcards, and so have you with your simcard from hongkong and the Canadian.

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    [#|2004-06-07T12:17:31.064-0600|INFO|sun-appserver-pe8.0|javax.enterprise.system.tools.admin|_ThreadID=12;|
    com.sun.enterprise.tools.guiframework.exception.FrameworkError: com.sun.enterprise.tools.guiframework.exception.FrameworkException: java.lang.reflect.InvocationTargetException on 'class com.sun.enterprise.tools.admingui.handlers.CommonHandlers.invokeMBean'. This occurred while attempting to process a 'command' event for 'pingButton'.
         at com.sun.enterprise.tools.guiframework.view.DescriptorViewHelper.execute(DescriptorViewHelper.java:279)
         at com.sun.enterprise.tools.guiframework.view.DescriptorViewBeanBase.execute(DescriptorViewBeanBase.java:187)
         at com.iplanet.jato.view.RequestHandlingViewBase.handleRequest(RequestHandlingViewBase.java:308)
         at com.iplanet.jato.view.ViewBeanBase.dispatchInvocation(ViewBeanBase.java:822)
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         at java.lang.reflect.Method.invoke(Method.java:324)
         at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:289)
         at java.security.AccessController.doPrivileged(Native Method)
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         at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:311)
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         at java.security.AccessController.doPrivileged(Native Method)
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         at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:569)
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         at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:215)
         at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:156)
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         at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:979)
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         at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:647)
         at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:589)
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         at com.sun.enterprise.tools.guiframework.view.DescriptorViewHelper.dispatchEvent(DescriptorViewHelper.java:735)
         at com.sun.enterprise.tools.guiframework.view.DescriptorViewHelper.execute(DescriptorViewHelper.java:250)
         ... 59 more
    Caused by: java.lang.reflect.InvocationTargetException
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:324)
         at com.sun.enterprise.tools.guiframework.view.DescriptorViewHelper.invokeHandler(DescriptorViewHelper.java:785)
         at com.sun.enterprise.tools.guiframework.view.DescriptorViewHelper.dispatchEvent(DescriptorViewHelper.java:731)
         ... 60 more
    Caused by: com.sun.enterprise.tools.guiframework.exception.FrameworkException: com.sun.enterprise.tools.guiframework.exception.FrameworkException: com.sun.enterprise.tools.guiframework.exception.FrameworkException: javax.management.MBeanException: Operation 'pingConnectionPool' failed in 'resources' Config Mbean.
         at com.sun.enterprise.tools.admingui.handlers.CommonHandlers.invokeMBean(CommonHandlers.java:91)
         ... 66 more
    Caused by: com.sun.enterprise.tools.guiframework.exception.FrameworkException: com.sun.enterprise.tools.guiframework.exception.FrameworkException: javax.management.MBeanException: Operation 'pingConnectionPool' failed in 'resources' Config Mbean.
         at com.sun.enterprise.tools.admingui.util.MBeanUtil.invoke(MBeanUtil.java:38)
         at com.sun.enterprise.tools.admingui.util.MBeanUtil.invokeMBean(MBeanUtil.java:140)
         at com.sun.enterprise.tools.admingui.handlers.CommonHandlers.invokeMBean(CommonHandlers.java:83)
         ... 66 more
    Caused by: com.sun.enterprise.tools.guiframework.exception.FrameworkException: javax.management.MBeanException: Operation 'pingConnectionPool' failed in 'resources' Config Mbean.
         at com.sun.enterprise.tools.admingui.util.MBeanUtil.invoke(MBeanUtil.java:112)
         at com.sun.enterprise.tools.admingui.util.MBeanUtil.invoke(MBeanUtil.java:35)
         ... 68 more
    Caused by: javax.management.MBeanException: Operation 'pingConnectionPool' failed in 'resources' Config Mbean.
         at com.sun.enterprise.admin.MBeanHelper.extractAndWrapTargetException(MBeanHelper.java:355)
         at com.sun.enterprise.admin.config.BaseConfigMBean.invoke(BaseConfigMBean.java:302)
         at com.sun.jmx.mbeanserver.DynamicMetaDataImpl.invoke(DynamicMetaDataImpl.java:221)
         at com.sun.jmx.mbeanserver.MetaDataImpl.invoke(MetaDataImpl.java:228)
         at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:823)
         at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:792)
         at sun.reflect.GeneratedMethodAccessor81.invoke(Unknown Source)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:324)
         at com.sun.enterprise.admin.util.proxy.ProxyClass.invoke(ProxyClass.java:54)
         at $Proxy1.invoke(Unknown Source)
         at com.sun.enterprise.admin.server.core.jmx.SunoneInterceptor.invoke(SunoneInterceptor.java:282)
         at com.sun.enterprise.tools.admingui.util.MBeanUtil.invoke(MBeanUtil.java:105)
         ... 69 more
    Caused by: javax.resource.ResourceException
         at com.sun.enterprise.connectors.ConnectorConnectionPoolAdminServiceImpl.testConnectionPool(ConnectorConnectionPoolAdminServiceImpl.java:605)
         at com.sun.enterprise.connectors.ConnectorRuntime.testConnectionPool(ConnectorRuntime.java:520)
         at com.sun.enterprise.admin.mbeans.ResourcesMBean.pingConnectionPool(ResourcesMBean.java:1805)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:324)
         at com.sun.enterprise.admin.MBeanHelper.invokeOperationInBean(MBeanHelper.java:287)
         at com.sun.enterprise.admin.config.BaseConfigMBean.invoke(BaseConfigMBean.java:280)
         ... 80 more
    Caused by: javax.resource.ResourceException
         at com.sun.gjc.spi.DSManagedConnectionFactory.createManagedConnection(DSManagedConnectionFactory.java:73)
         at com.sun.enterprise.connectors.ConnectorConnectionPoolAdminServiceImpl.testConnectionPool(ConnectorConnectionPoolAdminServiceImpl.java:597)
         ... 88 more
    |#]

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