IPhone 5 says it has 3G, but will not connect to the internet unless connected to wifi
iPhone will not connect to any apps connected to Internet or send IMessages. I can still call and text. I have tried resetting network settings, starting from factory settings, and a hard reset. Other info: I have straight talk. I recently updated my phone. Apps work when connected to internet.
Having 3G doesn't mean you can connect to the Internet.
You must have Cellular Data properly provision by your carrier.
Also check iPhone Settings > Mobile/Cellular > Mobile/Cellular Data: ON
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please help
Follow these steps to see if it resolves your issue: (from http://support.apple.com/kb/TS4148)
You may also want to contact your carrier for to make sure there isnt a issue with the carrier service.
Update your iPhone to the latest version of iOS.
Toggle Airplane mode On and Off.
Try turning iPhone off and then on again.
Check for a carrier settings update. Tap Settings > General > About. If an update is available, a prompt will appear.
Remove the SIM Card and verify that it is a valid, carrier-manufactured SIM. Also verify that it is not damaged, worn, or modified. Then reinsert it.
Restore the iPhone.
Hope this helps -
I think I have tried everything but it's not working. Sooo I guess there are several other things that I need to do.
The user manual for the Speedstream 5200 indicatest that it is a router....see link below.
http://www2.windstream.net/downloads/links/SpeedStream211.pdf
If the Speedstream is acting as a router, then the AirPort Extreme must be configured in Bridge Mode to avoid having two routers in series on your network....which would certainly cause IP address conflicts and connection issues.
To configure the AirPort Extreme in Bridge Mode.....
Open AirPort Utility - Click Manual Setup
Click the Internet icon
Connection Sharing = Off (Bridge Mode)
Update -
My ipad recognizes my home network but will not connect to the internet. When I click on AirPort/preferences at the top of the imac screen it says..."AirPort has a self-assigned ip address and may not connect to the internet". If this is the root of the problem,how can I change ip address?
Ipad will connect no problem to other networks.First thing you need I think is to get your iMac connected to the Internet.
Shut down your iMac and you iPad. Then power off your router. Wait 30 seconds and power up the router.
After the router indicates that it is connected to the Internet then start up your iMac and see if it connects. If the iMac connects to the Internet then your iPad should too.
If this power up sequence doesn't work you'll have to dig into the router setup to make sure it is working properly. -
I was updating my iphone 4s on my computer and there was an error and my phone has the connect to itunes symbol but will not connect to itunes on my computer. I am unable to use my phone and im not sure what to do..
See this support document for help. You may have to do this more than once. http://support.apple.com/kb/HT1808
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I have downloaded the latest version of itunes to my computer and when I sync my new iphone, it says it is syncing but doe not pull the music in my library. Can anyone assist me in figuring out how to sync my iphone? The computer that has my current music library is old so I want to get it synced before it dies...
Download what applications?
Apps in iTunes do not run on computers.
What is the exact error and where specifically is it occurring? -
ITunes recognizes my iPhone, but will not connect to the iTunes Store
After having to re-install all the software on my computer, iTunes will recognize my iPhone 4 okay, but will not log into the iTunes Store using a valid user name and password. I can still log in to the iTunes store on my iPhone, but just not on my computer. I get an error message that says, "We could not complete your iTunes Store request. An unknown error occurred (-50). There was an error in the iTunes Store. Please try again later." I also conducted the "Run Diagnostics" test for network connectivity tests, device connectivity tests, and device sync tests. All three tests passed with green lights. However, I still get the following error message "One moment please, Connecting to the iTunes Store, Loading..." when I highlight the iTunes Store and attempt to log in with no success. I also disabled the Windows 7 firewall as I did get a previous error message that said iTunes was not enabled in the Windows firewall. I have my computer configured the same exact way I did before having to reinstall all my programs, and iTunes worked fine. I've included some of the comments from the diagnostics below...
Thanks for any advice you can provide.
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-09-04 19:30:35.
**** Device Connectivity Tests ****
iPodService 10.4.1.10 (x64) is currently running.
iTunesHelper 10.4.1.10 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Device Sync Tests ****
Sync tests completed successfully.iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I downloaded the new version of Mozilla and tried to install an add-on to allow me to set the home page for new tabs. The app says it has downloaded but does not open new tabs as my home page (google) - any suggestions what I can do?
I've been working on this all day!!! I've tried everything I know of and can't get it to load either. Sounds like lots of people are having problems. Here is what I have so far...I have uninstalled EVERYTHING on my pc from apple and reinstalled itunes to no avail. I have tried all sorts of things I've read as fixes online. NOTHING has worked. Here is something interesting that i have noticed though. my main pc (which is the one i have always managed my itunes account with for years) is a 32 bit system running windows 7. Yesterday I installed itunes for the first time on my new netbook which is a 64 bit (windows 7) system and it works just fine. i have three other laptops (all window 7) in my household that are all 64 bit operating systems and ALL have updated to 10.5 and THEY ALL work fine. this is FOUR 64 bit systems ALL updated w/10.5 that work and ONE that is a 32 bit that will not. Can't get any help from apple. their suppot *****! I want to get someone on the **** phone or a live chat but cant. *** APPLE????? please let mw know if you find SOMETHING i can try next. I'm out of ideas and patience!
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My iPhone 5, periodically,will not show the call waiting number. It beeps but will not give me the option to switch over or show me who is calling. The call doesn't appear in my "recents" either.
We appreciate your feedback on this matter, gingerspice913. I've not come across this issue before. Do you know how long it has been since the issue began? Please try to reset the network settings to see if it helps http://vz.to/1swAJbD?
TamaraH_VZW
Follow us on Twitter @VZWSupport -
My FaceTime will make the call but will not connect and will sometimes say call failed. What do i do?
don't update to iOS7 just yet if you prefer 6. Many are saying that's the cure, but there are lots of iOS7 users here who can't make Facetime work either.
It would seem Apple has either a big problem on their hands, as this is now a week old, or they don't know how to fix it. Either way, email Apple tech support your concerns -
IPSec VPN brings up login box but will not connect after entering password. Have tried this on both IPAD and IPhone 4. Can anyone help?
Uggh, it's so frustrating! I've googled every search phrase I can think of and this seems to be the only thread describing this exact issue. I'm always automatically logged into Facebook on my MBP but just to be sure I logged out and back in and it worked fine.
I gotta say, I wasn't a fan of the Droid I had preceding this iPhone, and from what I hear the iPhone app for FB is a thousand times better - not that I'd know personally because I can't log in!! - but I could always access my FB account on the droid. Just sayin... -
TS1363 my iphone 4 shows up in computer folder but will not connect to itunes
I have unintalled and reinstalled itunes, updated iphone 4 and it still comes up in my computer folder but will not connect to itunes itself says there is an error to connecting help please!
Hey there Jachin W.,
It sounds like you are unable to connect to your home Wi-Fi suddenly on 2 different iOS devices. I would be interested to know if the affected phones are able to connect to a different Wi-Fi connection, but barring that I would use the following article to help troubleshoot the devices and the Wi-Fi connection:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
And this section from toward the bottom if needed:
Unable to connect to a Wi-Fi network
Verify that you're attempting to connect to your desired Wi-Fi network.
Make sure you're entering your Wi-Fi password correctly. Passwords may be case sensitive and may contain numbers or special characters.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
Thank you for using Apple Support Communities.
All the best,
Sterling -
please help - installed IOS7 and now I am having problems playing Words Free on my Iphone. It gives me a pop up telling me to connect to ITunes but will not connect. Cannot get out and have to continually shut down my phone and start over.
Hi, jeantwin.
Thank you for visiting Apple Support Communities.
The steps in the article below may help you resolve the issue with push notifications.
iPad and iPod touch: Unable to use YouTube or Push notifications
http://support.apple.com/kb/ts3305
If the issue persists, try signing out of your Apple ID and then sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Jason H. -
I have a MacBook Pro. My mac can detect wifi. But will not connect anywhere. I did get connected via TCP/IP settings but I can't connect to any wifi anywhere. Network diagnostic has a green light for wi-fi and wi-fi settings. Red light for the rest. (Network settings, ISP, Internet and server.)
Hello NotAppleSavy,
Thanks for the question. After reviewing your post, it sounds like the computer wont connect to networks. I see you have used network diagnostic. I would recommend that you read this article, there are a lot of other things you can do in this article that may be able to help you resolve or isolate the issue.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
IPhone is plugged in to my laptop and is charging but will not sync. The phone logo doesn't appear in the right hand corner. i have updated itunes restarted both phone and laptop, changed connectors and still nothing. help?
Same thing happened to me, nothing is working. I've updated everything, restarted everything, nothing seems to work.
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