IPhone 5 screen bug, defect and problem.

Bring back to the store this week.         

OK. And what is it you would like us, your fellow users, to help you with in regards to this issue?

Similar Messages

  • Help, My iPhone 5s screen is frozen and I can't swipe or do anything...I can't even swipe to turn my phone off...What can I do to fix this problem?

    Help!!!...My iPhone 5s screen is frozen and I can't swipe, I can't even swipe to power off...What can I do to fix this problem?
    My home button is still working.

    The first thing to try is a reset, hold the power button and home button until you see the apple then let go.

  • My iPhone 5 screen is black and will not come back on. The phone still works when paired with my vehicles Bluetooth what's wrong with it, and can I fix it?

    My iPhone 5 screen is black and will not come back on. The phone still works when paired with my vehicles Bluetooth what's wrong with it, and can I fix it?

    I have a similar problem.  I restored my iPhone 5 to the latest available OS.  After completing the process the phone never restarted.  The phone was fully charged when I restored it but now refuses to charge past the red battery icon.  I have been able to get the phone in UFD mode several times and have been able to load the new OS on the phone.  The Apple logo does come on and the software fully loads.  iTunes tells me the phone will restart but never does.  I left it to charge all night but it never appeared to load the battery.  This morning I went to the Grand Central Terminal apple store for help.  A woman at the store plugged the phone in but it never charged.  She absolutely refused to believe that I got my phone in UFD mode and loaded any software on.  I don't think it is a battery issue.  The only solution I was given was to buy a new phone.  Repairing it was out of the question.  At this point the phone is completely useless.  Thanks in advance for the help.

  • My iphone 4 screen went black and will not come back on, the screen lights up but is still black and will not show anything on the screen, it still vibrates though. help

    my iphone 4 screen went black and will not show anything on it, the phone still vibrates and lights up but the screen is black, HELP.

    I have a similar problem.  I restored my iPhone 5 to the latest available OS.  After completing the process the phone never restarted.  The phone was fully charged when I restored it but now refuses to charge past the red battery icon.  I have been able to get the phone in UFD mode several times and have been able to load the new OS on the phone.  The Apple logo does come on and the software fully loads.  iTunes tells me the phone will restart but never does.  I left it to charge all night but it never appeared to load the battery.  This morning I went to the Grand Central Terminal apple store for help.  A woman at the store plugged the phone in but it never charged.  She absolutely refused to believe that I got my phone in UFD mode and loaded any software on.  I don't think it is a battery issue.  The only solution I was given was to buy a new phone.  Repairing it was out of the question.  At this point the phone is completely useless.  Thanks in advance for the help.

  • If my iphone 3g screen has smashed and my phone is out of warranty. will apple be able to replace the phone for me or repair the screen?

    if my iphone 3g screen has smashed and my phone is out of warranty. will apple be able to replace the phone for me or repair the screen?
    i heard apple can upgrade my phone if a pay a specific amount? is this correct?
    also if my phone is out of warranty how much would it cost for it to be replaced?

    Apple does not repair smashed phones.  It will replace the phone with another iPhone 3G as an out of warranty exchange for 199.00 USD. 
    You should check with your carrier to see if you are eligible for a subsidized iPhone 4.   It may cost you the same as the out of warranty replacement for a phone almost 3 generations old.

  • Any ideas as to why my Iphone 4s' screen turns on and then off at random while just sitting next to me?

    Any ideas as to why my Iphone 4s' screen turns on and then off at random while just sitting next to me?

    No alerts. That's what I thought at first but no banners or anything indicating an alert of any kind.

  • HT4061 my iphone 5c screen went black and now I cannot see the screen. I click on the button I hear siri but nothingon the screen.

    I was downloading a Bosesoundtouch update on my iphone. Screen went black and now I cannot see anything.
    Any suggestions?

    try a hard reset, hold the sleep.wake button and the home button down at the same time until the apple logo appears, it generally fixes this issue

  • In the middle of looking through some pictures, my iphone 4 screen turned white and is now not turning off or on. What's the best thing to do?

    n the middle of looking through some pictures, my iphone 4 screen turned white and is now not turning off or on. What's the best thing to do?

    Try doing a hard reset - by holding the 'Power' button on the top and the 'Home' button simultaneously!

  • My iphone's screen goes black and it behaves like that it is switched off.No switches work and the power button also does not respond.The ringtone do not also respond.The only way to switch on the phone is to press  home button and  power button together.

    My iphone's screen goes black and it behaves like that it is switched off.No switches work and the power button also does not respond.The ringtone do not also respond.The only way to switch on the phone is to press  home button and  power button together.

    Pressing the Home button and the sleep/wake or on/off button together until you see the Apple logo and then release is called a reset.
    If no change after a reset, the next step is restoring your iPhone.

  • My iphone 5c screen went out and its just a black screen ive tryed a hard reset and nothing still when i plug the charger in it dings and ive hooked it to itunes and restored it still nun do i need to buy a new screen or is something else wrong?

    My iphone 5c screen went out and its just a black screen ive tryed a hard reset and nothing still when i plug the charger in it dings every few secs and ive hooked it to itunes and restored it still nun do i need to buy a new screen or is something else wrong?

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • My iphone's screen has enlarged and it's disabled. what do i do?

    my iphone's screen has enlarged and its disabled. What do i do?

    Did you try double tapping with three fingers? Your screen should go back to normal after that.
    If this does not work, connect in recovery mode to restore:
    If you can't update or restore your iOS device

  • My canadian iphone 4S screen looks yellow and its looked to rogers, will apple singapore can replace my iphone 4S screen for free coz its under warranty for another 6 months

    my canadian iphone 4S screen looks yellow and its looked to rogers, will apple singapore can replace my iphone 4S screen for free coz its under warranty for another 6 months... i'm in singapore at the morment so what is the best thing i should do ?? will they send my iphone to canada for the repair or do i have to wait till i fly back ???

    No.
    You would have to send your iphone to someone you know in Canada, then that person would have to get the iphone to Apple.
    Apple will not accept a shipment from outside the country.

  • My iphone 6 screen is cracked and the phone is a little bent, however i purchased my phone in New Jersey but i live in Bermuda (an island). I got the phone in October 2014. Where do i send it to get fixed? And would i be under warranty?

    My iPhone 6 screen is cracked and the phone is a little bent, however I purchased my phone in New Jersey but I live in Bermuda (an island). I got the phone in October 2014. Where do I send it to get fixed? And would I be under warranty?

    Damages of any kind cause by the user is not under warranty unless you have Apple Care + (plus).
    You might need to send your iPhone to a friend who lives in New Jersey for an Out of Warranty replacement. (Not free)
    Warranty & services are only valid in country of purchase.

  • Iphone 4s screen went black and wont turn on

    Iphone 4s screen  went black and wont turn on... what do I do?

    Does the Vibrate/Mute switch make the iPhone vibrate? Does iTunes on computer recognize the iPhone? If not, then possibly the battery is faulty or worse. If yes, then the LCD Display is not working, possibly the connector came loose and simply needs to be pressed down to the logic board. Of the LCD Display is faulty and the front screen assembly needs to be replaced. Or worse. If there is Warranty or AppleCare, make Genius reservation or set up service and take or send iPhone to Apple for resolution. If no coverage, Replacement iPhone is $199 or battery is $80 with Apple.

  • My iphone 6 screen is black and is unresponsive to home key or lock button.

    My iphone 6 screen is black and is unresponsive to home key or lock button. Phone is powered on and will ring, but no display. I have tried powering it off, but it will not respond. What do I need to do?

    Hey stayhome4boys,
    If you are having an issue with seeing only a black screen on your iPhone, I would suggest that you troubleshoot using the steps in this article - 
    Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
    Start with the section titled If you see a solid color screen (black, white or blue)
    Thanks for using Apple Support Communities.
    Be well,
    Brett L 

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