Iphone 5 screen freezes while using apps

Very frustrating problem. I have to power off, then open with the home button. This allows the phone to work, but it freezes back up shortly thereafter.
This is a brand new Iphone 5. I had a problem with my first iphone 5, the volume down button just stopped working. Took it to the store, and they gave me a replacement phone. This new replacement phone has been doing this ever since I got it. Probably freezing 5-10 times per day, minimum.
I am now doing a restore on the phone, hoping that this is a software issue.

you can try and explain the story but there is no way to prove that the drop didnt cause it or didnt. most likely they will not replace for free.

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Is your iPhone storage capacity full or close to it?
Try a reset, which is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release. A reset is similar to computer restart.

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Hello,
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IPhone 4 reboots while using apps like Skype, Where's My water, Fruit Ninja, Angry Birds Space etc..

My iPhone 4 reboots while using apps like
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Restore as a New phone. Do not restore your backup. Add your apps back. If the problem still exists you have a hardware problem. If this fixes it you have a corrupt backup.
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Hey there Shortos,
It sounds like your phone touchscreen is not consistently working for you after updating to iOS 8. I can see how that would be pretty frustrating. It sounds to me like this could be a software issue or an issue with the screen itself. I would start with the troubleshooting in the following article to help troubleshoot the screen itself:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
Restart your device
Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
If you can't restart your device, reset it by pressing and holding the Sleep/Wake button and the Home button at the same time for a least ten seconds, until the Apple logo appears.
Clean the screen with a soft, slightly damp, lint-free cloth.
Avoid using the device while wearing gloves, with wet hands, or immediately after applying hand lotion.
If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.
If that does not resolve the issue, I would next quit all the running apps on the device:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
Thank you for using Apple Support Communities.
All the very best,
Sterling

Screen freezes on Phone app iOS 8

I am using iPhone 5 with iOS 8.1.1 on it. I encountered two problems after updating to iOS 8.0.
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Hello venkurocx,
Thanks for using Apple Support Communities.
Since you have already restored your iPhone back to its factory settings in attempt to resolve this issue where your iPhone can become unresponsive as well as unexpectedly restart, please take a look at the article below for some further steps to go through.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
Take care,
Alex H.

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I have a problem with my iphone 5; it's quite common that the screen freezes while i'm checking my text messages... It doesn't stay that way very long, just a couple of seconds (like 10 sec maybe)... And then it goes back to normal...
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thanks !

Try This...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
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Hardware Information:
          iMac (21.5-inch, Late 2009)
          iMac - model: iMac10,1
          1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
          8 GB RAM
Video Information:
          ATI Radeon HD 4670 - VRAM: 256 MB
System Software:
          OS X 10.9.2 (13C64) - Uptime: 0 days 1:31:41
Disk Information:
          APPLE HDD HUA722010CLA330 disk0 : (1 TB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 999.35 GB (803.35 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          OPTIARC DVD RW AD-5680H
USB Information:
          Apple Inc. Built-in iSight
          Apple Internal Memory Card Reader
          Western Digital My Passport 0748 1 TB
                    EFI (disk1s1) <not mounted>: 209.7 MB
                    disk1s2 (disk1s2) <not mounted>: 999.83 GB
                    Boot OS X (disk1s3) <not mounted>: 134.2 MB
          Apple Computer, Inc. IR Receiver
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
FireWire Information:
          LaCie d2 quadra (button) 800mbit - 800mbit max
                    disk2s1 (disk2s1) <not mounted>: 32 KB
                    LaCie (disk2s3) /Volumes/LaCie: 1 TB (19.21 GB free)
Thunderbolt Information:
Kernel Extensions:
          com.intego.netbarrier.kext.monitor          (653)
          com.intego.netbarrier.kext.process          (653)
          com.intego.netbarrier.kext.network          (653)
          com.intego.virusbarrier.kext.realtime          (772)
          net.kromtech.kext.AVKauth          (2.3.6 - SDK 10.8)
          net.kromtech.kext.Firewall          (2.3.6 - SDK 10.8)
Launch Daemons:
          [System] com.adobe.fpsaud.plist 3rd-Party support link
          [System] com.google.keystone.daemon.plist 3rd-Party support link
          [System] com.intego.commonservices.daemon.integod.plist 3rd-Party support link
          [System] com.intego.commonservices.daemon.taskmanager.plist 3rd-Party support link
          [System] com.intego.commonservices.icalserver.plist 3rd-Party support link
          [System] com.intego.commonservices.metrics.kschecker.plist 3rd-Party support link
          [System] com.intego.netbarrier.daemon.logger.plist 3rd-Party support link
          [System] com.intego.netbarrier.daemon.monitor.plist 3rd-Party support link
          [System] com.intego.netbarrier.daemon.plist 3rd-Party support link
          [System] com.intego.netupdate.daemon.plist 3rd-Party support link
          [System] com.intego.virusbarrier.daemon.emlparser.plist 3rd-Party support link
          [System] com.intego.virusbarrier.daemon.logger.plist 3rd-Party support link
          [System] com.intego.virusbarrier.daemon.plist 3rd-Party support link
          [System] com.intego.virusbarrier.daemon.scanner.plist 3rd-Party support link
          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
          [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
          [System] com.trusteer.rooks.rooksd.plist 3rd-Party support link
          [System] com.zeobit.MacKeeper.AntiVirus.plist 3rd-Party support link
Launch Agents:
          [System] com.google.keystone.agent.plist 3rd-Party support link
          [System] com.intego.commonservices.integomenu.plist 3rd-Party support link
          [System] com.intego.commonservices.taskmanager.plist 3rd-Party support link
          [System] com.intego.commonservices.uninstaller.plist 3rd-Party support link
          [System] com.intego.netbarrier.alert.plist 3rd-Party support link
          [System] com.intego.netupdate.agent.plist 3rd-Party support link
          [System] com.intego.virusbarrier.alert.plist 3rd-Party support link
          [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
          [System] com.trusteer.rapport.rapportd.plist 3rd-Party support link
          [System] com.wacom.pentablet.plist 3rd-Party support link
User Launch Agents:
          [not loaded] ca.indev.MailTagsHelper.agent.plist 3rd-Party support link
          [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
          [not loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist 3rd-Party support link
          [not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
          [not loaded] ws.agile.1PasswordAgent.plist 3rd-Party support link
User Login Items:
          Garmin Lifetime Map Updater
          iTunesHelper
          TextExpander (3.1.1)
          FaceTime
          EvernoteHelper
          Fantastical
          Dropbox
          AdobeResourceSynchronizer
          EvernoteHelper
          IntegoStatusItemHelper
Internet Plug-ins:
          o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
          WacomNetscape: Version: 1.1.0-4 3rd-Party support link
          Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
          Default Browser: Version: 537 - SDK 10.9
          Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 3rd-Party support link
          OfficeLiveBrowserPlugin: Version: 12.3.4 3rd-Party support link
          WacomSafari: Version: 1.1.0-4 3rd-Party support link
          Silverlight: Version: 4.1.10329.0 3rd-Party support link
          FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
          Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
          QuickTime Plugin: Version: 7.7.3
          googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
          iPhotoPhotocast: Version: 7.0
          SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
          CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 3rd-Party support link
          JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Safari Extensions:
          1Password: Version: 3.9.20
          Evernote Web Clipper: Version: 6.1
          AdBlock: Version: 2.6.18
          Open in Internet Explorer: Version: 1.0
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
          RocketLifeCmp: Version: (null) 3rd-Party support link
          UploadManager: Version: (null) 3rd-Party support link
          WebEx64: Version: 1.0 - SDK 10.5 3rd-Party support link
          WebEx: Version: 1.0 3rd-Party support link
          RocketEngine: Version: (null) 3rd-Party support link
          ContentManager: Version: (null) 3rd-Party support link
          CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
3rd Party Preference Panes:
          PenTablet 3rd-Party support link
          Flash Player 3rd-Party support link
          Flip4Mac WMV 3rd-Party support link
          Java 3rd-Party support link
          MacFUSE 3rd-Party support link
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Old Applications:
          /Users/[redacted]/Downloads
                    NoteBook-4:          Version: 3.1.7 - SDK 10.5 3rd-Party support link
                    NoteBook-5:          Version: 3.1.8 - SDK 10.5 3rd-Party support link
                    NoteBook-6:          Version: 3.1.8 - SDK 10.5 3rd-Party support link
                    NoteBook-2:          Version: 3.1 - SDK 10.5 3rd-Party support link
                    NoteBook:          Version: 3.0.15 - SDK 10.5 3rd-Party support link
                    NoteBook-3:          Version: 3.1.2 - SDK 10.5 3rd-Party support link
                    NoteBook-7:          Version: 3.1.9 - SDK 10.5 3rd-Party support link
                    NoteBook-1:          Version: 3.0.10 - SDK 10.5 3rd-Party support link
          Microsoft Language Register:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
          Meeting Center:          Version: 12.27.23.0 - SDK 10.5 3rd-Party support link
                    /Users/[redacted]/Library/Application Support/WebEx Folder/1124/Meeting Center.app
          Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
          NoteBook:          Version: 3.1.9 - SDK 10.5 3rd-Party support link
          Family Tree Maker:          Version: 19.2.4 - SDK 10.5 3rd-Party support link
          Garmin Lifetime Map Updater:          Version: 2.2 - SDK 10.5 3rd-Party support link
          /Applications/Microsoft Office 2011
                    Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Outlook:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
          Network Recording Player:          Version: 2.2.0 - SDK 10.5 3rd-Party support link
                    /Users/[redacted]/Library/Application Support/WebEx Folder/500/Network Recording Player.app
          /Applications/Microsoft Office 2011/Office
                    Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    My Day:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
          Garmin Map Update:          Version: 4.5.1 - SDK 10.5 3rd-Party support link
                    /Users/[redacted]/Library/Application Support/Garmin/Garmin Map Update/tmp/Garmin Map Update.app
          /Users/[redacted]/Library/Application Support/WebEx Folder/1224
                    Cisco WebEx Meeting Center:          Version: 11.24.32.0 - SDK 10.5 3rd-Party support link
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                    convertpdf:          Version: 1.2 - SDK 10.5 3rd-Party support link
          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
          /Library/Application Support/Microsoft/MERP2.0
                    Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                    Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
Time Machine:
          Skip System Files: NO
          Mobile backups: OFF
          Auto backup: YES
          Volumes being backed up:
                    Macintosh HD: Disk size: 930.71 GB Disk used: 182.53 GB
          Destinations:
                    LaCie [Local] (Last used)
                    Total size: 931.39 GB
                    Total number of backups: 90
                    Oldest backup: 2012-07-26 15:05:23 +0000
                    Last backup: 2014-04-06 18:34:11 +0000
                    Size of backup disk: Adequate
                              Backup size 931.39 GB > (Disk used 182.53 GB X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
               6%          mds
               3%          AntiVirus
               2%          EtreCheck
               2%          WindowServer
               0%          ocspd
Top Processes by Memory:
          270 MB          Safari
          229 MB          AntiVirus
          164 MB          mds_stores
          156 MB          com.apple.IconServicesAgent
          131 MB          MacKeeper Helper
Virtual Memory Information:
          3.53 GB          Free RAM
          2.76 GB          Active RAM
          950 MB          Inactive RAM
          802 MB          Wired RAM
          676 MB          Page-ins
          0 B          Page-outs

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Hey there guys!
I'm from Brazil and actually, this issue occurs with a friend of mine. As he doesn't speak english very well, i'm trying to help him out here... so, i'm gonna summarize the whole tale:
We're from Brazil and here an iPhone is much more expensive than in the US (40% more). His brother went to Miami and brought him an iPhone 4 stuck on the AT&T account, not fully unlocked (not sure if at the time we already had the unlocked ones).
As he got here, my friend could not use the iPhone 'cause there were no ways to do it (it was very recent) and, after a few months (3-4), he discovered an specific 'SIM Card' that could help him to use the iPhone in a brazilian carrier. At that moment, he was using iPhone only for games and as an iPod.
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Now, for the last 8 months he's facing several freezes, specially while using the camera and/or apps with advertising (almost all). He tried to do almost everything. Turn the Wifi on/off, 3G on/off, everything. Tried to have more than 50% of the HardDisk free, uninstalled all applications, used jailbreak, restore to the original iOS, everything.
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Anyone has any clues about it!? By the way, thanks for the opportunity to address and share with you our doubts and questions. I'm here to find out a way to restore this iPhone 4 and use it as a normal person.
Thanks!

Hey man! Thanks for the answer... actually, I’ve already tried this and still jams… Right now, I’m using the iOS 4.3.3 which is the only one that keeps my iPhone 4 ‘usable’.
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IPhone 3GS : Random Interruptions while using iPod & NikePlus App

IF YOU ARE HAVING THIS SAME PROBLEM PLEASE CONTACT APPLE BY PHONE or EMAIL
I JUST SPOKE TO APPLE CARE AND THEY CLAIM NOONE ELSE HAS COMPLAINED ABOUT THIS.
They told me that if more people complain, then and only then, will they have their engineers look into it.
I've been having the same problem also. It first happened with the NikePlus App....it would pause workout and resume workout randomly.
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Totally Annoying!!!
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