Iphone 5 screen is glitching when i am trying to enter my apple id password.
Iphone 5 screen is glitching when i am trying to enter my apple id password. I got my phone replaced at apple store last week but the new phone also has the same problem.
any idea about whats the next step
Similar Messages
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My iPhone screen is unreadable and I am trying to back up on iTunes but it needs my password put into the phone
but I can't see the screen to do this. How do I get around this?
KarenThe instructions are in that link. Just follow them VERY CAREFULLY. Especially the part about:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes. [but DON'T connect it to the iPhone yet]
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see the iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen. -
hey i have forgotten iphone screen lock passcode and i have tried again and again so my iphone gets disabled . 1 and 23 hrs gone but it is still disabled . So please tell me what to do??? plzzz
recovery mode
open itunes on computer
plug cable into computer not phone
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808 -
my apple id has been disabled and when i am trying to reset my apple id passwrd it is sending me mail to my registered email id and i no longer have access to that email id, totally confused what to do since my iphone 4s is stuck upon activation of icloud
http://support.apple.com/en-us/HT201356
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I am trying to set up a new iphone to my old iphone's settings. When i have tried to back it up it displays a error message saying that it cannot back up because the back up was not saved. Anyone have any ideas?
First backup the old phone to iTunes using right mouse click then backup after that restore from backup on the new device .
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Hi Friends .
My iphone 3GS is struck , when i am trying to restore it is giving me an error 29 . please help.
Regards,
BharathiError 20, 21, 23, 26, 28, 29, 34, 37
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error29 -
hi, i bought an iphone 5 through ebay, when i am trying to activate, its asking for a icloud user name and password, but i am unable to contact the owner, but its not black listed. is there any solution? please help me.
Hello there, Ark.
It sounds like the iPhone has Activation Lock still activated. The following Knowledge Base article provides the methods available for removing the previous owner's account:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Hi, I forgot my icloud password and my ipodtouch keeps asking me for my icloud password. When I enter my apple ID password, it will not accept it. I have been trying to find where I can reset my icloud password with no success. Please can someone help?
You reset the iClould password the same way you reset the Apple ID for the email address/account
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information. -
My iPhone was getting hot when used or charging. Went to Apple in Portland, OR. I did a reset on the phone. My IPhone is now making a random sound. Why??? How do I make it stop???? I have turned off all notifications. I do not have life360 or Skype. I do have Facebook, WordsFree, ScrabbleFree, Pandora.
I did the reset. I updated the iPhone to 6.0. The alert sound stopped for a while then started again. I had to go to notifications a few times to turn off some of the alerts and now I have peace, plus I learned more about the notifications. Thanks for your help. I did not need to go to the Apple Store.
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Why when trying to change my apple ID password apple won't send the email with the change instructions?
There is a contact link.
Apple ID Support -
I am constantly getting an alert on my iPhone to enter my Apple ID password for iCloud. I have been getting this since I got my iPad Air. I enter my Apple ID password and I get an alert that the password I entered is incorrect. Why is this happening? I have used the same password since I first purchased my iPhone.
1.
How to find your Apple ID - Apple Support
2.
If you forgot your Apple ID password - Apple Support
3.
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
1.Find your e-mail address which is your Apple ID
2.Change your password
3.Delete all e-mails not active anymore
There you go.
Charly -
I used to update my iPhone 4S applications whenever a new update is available, but at this time, "unknown error" displays after entering my apple id password. Anyone who could help, whom they might have experienced? Thanks
Hi Christianjr,
When you say you reset your network settings, what do you mean, exactly?
I saw another post on this issue, and the poster indicated that they resolved the problem by turning off their cellular date option and wifi options in Settings, and then turned them back on.
Also, resetting your phone may help - press the Home and Power buttons at the same time and continue to hold both down until the Silver Apple appears. Once it is back up, click on the update option and see if it fixes the problem.
If none of those things work, then need to have details on what you did to reset your network settings....
Cheers,
GB -
I'm trying to reset my apple ID password but forgot my security questions. Apple are sending the confirmation e-mail to the wrong address, please help?
Hello AndrewsAFCx,
Thank you for using Apple Support Communities!
If you cannot remember your security questions for your Apple ID, I would recommend these steps outlined in the article named:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
All the best,
Sterling -
I need help because I need those contacts back
Source: http://support.apple.com/kb/ts5223
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
Symptoms
iOS 7 may ask for the password to your previous Apple ID when you sign out of iCloud.
Resolution
1. Use your current Apple ID password
Trying using your current Apple ID password. If that doesn't work, continue to the next step.
2. Sign out and back in to iMessage or FaceTime
If you are currently signed in to iMessage or FaceTime
Sign out of iMessage or FaceTime:
iMessage: Go to Settings > Messages > Send & Receive, tap your Apple ID, then tap Sign Out.
FaceTime: Go to Settings > FaceTime, tap your Apple ID, then tap Sign Out.
Sign back in to iMessage or FaceTime:
iMessage: Go to Settings > Messages, then tap "Use your Apple ID for iMessage".
FaceTime: Go to Settings > FaceTime, then tap "Use your Apple ID for FaceTime".
You should now be able to sign out of iCloud. You will still see your previous Apple ID when signing out.
If you are not signed in to iMessage or FaceTime
Sign in to iMessage or FaceTime:
iMessage: Go to Settings > Messages, then tap "Use your Apple ID for iMessage".
FaceTime: Go to Settings > FaceTime, then tap "Use your Apple ID for FaceTime".
You should now be able to sign out of iCloud. You will still see your previous Apple ID when signing out.
3. Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't work, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud and try to sign out.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Tap Settings > iCloud and sign in with the new Apple ID.
4. Get Support
If none of these options fix your issue, contact Apple Support. -
When i enter my apple ID password to enable my imessage acount it always comes up as an error has occurred
Hi,
AS well as Eric's two links you may have Upgraded to Mountain Lion and now past OS X 10.8.2
At this point the iMessages login requires that it can access the Mac's Serial number that should be stored on the Logic/Mother board.
In some cases of Repair or Refurbishment it is missing.
Use the Apple icon Menu to left > About this Mac.
Click twice on the line that tells you the current OS level.
It will change to the Build Number (Another counting method for the OS version) and then to the Serial Number.
If it is missing you will need to visit an Apple Store or an Apple Authorised Service Provider (AASP)
9:53 pm Wednesday; December 25, 2013
iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
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