Iphone 5 screen staying black even after a reset

Screenstaying black even tryibg to reset it

settings > general > reset
and the 'lost iphone > find my phone > erase all data'
it seems as though the last contacted contacts dont get erased, you have to individually delete them

Similar Messages

  • IPAD Screen Stays Black even after reset.

    Hello
    I have a case similar to the one posted by darKnghtV  on Jun 24, 2012 10:12 AM related to screen stays Black.
    after I have stopped using the device for 3 days, I came back and the screen came back on. I reset the device to factory setting and it has been working fine for two days.
    how can I confirm if the issue is a hardware or software?
    if the device is defective, how can I exhaust the screen to show the issue again so I can take it to the service center?
    Regards

    I have done this few times.
    however I had to use screen shot, view the image from  my PC to have the unit reset to factory setting. even after that screen wouldn’t start.
    when I took it in the car and it was a hot day, I reach the work shop and the unit was really worm, screen came back on and it did not go black again for the past three days.
    what is puzzling me, was it fixed after the reset and it is a software issue, or is it a hardware ?

  • Computer wakes from sleep but screen remains black even after restart

    So, I installed SL yesterday and everything seemed fine. Last night, I closed my computer's monitor (putting it to sleep) for the night. This morning, when I opened it, the screen was black. I could not see anything, so I just restarted the computer.
    On restart, the screen remained black.
    After some experimentation, I realized that the computer was actually running, but I just couldn't see anything. So, I typed my password - screen was still black.
    I then pressed the power button and enter - shutting down the computer properly.
    After it shut down, I turned it on and the screen came on as normal...
    What's going on here?
    I checked some other threads and there was some potential issue with the iphoto screensaver, but I am not sure if that is the case here or not.
    Any thoughts on how to fix this or prevent it form happening in the future?

    I just had a similar thing occur. After resetting the pram the screen came back on.
    I had noticed some problems with the hot corners for sleep mode earlier so I have deactivated them now to see if this was the problem. The only other thing I can think of is the recent Java update. I installed it right before the problem occurred.
    Kurt

  • Screen remains blacks even after waking up from Sleep mode

    Hi,
    I've had my Macbook Pro for over a year now and it hasn't given me any problems until recently. The screen would remain black when I open up the laptop to wake it up from sleep mode. There would be no response even when I press random keys. When I close the laptop again, the white light at the bottom right corner lights on (when it's supposed to "breathe" while sleeping). The light goes out when I open up the laptop. The only thing I could do is to restart the computer.
    What is the problem? Are there any ways to rectify this?

    I am going to add my problem to this as I believe it fits and may add to the conversation.
    I have a MacBook Pro, am using Parallels, and have an issue waking it up from sleep.
    Circumstances:
    I close the lid and walk away from the device in my office. When I return, (over night or an hour later) I open the lid, and if nothing happens swipe the touchpad or press a key, the power light changes from pulsating to steady. then in less than 15 seconds it goes back to pusating. The display never energizes, only remain black.
    I usually try opening and closing several times, and occaisionally that will work. Other times, I hold the power key until I hear the drive halt, then turn it on. The grey screen will display, then blue, then just before it gets to the log in, the screen goes black (not energized) and the light pulsates.
    I have tried the PRAM reset and Safe Mode starts with no luck.
    *Now the really wierd thing.* I decieded to contact Apple support on line and pay for help (yes that is weird in an of itself for me). As I began the process it came to the part for me to enter my serial number. With the lid open, I turned the MacBook on its side to try to read the number and the screen energized and the password unlock prompt was waiting for me to enter the password.
    Observations
    I had read where the light sensor could be blocked by dirt or the light in the room was too dim, but I clean the screen and there is plenty of light. Dales Post is the first that I have seen Parallels and the Sudden Motion Sensor. That makes some sense to me because of what happened when I turned it on its side. I have verified that it happens regardless of using Parallels. as teh last time I did it I had closed out of all my VMs and I believe exited Parallels.
    I am going to try the deleting the power preferences file and will report back.

  • HT4972 iphone 4s screen is black and will not reset

    do i need to replace my iphone 4 if the screen is black with a solid vertical red line running down the left side.  I've tried to reset the phone holding down both buttons simultaneously and that isn't working.  AAARRRRGGGG

    Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
    Does look like a hardware failure,

  • My iPhone randomly reboot..even after i reset it to factory setting, it still happen...can u help me??

    my iPhone 4 randomly reboot..even after i reset it to factory setting, it still happen...can u help me??

    As far as I know you can't delete the primary email address for an iCloud account.  It's assigned when the account is created.  But your neighbor wouldn't have been able to get into your iCloud account without your Apple ID and password.  Are you sure the account wasn't still on your phone when you gave it to him?
    You could migrate a copy of your data to a new iCloud account but I would still be concerned that someone else was using my old account, which presumably still has your data in it.
    I'm fairly certain that you're going to have to have iCloud support help you sort this one out as they may have the ability to make changes to an existing account that users can't.  Make an appointment with the genius bar at a nearby Apple store and have them take a look at it.  If necessary, they should be able to contact iCloud support for you.

  • HT201263 Iphone4 screen stays black after configuration

    Iphone4 failed to respond during normal usage. Therefore I turned off the Iphone4 and restarted the device. Unfortunately the screen of the Iphone stayed black after seeing the apple logo.
    As the above didn't resolve the issue, I restarted the Iphone by holding the home and power button. The apple logo appeared again and than the screen stayed black. Although the i-phone is making sounds and you can switch between normal and silend mode.
    Than I rebooted the I-phone by using Itunes, and reinstalled a backup, also the screen stayed black after the backup. Although in the beginning you can see the adapter and I tunes logo on the Iphone screen.
    Than I rebooted by using Itunes and set up as a new device. I can see the following screen:
    After swiping the screens turns black although when I touch the screen I can hear the phone is still working.
    How can I resolve this issue?

    Call of Duty puts a heavy processing load on several internal components that may be causing them to overheat.  I would suggest that you download and install the Free and highly recommended "iStatPro" utility and post the temperature readings that it gives you, around the time that the time that the display goes blank, here in this Forum.  (Play the game for quite a while and then check your temps in iStatPro.)  That may give us the data we need to diagnose your problem.
    You can download it for free here:
              http://islayer.com/apps/istatpro/
    Hope this helps

  • Why does my iphone 3gs screen goes black after reaching another party and won't come back on to press end the call

    why does my iphone 3gs screen goes black after reaching another party and won't come back on to end the call

    hi smalley3,
    Welcome to the Forums.
    The flickering issue maybe due to a bad LCD cable or in some cases, a faulty GPU (the GPU is integrated to the CPU, and the CPU is soldered to the motherboard).
    If there's still no image on the screen even after connecting an external display then you likely have a bad GPU.
    In this case, I recommend you contact support for service (and also to see if there's a consideration that can be done on the warranty repair).
    Support phone list
    Regards
     

  • VLC fullscreen sometimes makes screen stay black after video ends

    like the subject says, sometimes the screen just stays black when a video ends while VLC is in fullscreen mode.
    I'm using VLC 2.0.8.a-1. I got the laptop in April, just in time for Revision 2013, had the problem more or less from the start, so that's since version 2.0.5 or 2.0.6
    So far I haven't found a way to get things back to normal when it happens. I've tried
    press f
    press ESC
    close and reopen lid
    switch to console (screen just stays black, even on consoles)
    Apparently the only thing I can do is pop up a terminal window via shortcut and reboot.
    As far as I can tell /var/log/Xorg.[0,1].log doesn't tell what's going on.
    In case it's important, I've only experienced this on my Thinkpad T430, it never happend on my old ASUS laptop or on my desktop pc. An Intel issue maybe? The other two run on nvidia cards, the T430 does have an nvidia card in addition to the on-chip HD 4000 but I don't use it (I'd love to since the DP port is only usable with the nvidia card, haven't been able to make it work with bumblebee yet but that's a different issue).
    Any ideas? Which log and config files do you need?

    like the subject says, sometimes the screen just stays black when a video ends while VLC is in fullscreen mode.
    I'm using VLC 2.0.8.a-1. I got the laptop in April, just in time for Revision 2013, had the problem more or less from the start, so that's since version 2.0.5 or 2.0.6
    So far I haven't found a way to get things back to normal when it happens. I've tried
    press f
    press ESC
    close and reopen lid
    switch to console (screen just stays black, even on consoles)
    Apparently the only thing I can do is pop up a terminal window via shortcut and reboot.
    As far as I can tell /var/log/Xorg.[0,1].log doesn't tell what's going on.
    In case it's important, I've only experienced this on my Thinkpad T430, it never happend on my old ASUS laptop or on my desktop pc. An Intel issue maybe? The other two run on nvidia cards, the T430 does have an nvidia card in addition to the on-chip HD 4000 but I don't use it (I'd love to since the DP port is only usable with the nvidia card, haven't been able to make it work with bumblebee yet but that's a different issue).
    Any ideas? Which log and config files do you need?

  • My IPad screen is grey even after I tried pressing the sleep and home button for reboot but turns out it stays grey.

    My IPad screen is grey even after I tried pressing the sleep and home button for reboot but turns out it stays grey.

    You can try to reboot a few more times. If it doesn't come back and you normally sync to a computer, hook it up and see if the 'guts' are working even if the screen isn't.
    Beyond that you should make an appointment at your local apple store and have them check it out.

  • Imac G4 15" Screen Stays Black After Screen Saver Goes To Sleep

    I have an imac G4 15" that I just got from a friend that works pretty well, except that after it goes from the screen saver into to sleep mode, the screen stays black. I can hear the error chimes when I try to awaken the screen with the keys, but the screen just stays black. I have tried to increase the brightness, etc. but to no avail. Eventually I have to resort to re-booting and I am afraid that at some point, either the computer won't reboot or one of my external hard drives will crash. Any advice from someone who has experience with this issue would be greatly appreciated.
    THANKS!

    Hello and Welcome to Apple Discussions. 
    Have a look at this user tip:
    http://discussions.apple.com/thread.jspa?messageID=4349704
    cheers
    mrtotes

  • When i try to wake my macbook after sleep the keypad lights up but the screen stays black. I have to switch off and restart. How do I fix this?

    After my Macbook goes into sleep mode it sometimes won't wake. The keypad lights up but the screen stays black. This problem has only occured after updating to OSX 10.7.2.
    All I can do is switch off and restart. Then any programs I have not 'quit' all open.

    OK, I have a fix. 
    After spending about an hour online with Apple Care without success, I did a reinstall of the Lion OS. It fixed the problem.  I was concerned that I would lose data or settings, but the reinstall was seemless and everything was the way it was before the reinstall except that the "black screen on wake" problem was fixed.
    I started the reinstall before I went to bed and it was waiting for me the next morning.
    Here is a link to the page on how to do the reinstall:
    http://support.apple.com/kb/HT4718?viewlocale=en_US&locale=en_US
    Hope this helps.

  • HT1766 back up my iphone when my screen stays black

    how do I back up my iphone when my screen stays black and the home key and shut off switch are not functioning , meanwhile my itunes says it cant back up the phone becuase i have a pass code on my phone that needs to be entered before I can back it up....

    It's too late.  Backups are something you do to prevent a bad loss.  Next time you will know.
    Your question is like saying "I just had a disaster strike.  Can I buy some insurance now?"  No, it's too late.

  • My Iphone still won't charge even after I had tried plugging it in and waiting then restarting it, it still showed up on the screen that it has to be charged, even when it was in the USB port. Help please

    My Iphone still won't charge even after I had tried plugging it in and waiting then restarting it, it still showed up on the screen that it has to be charged, even when it was in the USB port. I tried plugging it into the wall, a computer, I even switched out the USB cables but it still wouldn't charge. Help me please

    Hello Isabellap,
    It sounds like your iPhone 4S is not charging when plugged in.  I found an article with some steps that might help with this.  I recommend reviewing the steps in the sections titled "Battery does not charge from the USB power adapter" and "Will not turn on, will not turn on unless connected to power, or unexpected power off" in the following article:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Thank you for posting in the Apple Support Communities. 
    Best,
    Sheila M.

  • The screen to my iPhone 4 went completely black. Ive tried turning it on and off, plugging it in, restoring it from my iTunes but the screen stays black. It connects to iTunes and when i plug it in, it vibrates like I have a text.

    Why does the screen turn black? I was using it normally and it all of a sudden faded to black and hasnt come back on since yesterday. You can see the back light but no image on the screen. Ive plugged it in and it vibrates that its connected but still the screen stays black. I left it alone while I slept and tried again in the morning but still nothing.

    So weird mine is doing the same thing. I didnt drop it or anything. I was texting and it suddenly went white and then turned black. It says its plugged into itunes but the screen comntinues to stay black.

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