Iphone 5 screen suddenly goes black

Has anyone ever had their iPhone screen suddenly go black?

Hello Katwithblackiphone5
Check out the article below and look at the Display section to see if you can get it working again.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Regards,
-Norm G.

Similar Messages

  • My iMac is less than one year old.  Without warning, the screen suddenly goes black.  It used to happen occasionally, but is now happening all the time without warning.  What is Apple doing to correct the problem?

    My iMac is less than one year old. Without warning, the screen suddenly goes black.  It used to happen ocasionally, but now it happens all the time.  Numerous people have posted about this issue. Why hasn't Apple solved the issue.  For what I paid my computer, I expected more from the product than I have gotten.  I was a PC person for years and most of my associates told me that I needed to get a mac...I am starting to regret having taken their advice.

    Sorry you're having this problem.
    A few years ago we had a similar issue on one of our machines, it was an early MacBook. Ended up being a cracked circuit connection on the motherboard. Changes in temperature caused the crack to expand and contract resulting in a shut-down followed by an automatic reboot. Sometimes over-and-over. I understood from AppleCare at the time that those symptoms could have also been any number of things including a intermittent issue with a powersupply.
    If you take it back to the Apple Store at some point, I would ask them to have it run some CPU intensive tasks that closely resemble what you are doing when the screen goes black. It took us several try's to find the problem. Calling AppleCare each time to discuss it and troubleshoot before making the trips to the Apple Store really moved things along. In fact, it wasn't until the Apple Store had cracked the case from the inside that things kicked into a higher gear and AppleCare phone support sent out a pre-paid FedX package to send it to a refurbishing facility. Never a problem since and I know the people who have the machine today.
    PS Can identify with the trip to the Apple Store, our closest one is in Knoxville, 2hrs from us.

  • My screen suddenly goes black

    My beloved MacBook is getting on in age.  I'm finding that my screen blacks out unexpectedly.  Moving the screen around restores the image, but it's happening more and more frequently, and getting a little harder to get my screen back.  I'm thinking this is an issue of the wiring getting old and creaky, but I don't know if that's right.  Is it serious?  Is it sign my laptop is going into decline?  How do I fix this (or get it fixed)?

    Thanks
    Its a 15" MBP i7, with the standard memory etc.
    See that Apple have recognised the problem and are looking into it.....
    http://support.apple.com/kb/TS4086
    Apple has determined that a small number of MacBook Pro (15-inch, Mid 2010) computers may intermittently stop displaying video on the built-in display or on an external display connected to the MacBook Pro. In this situation, you may also see a restart warning message before the video is lost or the display turns black or gray. Affected computers were manufactured between April 2010 and February 2011.
    Ant other thoughts would be useful.

  • I bought my Mac Air 13' in August. Black screen problems constantly happens. I asked some of my friends who also use Air. They share the same experience. Overall, it is a pretty good computer. But it bothers me when I do work and it suddenly goes black.

    I bought my Mac Air 13' in August. Black screen problems constantly happens. I asked some of my friends who also use Air. They share the same experience. Overall, it is a pretty good computer. But it bothers me when I do work and it suddenly goes black. What should I do about it?

    without more information, I assume you mean a blackout from sleep issue.
    Go to system preferences > energy settings > raise the "turn display off" setting up to as needed, say 5 mins. or 10 mins.
    AND ...
    unchecked the "Put hard disks to sleep when possible" in both the battery and power adapter tabs.
    test it and check back

  • 20"iMac Display Suddenly Goes Black

    While I am using my iMac, occasionally suddenly goes black. If I hit a key (usually the space bar), it comes back as if I had put it to sleep.
    What is happening? What should be done? What can I do?
    Thanks for your help and information.

    "Answered on another forum"
    What a way to be helpful! I went through your posts and searched "display" and I did not find this mysterious answer you talk about.
    I'm having the same issues on my Intel Core 2 Duo 20" iMac. if ANYONE could post a solution, I'd appreciate it.
    The computer is still working correctly. It is not on sleep mode. I've press the power button and it goes to sleep, but then when I wake it up it repeats the black screen a couple of times until it finally settles on letting me work.
    What is the point of user support forum if there are no moderators around to help people out? :/

  • Droid Charge - dropping service, no incoming calls, screen freezing, going black...

    This is my 4th Droid Charge. I've never been so disappointed. Nor have I ever needed one to work more. Not a good time to have a phone that just plain is not up to par.
    This replaced a Fascinate, that I did not have problems with until Verizon did some sort of "download" on.
    Ph #1 - literally acted possessed. Until the manager saw for himself after treating me like a mental case. ie "Well, set the screen time out for TEN MINUTES, if the screen keeps going black!" So he did & it went black, not to be "restored" without being turned off & re-started. Then, when it did "time-out" suddenly it went into V-Cast...no one was near it. It also would go into airplane mode...I could not retrieve voice mail; after entering the 2nd of 4 #'s, the screen went black.
    Finally, it got replaced after then entire staff "witnessed" the phone I had to live with day in & day out. Guess the customer is always wrong....until proven time & time again, that the phione REALLY IS defective despite years of never complaining about a phone.
    Ph#2 - I NEED the voice dial....I do. I travel in my work  I have appts. If I am going to be late  NEED to be courteous & call. While driving on the freeway, getting off & stopping only makes things ten times worse.  While in the cup-holder, I can tap that....say who to call...and viola...BUT....it immediately says "Turn phone off" ...then try again. Well. how many times can you do that?? I mean really. How many times are you expected to turn your phone off for an app that comes installed ON the phone & should work. Right??
    Ph#3 - Would NOT hold the signal...AND Voice Dial did not work.... did not back up info....messages did not come through, nor did phone calls. {even in the Verizon Store!! NO SIGNAL...they erased my phone for the umpteenth time!!! Grrrrrrr]
    Ph #4 - arrived with YouTube loaded...to "How to Use Your Android Phone" !!!!!!!!!!!!!!!!!!!!!!!!!!! No kidding.
    Screen locks up. Screen goes black & phone turns itrself off. Will not hold a signal...calls not coming through....
    I saw others are also having these same issues. VERY frustrating trying to do "business" from a phone that is totally uncoopereative & unrealiable. 
    Very disappointed in this phone. 

    Steve, if the tech says get a replacement then that is what I would do.
    But before I did, I would have them walk me thru a hard reset.
    Sometimes that will help with ALL sorts of problems.
    Godd luck!

  • My iphone 4 screen just went black and will not come back on, I can connect it and charge it and it makes noise but no screen?

    What does it mean when your screen just goes black and will not turn back on? I can connect it to computer to charge and it recognizes it and charges it but no picture on screen.

    Hey Krkirst10,
    Thanks for the question. It sounds like you may have a hardware issue with your device, however let's try to isolate as much as possible to determine if that is so. To isolate the issue, follow the regular troubleshooting steps for power issues:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    2. Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
    Learn about LCIs and corrosion.
    3. Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    4. After at least 30 minutes, if:
                   - The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
                   - The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
                   - Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    5. If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
                   - If the display turns on, go to step 4.
                   - If the display remains black, go to next step.
    6. Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    7. If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    For additional information, see this article:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Thanks,
    Matt M.

  • My iphone 5 screen has gone black in the middle of updating a app. i have tried to back it up using itunes and restore it however it will not restore my phone as i have got the app find my iphone switched on. i cannot turn it off as the screen is black

    my iphone 5 screen has gone black in the middle of updating a app. i have tried to back it up using itunes and restore it however it will not restore my phone as i have got the app find my iphone switched on. i cannot turn it off as the screen is black. can anyone help me please??

    christobell86 wrote:
    ... it will not restore my phone as i have got the app find my iphone switched on.
    You can access iCloud.com on a computer to turn it off.
    http://support.apple.com/kb/PH2702

  • HT201263 my iphone 5 screen has gone black, and when i plug it into itunes it says we have discovered a iphone in recovery mode, then when i try to restore it it just says waiting for iphone and doesnt get anywhere else. ny clue on how i can fix this prob

    when i upgraded my iphone to the new update My iphone 5 screen went completely black and has been like it for 2 days. I have tried holding home and lock,I have tried holding lock and the volume, and I have tried holding just the volume, it still just stays black.
    When i plugged it into my Mac the apple logo comes up on the iphone screen. and then on the computer it says itunes has detected an iphone in recovery mode. you must restore this iphone before it can be used with itunes. (as in the below pictures)
    when i click ok to restore it just says waiting for iphone (as in the other photo below). i left it in for 20minutes and still said the same thing.
    after that i tried unplugging the iphone and it just went back to being a black screen again if anyone has any idea please please help me, thank you.

    I searched the iPod Touch forum for "iphone in recovery mode" and it appears there are two possible solutions:
    - Place the iPod in DFU mode and then restore it> 
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Use this program to get it out of recovery mode:
    RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov

  • My Iphone 4 screen just went black and it wont come on but it vibrates on ringer. Ps: The home button doesn't work. What do I do!?

    My Iphone 4 screen just went black and it wont come on but it vibrates on ringer. Ps: The home button doesn't work. What do I do!?

    If it never worked after the screen replacement then it would appear that you have a hardware problem either caused by the repair or the problem that lead to the screen replacement.

  • Lenovo z50 screen keeps going black

    I've had it for around 6 months with no problems, then in the last 48 hours, the screen keeps going black when I'm using it. It happens every 20-30 minutes. If I close the laptop lid and open it again, it works fine until the problem comes up again. I've tried downloading updates and placing a fan by it, but it keeps happening. Any ideas?

    jacob51 wrote:
    I've had it for around 6 months with no problems, then in the last 48 hours, the screen keeps going black when I'm using it. It happens every 20-30 minutes. If I close the laptop lid and open it again, it works fine until the problem comes up again. I've tried downloading updates and placing a fan by it, but it keeps happening. Any ideas?Try installing the video driver and energy management program.

  • I dropped my ipod in coke.  The screen keeps going black.  Is there anything i can do?

    i dropped my ipod in coke.  The screen keeps going black.  Is there anything i can do?

    Your iPod is toast.  No amount of dry rice is gonna help.
    "Coke" and other carbonated drinks are acidic (carbonic acid), not to mention loaded with sugars and other nastiness.
    The acid will "eat" metals, like the lead and tin in solder, most liquids will wreak havoc with the LCD display, and since "Coke" and its cousins are acidic, they are also good electrolytes and will conduct electricity.
    You can try filing a claim against your home owner's insurace, but barring that, you're out of luck.

  • SCREEN OCCASIONALLY GOES BLACK

    Hi: I have a Mini Intel, 512MB Ram. I use Safari and MS Word. Today, after having the Mini for about 9 months, the screen occasionally goes black, and stays that way for about 5-10 seconds. It occurs every so often, like about once every 10 minutes. I have repaired permissions, ran Yasu, checked the settings on Energy Saver, where I have the computer on all the time; the display is scheduled to go to sleep when the computer is not being used for 17 minutes; these are locked. I haven't had this problem before. I'd appreciate it if you could give me some suggestions as to what might be wrong and how to fix it. Thanks, Jerry.

    Thanks so much for your replies. I haven't changed the monitor from its original settings; made sure the cables are in firmly; I use cables for all my peripherals. I checked the Console and I may have had a Kernel Panic (I don't know, but it said something about Kernels when the screen went black). Moving the mouse didn't hurry up its return to normal. So, I again ran Yasu. I've been on the computer now for about 20 minutes and so far it's been working fine. I'm very grateful for your quick replies and for your advice. Hopefully, it's fixed now. Best wishes, Jerry.

  • Don't know what happened to my iPhone 4 screen is completely black but  can still hear when I get email notifications, Siri still works, and can hear music?

    IPhone 4 screen is completely black
    can still hear when I get email notifications
    Siri still works and can hear my music
    what could have gone wrong?

    try to make a hard reset (home button +power button for 15seconds) then restore by itunes.this is called DFU mode,once you done,can only restore the device by itunes!let me know if it works

  • My iPhone 4s screen has gone black but i can still hear my messages coming through but I have also broke the button at the top of my iPhone what should I do?

    My iPhone 4s screen have gone black but I can still hear messages coming through. Also I have broke the button at the top of my iPhone so I can't turn it off and back on again? What should I do?

    Try plugging it it to see if the screen comes on. If not then you're screen is damaged.

Maybe you are looking for

  • Syncing to selected contact group wants to delete files outside of it

    Hello - I am trying to sync my iPhone contacts to my address book in a specific way. In my address book, I have my personal contacts - friends and family. I also have mailing list subscribers (which gets into the 1,000s - people with whom I am not pe

  • Differences between the Muvo Micro V200 and the N

    IS was just wondering what the diffences are betweeen the two. I have loooked at the page specific pages but I couldnt really dig out any major differences.

  • Syncing iPhone 4S video with iPad 1 problem

    I just bought an iPhone 4s and shot a video this morning. I plugged it into my laptop and synced it.  I then plugged in my iPad 1 and synced it.  It said there were 2 items that wouldn't sync and they were the videos I shot.  What's the problem ?  It

  • Cant download

    I can't download from Nokia music, while clicking buy its show as an error message " there was a problem registering your phone with your Nokia music unlimited subscription. Try again in a moment- if the problem continues, contact Nokia support

  • Exporting FCP capture files for PC scum....

    HI Ya'll, Challenged Montanan back from the south.... (but leaving again). My challenge is to send DVD's to my editor in LA la so he can cut a new demo for a presentation coming up in Guatemala. Here is what I did: Took the capture files (Quicktime)