IPhone 5 screen went green and blue and then faded to black?
I was on my iphone and had messages open and than the screen just froze and turned blue and green and than slowly faded to black and now won't turn on. When i plug it into the wall it doesn't do anything. The phone is still on because my dad called the phone and it still rings. It has a glow to it too when it is in the dark so the screen must be on or something, i don't know. Any help please!!
See Here for > Frozen or unresponsive iPhone
Try this First... No Data will be Lost...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Similar Messages
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I tried to reset, with no success, and I
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How to back up your data and set up as a new device
First without using the backup, in case it contains corrupt data.
If it works after that, use the backup to restore from. -
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Morning DeeHutton,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Best of luck,
Mario -
My iPhone 5 screen went pixelated, slowly dimmed and then blacked out. Not reboot-able!
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My iphone screen showed green colours then reset when I went into facebook after a random email address had replaced mine? I reset it, then it went back to normal but has anyone had this problem?
Hello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
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https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling -
I updated my iPhone 3G today and after the update it said on iTunes that my sim was not compatible and my iPhone screen went on to slide for emergency/connect to itunes. Ive tried restoring it but it hasnt worked. Please help!
Unless the iPhone was purchased as unlocked very recently directly from an Apple Store (the only place in the US where unlocked iPhones are sold, and then only since June), which from the symptoms I doubt is the case, then it was locked to AT&T and jailbroken to make it work with an Irish cell carrier. Updating the operating system has now relocked the iPhone back to AT&T.
Only the cell carrier can institute an official unlock, one which will hold across updates of the operating system, and AT&T will not do so for any reason. All we can advise here is that you return the iPhone to your uncle and purchase an iPhone there in Ireland.
Regards. -
Today, my iPhone calendar entries are changing from green to blue and back to green again. Anyone else having this issue?
No, never had the problem.
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HT1657 i was watching a tv show and suddenly the screen went green what can i do
i was watching a tv show on itunes and suddenly the screen went green ,what can i do
& its not because of apps or anything i think something's wrong with the screen!?!?
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After download of os 8.2 screen turned pink and blue and flickers
After downloading os 8.2 background screen turned to pink and blue and flickers. resetting ipad2 does not solve problem.
Hey there Harold499,
I understand that you are experiencing some issues with your iPad screen. I have an article for you that will help you troubleshoot this issue a little further:
If you see a solid color screen (black, white or blue)
Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
Reset your device while it's plugged in.
If resetting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT203039
Since you have already reset the iPad, I would recommend that you start by restoring the iPad, then proceed from there. Take care, and thanks for visiting the Apple Support Communities.
-Braden -
I tried to update to ios 7.0.1 and my iphone 5 went into recovery mode and i dont have iCloud
I tried to update to ios 7.0.1 and my iphone 5 went into recovery mode and said i had to plug it in to itunes so i did and it restored to factory settings and i lost everything and i am pretty sure i dont have anything backed up on iCloud.. Is there anyway i can recover anything? I had over 1,000 pictures and 500 contacts and now i have nothing.
Then you have no data from which to backup, I'm afraid.
This would be a good time to review the User Guide and learn how to use your phone as recommended so data loss like this doesn't happen again.
Best,
GDG -
My iphone 5 went into search mode and I can't place or receive calls or use the internet but my text messages work. Sprint had me do a master reset and my phone doesn't work at all now I can't get it past the activation. Will I have to pay for repairs in store because I didnt get the Apple care plan when I purchased it. Sprint said it may be a phone problem not sure if I should take it to Sprint or Apple...I just need my phone
I'm sorry to learn that you are not able to make/receive calls chelseabee! (ticket number removed) results indicate that there is no issues with the network or account provisioning. Since you have already done a hard reset http://vz.to/1gBkSJc (as per your post), I recommend exploring replacement options. If your phone is within the one year manufacturers' warranty we can provide a Certified Like New replacement http://vz.to/uyYF0o as long as no physical/liquid damage exist. If your phone has sustained physical/water damage and you have insurance, you can submit a claim to the insurance company online at this link http://bit.ly/07CrqPK
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport
>> Edited to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator -
Hi, I have an iphone 5s went into recovery mode and reset does not clear up the problem, How to slove?
imansoheili wrote:
Hi, I have an iphone 5s went into recovery mode ...
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
my iphone screen went black
Try these steps:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
copied from Troubleshooting iPhone hardware -
My iphone screen went blank..help!
my iphone screen went blank...help!
That was very helpful. I dropped my phone and went blank... I am glad I came to the support community. Pressing both buttons at the same time did the job (for about 10 seconds). Thanks.
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Hi apple, I have recently purchased an iphone 5s of december of this year. So far i have had no problems and things were going fairly smooth. But up until recently, i was using my phone and all of a sudden the screen went blue and shut off. I was able to get it to the home screen an i though it was a 1 time thing. But it has been happening a lot recently and it has gotten to the point where it keeps trying to shut itself off then the screen goes blue. I dont know what to do and i was wondering if there is some kind of a refund for this or some way to fix it.
Wow.
How rude.
He gave you the correct answer. No one can tell you any more.
Try the basics from the manual. If this does not solve, then you would have to have Apple look at the iphone.
Why would you be so rude to someone who 100% correctly answered your question?
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