IPhone 5 ship date 11/2

I ordered my phone on 10/14 and was told that the phone were shipping out a week early however I haven't heard anything else about it nor has my credit card been charged. The status on the verizon wireless website also hasn't changed.
Will I actually have to wait until Friday for my phone to ship? Will it actually ship out on Friday?

Order my Iphone 5 16gb white on 10/5 was suspected a ship date of 10/26 on 10/25 I received nothing 10/26 still received nothing. It took about 5 calls to customer support to finally get a hold of an operator that would look into the reason why my CC was never charged nor an email was sent saying phone was shipped or the CC was not able to accepted charge. Some how Verizon's system lost my CC expiration date. Verizon's operators have told me "oh well give it till the 29th the latest to see your card to be charged and to receive an email." Another said "the phone had already shipped are system states it was to be shipped 10/26 please be patient you will receive your phone by Monday." I had another worker say "Just don't spend that money or your account be over drawn or we just wont ship your phone." The second to last operator said," it was because I was adding two lines and dropping the line I already have which is causing the delay." I was starting to be annoyed so I called one last time... This lady was actually willing to help. If I was anyone who has yet to receive a charge to your CC or an email call Verizon multiple times until one of them assists you or send you to their manager just be nice and calm.. they are not the ones doing wrong. Sometimes Verizon has a glitch and other times you may have entered the wrong information. Just call them and see whats happening. My CC was pending on 10/30. on 11/1 it was finally charged.

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Do Verizon customers have any legal recourse in response to the false advertising of iPhone ship dates, as well as de-prioritizing existing customers in the fulfillment order?

9/19 guaranteed ship date, seems like a clear cut case of "bait and switch" on top of the customer service failure.
State and federal laws are in place to protect consumers from false or misleading advertising. These laws make deceptive claims illegal. No business may make false, misleading, or deceptive claims about a product regarding its:
Price
Quality
Purpose
Consumers who are victims of false or misleading advertising should contact an experienced lawyer to find out about his or her rights and actions that can be taken.
False advertising is any published claim that is deceptive or untruthful. Misleading advertising is any published claim that gives a consumer an incorrect understanding of the product they are interested in purchasing or using. The false and misleading advertising by companies of any product may result in the consumer suffering a financial loss, or another form of damage to the consumer.
The financial losses or damages acquired by a consumer due to the false or misleading advertising may not be significant. However, this is not a cost that any consumer should have to endure. Consumers who have suffered from financial losses or other damages may participate in a class action lawsuit to recover compensation for any losses incurred.
The Types of False and Misleading Advertising Tactics
There are several types of false and misleading advertising tactics used by companies to lure in unsuspecting consumers. Some of these tactics include:
Bait & Switch Advertising
High-Pressure Sales Tactics
Deceptive Form Contracts
Artificially Inflating Prices
Failure to Disclose
Bait & switch advertising is the advertising of a product that the business does not provide or does not intend to sell. Businesses usually lure consumers into stores by promising to sell or provide an item or service at a certain cost. Once the consumer is in the store, the business tries to sell the consumer a more costly item or service.
High-pressure sales tactics are used to get consumers to purchase a service or product that he or she does not want or does not intend to purchase.
Deceptive form contracts have ambiguous promises or fine print in their contracts that are usually overlooked or misunderstood.
Artificially inflating prices is used by businesses to give the illusion that a great deal on a product or service is available.
Failure to disclose is a term used for when a business does not inform consumers when an item or service is currently unavailable, or when an offer has expired.
Consumers may be awarded a variety of remedies against any business that engages in false or misleading advertising. These remedies may include:
Monetary damages
Injunctions ordering the businesses to stop running the advertisements
Injunctions ordering the businesses to stop engaging in deceptive practices
Injunctions ordering the businesses to include disclosure statements in their advertising

Good luck in proving that they purposely deceived you, me, and anyone else still waiting. I'm would guess that they were told by Apple to expect a certain amount devices, and when that amount fell short...well guess what happens...backorders and furious consumers. Was I upset that I had trouble pre-ordering...yes. Was I a bit bothered when my ship date moved...you betcha! Will my world come to an end if I don't have my new iPhone today...nope, not at all. I'm not saying you shouldn't be bothered but it's not like it's a limited edition device and they're only producing so many. Everyone who wants one will eventually have the opportunity to get it...some of us will just have to wait a little longer. I'm in no way telling you not to be upset, after all, you're entitled to your own opinion and feelings...I just know that my energy could be better used on something more productive than being angry at Verizon. After all, I know they're not sitting on a boat load of phones just pointing at laughing at the fact that I have to wait. When they have it, they'll ship it. I'll get mine and I'm sure if you hang in there, you'll get yours too. Have a great evening and smile...life's much to short to spend any moment being upset over something as simple as a delayed phone.

Dear Verizon, I ask that you please communicate with your customers. We know now that if our iPhone 6 Plus hasn't shipped by now, its not getting to us on 9/19. Will you at least update us on a expected ship date? Sincerely, Everyone.

We call customer service and get told:
There were no iPhone 6 Plus available for a 9/19 ship date.
All iPhone 6 Plus are back ordered until November.
Our system was sold out as soon as the store went live for pre-sale.
If you ordered within the first 10 minutes, most likely a mid October back order date, otherwise November.
I would like someone to tell us what is going on with our orders.

Link to Verizon's iPhone 6 page The 16GB ships 10/28) 64GB ships 11/4) And the 128GB ships as well on 11/4
http://www.verizonwireless.com/b2c/device/smartphone/iphone-6-plus

I ordered a back order iPhone 6 64gb on around 10/07. I was told I would get it in 2 weeks. Then the ship date changed to 11/3. It's 11/11 and I have yet to get any emails whether the phone will be shipped or not.

So I checked the order status again today and it still shows that it's being processed but the shipping date is still 11/3. A week later and it still hasn't been shipped. Is there someone who can help me so I have an idea when it will be shipped, if ever? I ordered a gold iPhone 6 64gb. I thought I was going to get it in 2 weeks but instead it's been over a month. Thanks.

Thanks for the additional information michiskippi! I have sent you a direct message so that I can access your account and follow up on this order personally. Please respond to my message at your convenience.
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

IPhone 6 - Expected Ship Date Not Available

I preordered a 16GB space gray iPhone 6 shortly after 3:01 AM EST on Friday September 12. In my confirmation email, it says the phone will be delivered by 9/19. However, when I look up my order number to track it, the Expected Ship Date is "Not available at this time".
Any ideas what's going on? I see a pending item on my credit card for the full amount of my order.Verizon Wireless Customer Support

I'm having same issue with my order. I've called, and the folks have been really nice on the cust service line, but they weren't able to give me any info and they still didn't send me my confirmation email. I was really hoping I would have my phone by 9/19, but at this point I'm kinda doutbful. I would really appreciate the VZW folks to help me out here. Did I mention I buy the caffeinated beverage of choice of any CSR who can help me out?!?? Thanks VZW, can't wait for my iphone 6 plus and volte!

I ordered an iphone 6 plus 64 gig space gray on 9/19/14. I still have not gotten any information on the ship date. Please help verizon!!!

I ordered an iphone 6 plus 64 gig space gray on 9/19/14. I still have not gotten any information on the ship date. Please help verizon!!!

urdea123,
You called and help has arrived. Congrats on the new phone. The iPhone 6 Plus 64GB space gray device is shipping on 11/7. You can always check your order here http://vz.to/1qKj0Rx
RobinD_VZW
Follow us on twitter @VZWSupport

Went to vzw retail store to preorder iphone 6 on earliest possible date. don't have shipping date or any info. anyone on the same boat?

went to vzw retail store to preorder iphone 6 on earliest possible date. don't have shipping date or any info. anyone on the same boat?

I bet you are anxious to receive your new phone, limejuice. I want to make sure I understand correctly, did you ever get the confirmation email?
If so, check the order status here http://bit.ly/RjmCUB.
TamaraH_VZW
Follow us on Twitter @VZWSupport

My company ordered my iPhone 6 Plus on 9/25 and I am unable to get an order number. Is it possible to get an estimated shipping date?

My company ordered my iPhone 6 Plus 16GB on my behalf on 9/25. I am unable to get an order # from them so I can't track it. Is it possible to get an estimated shipping date? I see that today for orders being made it's 11/13, but hopefully since it was ordered last week it could come a little sooner? I know it's wishful thinking, but do business customers ever get their orders expedited?
Thanks for your responses.

Thanks ChaunceyM_VZW! Unfortunately, I am not the authorized user for my company and unable to get the number. I think my only hope of getting a shipping estimate is if someone else on here who ordered on or around 9/25 posted their estimate.

IPhone 6 Plus Order Confirmation Email and Ship Date???

Verizon Wireless Customer Support ,
I pre-ordered the iPhone 6 plus on 9/12/14. I have yet to receive an order confirmation email and I have had 3 different CSRs tell me via phone three different possible ship dates. Can you please give me some clarity on this situation and possible give me my order information so that I may track it myself??
Thanks,
Gena

I can only imagine how anxious you are about your pre-order.
I would love to check on it for you since you never received the confirmation email,glmoore08.
Once we get the order confirmation number, you can check the order status here http://bit.ly/RjmCUB.
Please look out for a direct message from me.
TamaraH_VZW
Follow us on Twitter @VZWSupport

IPhone 6 missed ship date :/

So, my iPhone 6 16 go space grey was supposed to ship yesterday but I didnt get any notice of it shipping. I've waited a month for it to miss its ship date? Really Verizon?

moded,
We never want you to miss any of your iPhone shipment. Did you receive any emails stating when the phone will ship? Or any updates on the status of the phone?
RobinD_VZW
Follow us on twitter @VZWSupport

IPhone 6 expected ship date 10/3 - no shipping info yet. When will phone ship?

I have checked the order status and it still stays in process. I want my phone!!

I am having the same issue. Both my boyfriend and I pre-ordered an iPhone 6 on 9/12 (the launch of the pre-order). He ordered on the phone about 2 hours before I ordered online. Both our expected ship dates were 10/7. I checked again a few days later and both our expected ship dates changed to 10/3. He received his shipment details on Thursday 9/25 and received his phone last Monday 9/29. My expected ship date is still 10/3 (today) and I have still received no shipment information. I'm really frustrated and would like my phone or at least information about the status of my phone.

Iphone 6 expected ship date of 10/3

I had an expected ship date of 10/3. I called earlier to find out if the phone would actually ship and they told me that the order was held up due to a change of address...Really?!? I called DAYS before and asked to change the shipping address and after 20 minutes they told me I couldn't until the phone was shipped. So now they still have no answers as to when the phone will ship. Verizon needs to get it together!!!!

My shipping date changed about a week ago to 10/3 for an iPhone 6+ 64GB Space Gray. When I pre-ordered on the 12th, it was expected 9/19 delivery date. Confirmation email came back 2 hours lated with 10/7/14 (very not cool of Verizon - never ordering anything from them again for misleading ship dates and then never formally addressing the problem). From there, the order shipping status was "Unavailable" for about a week, then it was showing 10/7/14 for a few days, and now its 10/3/14. I'll let you know if it changes.

Spoke with CSR to verify shipping date for iPhone 5

Hello Everyone!
Thought this might help ease everyone's minds just a bit about iPhone 5 shipping/delivery dates. I logged onto the verizon website at 12:01am PST on Sept. 14th and ordered the iPhone 5. I received a confirmation email about 30 minutes later with the DELIVERY date as: September 21st. I have been having the same issues a lot of you have been experiencing with finding the status of the order online but when it does pull it up it states that SHIPPING date is September 21st. So of course, I was confused. I was able to use Verizon's online chat to speak with a CSR. (See screen shot of conversation)
They seem to verify that IF you received an email like I did that states DELIVER ON September 21st, then you WILL have the phone in your hands on launch day They also verified that they will be using FedEx Two Day Shipping. Hope this helps!

I placed mine last Friday also and my confirmation email said delivery date of 09/21/2012 also. I spoke on the phone with Verizon today and they told me that because of the high demands the dates will get pushed back. But if the email says 09/21, then it will most likely SHIP on that day. Since they ship via FedEx two day ground, they told me I will receive it before or on the 28th. So I hope the info you got was right instead of mine.

IPhone 4s shipping date for the unlocked version

iPhone 4s shipping date for the unlocked version seems to be stable at 1-2 weeks for at least the past two months now. Is there a shipping date in sight? Would be great to know, since I would love to give it as a present.

My experience has been that all anyone you can reach at Apple could tell you would be the same information shown in the web site. So the estimate of shipping within one to two weeks from time of order is probably as precise an estimate as you're going to get.
Regards.

Extremely late shipping date for iphone 5, Oct 19th?

I ordered an iphone 5 two days ago and it says shipping date 10/19/2012.
What? We have to wait 3 weeks?

When you look at Verizon's website the iPhone 5 shows that ship date of 10/19 before you even order it. I PRE-Ordered on the 14th of Sept and FedEx tracking shows my phone left Memphis on it's way to me to be deliver tomorrow before 3pm. So even though you have to wait till the 19th. Try and understand that there are people who PRE-ordered that STILL haven't gotten theirs yet either and STILL have to wait longer for what arguably is the best phone of the year and most Iconic phone brand of all time.
With 5 million devices sold in the initial 3 day weekend event and preorders sold out and backordered within an hour of going on sale it should come as no surprise to anyone at this point that the iPhone is in HIGH demand.
Just my 2 cents

Regular iPhone 6 ship date???

So I'm curious - I pre-ordered my iPhone 6 on 9/13 in a store and the rep specifically said, "if you order just a regular iPhone 6 (not the Plus), it will definitely ship on the 19th." He said that if I order a Plus it wouldn't be until Oct. So, I decided to go with just a regular 6 mainly for that reason - I wanted it sooner. Now I check my status on the 20th and it says expected ship date 10/10???? Of course I can't find a number to call - should I just call the store? Or do they not have accurate information (as one of the reps already provided me with false info)?

I'm in the same boat. Same phone and expected ship date. My expected delivery date was the 7th.
I also have a 6+ coming to me which is going to be my phone. I guess I should just assume that's going to be late too.
Wouldn't be so bad if I haven't already seen ppl who ordered after me already have their phones when they ordered the same phones as me.

IPhone 5 ship date 11/2

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