IPhone 5 shutdown when it's at 3%

My iPhone turns off when it's almost out of battery. It only has 3% but it suddenly turns off. It's not everytime sometimes it's earlier (at 6%) and sometimes at 1%. What is the problem? Is the battery broken? If so, is there a chance I get a refurbished one when I make a appoinment at a Apple store?
iPhone 5 16GB white (latest IOS version)
Jur

Odds are the meter isn't accurate and that's why you're seeing it abruptly shut off.
If you consistently run the battery out, you will probably damage it and this behavior will get worse.
The battery in the iPhone works best when it has at least 20% of a charge. It is actually better to keep it as close to fully charged as possible & run it completely down once a month or so.
~Lyssa

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