IPhone 5 signal strength issues?

I have had this phone for almost a year now without any problems. Recently, my phone has maintained an almost constant status of 1 reception bar - 3 at the most. This started happening a few weeks ago when a storm hit and caused a power outage. Nothing loads fast anymore - for example, when scrolling through pictures in my gallery my screen freezes for about thirty seconds. Apps take a few minutes to load their home pages, and even longer to update to current events. Sometimes I don't recieve messages from other people until 10-30 minutes later (but that only happens every few days or so.) I don't think I downloaded anything new/updated at the time.  I've deleted all apps that I never use. I've tried resetting the phone by pressing its power button/home button at the same time, but nothing changed. Anyone have any ideas on how I could fix this?

Hi nezzitou,
Welcome to the Apple Support Communities!
I know you are not experiencing a “No Service” or “Searching” message as described in the following article, but I would still suggest these troubleshooting steps if you are having service issues.
iPhone: Troubleshooting No Service
http://support.apple.com/kb/ts4429
I know you stated that you first noticed this after a storm as well. It could be that a tower your carrier uses to provide cellular service to your area may be down as well. If you go through the troubleshooting and the issue continues, you may want to contact your carrier as described at the very bottom of the article.
If you're still experiencing No Service issues, contact your carrier to check for any network or account issues that could cause these symptoms.
I hope this helps,   
-Joe

Similar Messages

  • HT5012 My iPhone carrier signal strength is not good

    My iPhone carrier signal strength is not good

    I have a "case" open with Apple for poor carrier signal strength after upgrading my iP5 to iOS7.
    Please make sure you open a case with Apple.

  • Mid 2010 iMac Wifi signal strength issue

    I am having issues maintaining a robust Wifi signal on my 21.5 inch 2010 iMac with 10.6.5 installed.
    my symptoms are very similar to what is described in this post:
    http://discussions.apple.com/thread.jspa?threadID=2596933&tstart=0
    in addition to that I am experiencing the following symptoms:
    can't print to HP wireless printer
    remote app for iphone doesn't find the iMac
    mobile mouse remote app doesn't find the iMac
    can't ping the iMac from Windows laptops on the same subnet or from the router itself
    accumulation of send and receive errors in Network Utility
    these symptoms occur after the machine has been connected to wifi for 30 minutes or so. Turning off Airport and turning it back on temporarily fixes the issue. the Mac firewall is turned off.
    as reported in the post mentioned above, signal strength for my Windows laptops and other devices is consistently -25 but the iMac signal strength fluctuates wildly.
    One more troubleshooting step that I have taken is to install Windows 7 on a boot camp partition to rule out the iMac hardware and physical location as the issue. While booted into Windows the iMac did not exhibit any of the above symptoms and held a steady -25 strength signal.
    Lastly I am using a TrendNet Wireless N Access Point but have also tried an Apple Extreme and Express (both N). I've tried 2.4Ghz and 5Ghz on various channels. I've even tried dialing down to G mode.
    I've read other posts about DNS settings, Static instead of DHCP addressing, etc. and none of these has solved this issue.
    Thoughts anybody? TIA

    Update concerning additional troubleshooting steps that I have taken.
    1) did a clean install of OS 10.6.3 onto an external drive and managed to replicate the issue....so that rules out apps, preference files, etc.
    2) managed to get a little bit more stability by setting up an Airport Express in 5Ghz mode with Interference Robustness turned on and the multicast rate set at 9Mbps....of course ios devices don't do 5Ghz so I still have to run another AP...so not an acceptable solution.
    What else do I need to do to prove that it's a Mac OS software issue?

  • Iphone 5gs signal strength - turn of LTE

    Another post suggested turning off cellular LTE on the iphone 5gs to fix the low signal strenth issue - WORKS. immediate change from 2 - 3 bars to 4.  He said he thinks this is a carrier problem - not the iphone.  I use ATT he used another - I think Verison.  Thanks

    LTE and HSPA+ ("4G") are separate networks. So the strength on either one can be weaker or stronger than the other, depending on location of the towers. On my 5S near my home LTE is stronger than 4G. Where I work 4G is stronger than LTE. But even when 4G is stronger LTE is still faster.
    Verizon is different. Verizon doesn't have an equivalent of HSPA+; the alternative to LTE is EVDO, which is a CDMA protocol and is quite a bit slower than HSPA+ on AT&T. Verizon's LTE was once very fast, but due to their success their network buildout has not kept up with the increasing load, so LTE on Verizon is quite a bit slower than LTE on AT&T or T-Mobile in many areas.

  • IPhone 4s Signal Strength decreases after updating to iOS 6.1.2

    Hi,
    Yesterday, I have updated my iPhone 4s to iOS 6.1.2 and the signal strength decreased from 5 bars to 2 bars. All of my phones at home with the same GSM provider shows 5 bars (full) and my iPhone 4s swings between 2 and 3 bar. Prior iOS 6.1.2 this was never the case. I would really appreciate if the developers at Apple can fix the problem as soon as possible. The low signal increase the battery consumption too.
    Waiting for your feedback.
    Kind regards,
    Cengiz Kuskaya

    hi
    have the same problem on my iPhone4 & iPhone4s both have iOS6.1.2 .
    very low signal after upgrade from iOS5.1.1 to 6.1.2 .

  • IPhone: Detecting signal strength

    Is there a way to detect signal strength and network switchovers (Edge vs. 3G) in software?

    luvdacanes wrote:
    I know there are several threads on this topic and with out a doubt there is poorer signal strength with iPhone 3gS
    Really? Can you show me some facts?
    My signal strength is outstanding, better than the 3G version. Therefore, I conclude, using your logic, that all iPhones are perfect.

  • HT4993 iphone 5c signal strength

    I have sprint service I compared 4s vs 5c signal strength and their is quite a big difference.  From inside my house the 4s is -92 and the 5c is -114 using the field test number *3001#12345#* .
    This is a huge difference!  What is the problem?

    But I would consider this a big difference in signal strength.  So much so that an old flip phone and two different 4s work great but this 5c does not from inside the house.

  • Iphone 5 signal dropping issue

    Hi guys,
    I just got my Iphone5 as a gift from my friend month ago.
    It was really exciting when I first got it. However I found sometimes when I unlock the screen, the signal will suddenly drop to 1 bar and then searching, this will take seconds and then appears no service. If lucky, the signal will come back soon. But it still really annoying! And this happens more often recently.
    I tried reset network setting few times but it didn't help at all. So I thought maybe is due to carrier's issue. I am with Vodafone, so I bought a Telstra prepaid sim and try to see if this fixed the problem. But still, keep lossing signals!
    This is so frustrating!
    And my battery is draining really fast as well, even I turned off wifi, bluetooth; minimum brightness; all background apps off. its still draining!!
    Anybody got the same issue here? I tried google this but seems nobody got the similar problem
    Could anyone help me please?!
    Thanks!

    Thank you for your answer!
    Did your phone just fixed itself?! How long did it takes?
    I'm worried if it's actually no signal after we lock the screen? I mean once I left my phone in the bathroom and I forgot so I called up but it just directly into voicemail! I thought I lost my phone!!
    And what if I need to make a emergency call??

  • Does the Note 4 have better signal strength than the Note 3?

    I have a note 3 that continually drops calls and bounces from 4 bars to 1 bar over the course of time with the phone being stationary.  I believe my problems started with the last software update (as documented in numerous forums) but both Verizon and Samsung give no credibility to problems raised on internet forums.  The people on these forums apparently "lack technical expertise" was my take on their explanation. 
    So far they, Verizon, is following exactly the same course of action to try to correct my issues as other folks have stated they tried with tech support.  Replacement of the SIM card did nothing.  Software reflash is next followed by a factory reset with no additional apps allowed to download to the phone. 
    I have not looked at a Note 4 nor do I know anyone that has one so I am reaching out for information.  What is the Note 4 running for software and if you owned a Note 3 previously did you experience signal strength issues where you felt you shouldn't have?  If you had, or have, weak signal strength were you able to compare it to another android phone on the same carrier to see if the problem was specific to you phone?
    I understand the bars are not the best indication of signal strength but they are a quick indication.  Under the mobile networks I usually have -100+ dBm and 30 +asu.  If it is a software caused problem neither Verizon or Samsung knows anything about it which is good news because they should be able to correct it.  I have my doubts the people on the forums are the crackpots they make them out to be.  I suggested they are people like me who are desperate for help with a problem Verizon gave up on. 
    If the Note 4 is better I know what to ask for when they hit the end of the road with me.  That will happen software and reset wise in the next week then I am off to "getting someone else's problem phone" sent to me for a swap.  Last time they tried this the junk phone they sent didn't even recognize the sim card! 
    Thanks for any facts you can provide about your experience with the Note 3 and Note 4 as related to signal strength in both areas with strong and marginal service.

    I have an iPhone 6 on Sprint for work and it stinks, I don't like the service or the phone.  Had an iPhone 5s prior and although I didn't care for it it was still better than the 6.
    I had a software reflash done at Best Buy and a factory reset at Wireless world.  Reflash went smooth but I should have done the factory reset myself or had Best Buy do it.  It will take me days to get the phone back to where I had it.  Kies software from Samsung does backup the phone but you lose all the changes you have made to the Home screens and some other apps need attention to get them functional. 
    Signal strength remains the same but need to use it for a few days to know if it still drops calls and breaks up.  If it does next on the list is running in safe mode for a few days to see if an app is causing it.  If the problem still persists I have the choice of replacing it with insurance, money out of my pocket.  Sending it to Samsung for testing and repair (if necessary), or having Verizon send a replacement refurbished phone.  Probably will go with the refurbished phone and hang on to mine for a few days as well.  If the refurb isn't any better I will return it and then send mine to Samsung. 
    According to Wireless World the insurance company will pay me for my phone if I trade it in before a year is up.  May get up to 50% of full retail.  Not sure what to trade it in for if I go that route.

  • Iphone 4 signal fix

    Steps
    -- Read Anandtech article on iPhone 4 signal strength and identify location of antenna stops.
    -- Take standard insulation tape and cut strips slightly thicker than metal strip and long enough to cover antenna gap.
    -- Apply tape do the two locations using graphics from Anandtech article.

    Sorry about that. Did not search properly before posting.

  • Has anyone having an issue with the iphone 6 signal cell strength on Verizon?

    Is anyone having an issue with the iPhone 6 signal on Verizon?

    I'm having the same issue as most of you on this forum. my current OS is 4.3.5 and after a factory reset, the camera started working fine, however, once i done the restore the camera reverted back to the same issue - "the shutter on the screen wont open, and the still/video switch just flashes" - what is more strange is, i have the HP home&biz app installed and this has a camera function and the camera seems to work fine with that, therefore suggesting there is nothing wrong with the hardware and this is a software issue. I'm currently awaiting a member of the Apple support team to call me about this, will keep you posted. BTW - someone suggested, going into Location Services and switching off the camera and apparantly, the issue was resolved for them, unfortunatly, this didn't work for me extremly odd issue indeed!

  • IPhone 5s call signal strength is 3 bars and my calls are breaking up?

    I switched from an iPhone 4s to an iPhone 5s and now my iPhone signal strength is 3 bars and my calls are breaking up? what gives?
    I live on top of a hill in a major metropolitan city and my carrier has always been Verizon and my call signal strength has always been 5 bars and occassionally on a cloudy rainy day I had 4 bars. Since upgrading to the 5s my call signal strength at my home has never gone past 3 bars even when Wi-Fi is connected. When W-Fi is turned off and LTE service kicks in, the call signal strength flutters between 2-3 bars and if I am on a call, the person on the other end is telling me I am breaking up.  This has never happened with my iPhone 4, my iPhone 4s.  Is anyone else noticing signal problems?

    I am also having the same exact issue. I had an iPhone 4S with Sprint servince and always had at least 4 bars of service (4 dots after iOS7 upgrade) and I am now fluctuating between 1 and 2 dots on my new iPhone 5S. I am also having people I am on the phone with tell me that I sound like I'm in a tunnel and or that I am breaking up. I am also hearing the breakup of voice service even when speaking to someone on a landline. I took my first iPhone 5S back to the store and traded it in for a new one and am having the same exact problem with this new 5S phone. I was told by the salesman at the store that the problem was due to the 5S is using different towers than the 4S and that the new towers for the 5S were still being implemented. Do I know this to be true or necesarily believe this? No. Do I hope it's true or that Apple will come up with a fix for this problem in the very, very near future? Yes. Apple, what is going on with my service? It's obvious that it's happening to users from all of the major American networks.

  • IPHONE 5: can't receive calls & random error messages, such as "could not activate cellular data network" and "no connection - network unavailable, please connect to wifi or cellular network."  This occurs even when signal strength or wifi is operational.

    IPHONE 5:  can't receive calls and random error messages, such as "could not activate cellular data network" and "no connection - network unavailable, please connect to wifi or cellular network."  This occurs even when signal strength or wifi is operational, and it does not matter whether wifi is on or off.  ATT went through the standard protocol - resetting network, resetting sim card, etc.  No changes.  Other phones working fine in same region with same carrier.  Apple's solution is to restore software, but haven't gone there yet.  Anyone successfully addressed this/these issues?   

    I should point out that it worked when the iPhone was set back to factory settings, but when restored with the backup, data/internet no longer works again, and I get the "Could not activate cellular data network" error message yet again.

  • HELP!! This accessory is not optimized for this iPhone. You may experience noise interference and a decrease in cellular signal strength

    Ive seen loads of people with this issue and no luck.
    Basically as of yesterday, The message
    This accessory is not optimized for this iPhone. You may experience noise interference and a decrease in cellular signal strength" 
    appeared and wont go away. I have nit used my headphones for a month so i cant think of anything that has triggered it.
    Solutions I have tried..
    Making sure my phone isnt on mute.
    Letting the power dye and re charging.
    plugging in head phones etc.
    Still no luck.
    Model is iPhone 3GS 16GB.

    My mum's phone had that message too. I googled it. Sometimes the connection becomes dirty due to dust, dirt, water or a combination of all three. It is recommended to clean out the connection using a clean, dry brush, like a paint brush.
    It worked for her
    I hope that this helps

  • IPhone 4 wifi signal strength meter not displaying

    Please forgive me if there is already a post on this but I've been searching around and haven't found anything exactly like my problem. I'm connected to wifi with my iPhone 4. I know this because in the settings it says I am, as well as I have wifi speeds and the YouTube on my iPhone isn't compressed. However, the wifi signal strength isn't showing up and I just have the 3G icon. If I put the phone into airplane mode and then turn on the wifi it then shows up, but goes away when I turn the airplane mode off. It appears to be a software issue, anyone else having this problem?

    Yes, I am having this problem as well.
    I have tried the airplane mode 'fix' you tried as well and have the same issue.
    I have also noticed that by going into Settings > General > Network and turning off 'Cellular Data' my wifi turns on, I'm at work and I can access the itunes account on our music server (which is usually only available via wifi - to que up tracks in itunes dj etc) however i cannot browse via Safari as it tells me i'm not connected to the internet.
    If I turn 3G on and off as well the bars will appear, however it's the same symptoms, and after a minute or so the wifi drops again.
    In my wifi settings it shows the wifi as ticked and in use.
    I can browse the internet via Safari fine without wifi.
    I'm not sure what's going on to be honest, my 3G on iOS4 worked fine yesterday at work....today I'm on my new iphone 4 and have encountered this problem.

Maybe you are looking for

  • Error inserting a row into a table with identity column using cfgrid on change

    I got an error on trying to insert a row into a table with identity column using cfgrid on change see below also i would like to use cfstoreproc instead of cfquery but which argument i need to pass and how to use it usually i use stored procedure upd

  • New Page Format in Smartforms

    Hi All, I am working on smartforms. I have created a new page format of width 25 cm and width 30cm according to client's requirement. Smartform is  for customer invoice which is a pre-printed and i have to get data into that. In sform i have given th

  • E7 Problem with outgoing calls

    Hi, I own the E7 for the last 5 months or so, but since 1 month after purchase, my phone's outgoing calls switched off completely and even after the normal tries of restarting the phone etc. it didn't turn on again. It does not go through at all and

  • Multiple listings for one shared user

    Occassionally, a single user in my office will show up under the Shared Music heading in the iTunes source list multiple times! One coworker's shared library currently shows up 6 times, one after the other! Only the last listing actually connects to

  • Forms6i Builder Web Preview does nothing

    On W2k and Forms6i builder when I try to run form as web preview nothing happens. Run as Cilent/Server works OK. Forms server works OK. If I manually enter in browser http://myserver/dev60cgi/ifcgi60.exe?form=module1.fmx works OK What is wrong? How h