IPhone 5 silent calls

I received my iPhone5 few days ago on the 20th and have few issues that concern me.
I previously used iPhone 4s, which I still have and both handsets appear to display similar number of bars for coverage strength...
My iPhone 5 does the following:
- when I call someone frequently I can't hear anything - I can't hear dialing tone and once connected equally I can't hear them. When I redial usually from the first time call is placed as normal and I have had no dropped calls mid call.
- when I tether I get a very slow speed with my new iphone5 - this is roughly 4 times slower than my 4s. iPhone 5 should support DC-HSDPA and in the same room/network I should in theory be getting at least the same speeds as my iPhone 4s.
- I also travel through the hatfield tunnel every day and my iPhone5 is switching to no service - in contrast when using my 4s I can be on a phone calls for the full length of the tunnel without the call ever dropping.
So overall my iPhone5 seems like a step back, a frustrating one at that...
Is this normal for the iPhone5?
Should I be looking to have it replaced or simply send it back and demand a refund?

never mind i fixed it i just had to flip the switch on the left side of the phone

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