Iphone 5 slide to unlock is not getting swiped & its Wake/Sleep button not working

Iphone 5 Wake/Sleep button is not working and the phone 5 is not getting unlock (the slide to unlock is not getting swiped).
The phone is in warranty and was purchased from US. Apple is denying to provide any kind of support as they say that the Iphone has opened eventhough it has not been opened.
I must say that the quality of apple has been going down & down after Steve Jobs demise.

So what would you like us USERS here to do for you?

Similar Messages

My iphone 5 "slide to unlock" does not work

My iphone 5 "slide to unlock" doe not work and has a camera icon beside it. I also tried to shut it off but the "slide to power off" also does not work. Please suggest solutions to correct it.Thanks

Reset the device by pressing and holding the home and power buttons for 15-20 seconds until te white Apple logo appears

IPhone 4 slide to unlock is not working?

Iphone 4 slide to unlock is not working

Hey tamara70,
I found the following recommended steps for when you're unable to Slide to Unlock:
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
via: iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Welcome to Apple Support Communities!
Take care,
Delgadoh

HT201412 Slide to unlock does not work no matter what we try. Phone receives calls and messages but we cannot answer either because the phone will not respond

iPhone 4s: Slide to unlock doea not work. Phone receives calls and messages but we cannot answer. We have tried numberous times to turn on/off to no avail.

It sounds like your phone is broken.

HT4623 atleast once in a week the slide to unlock will not work in my iphone 4 and this is happening from the day i have upgraded to ios7. to access my iphone i have to a switch off and then switch on. really frustrating never

atleast once in a week the slide to unlock will not work in my iphone 4 and this is happening from the day i have upgraded to ios7. to access my iphone i have to a switch off and then switch on. really frustrating never expected this from Apple.

Hello sivas_live
Try out the troubleshooting steps in the article to resolve issues with your touchscreen intermittent response.
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
Regards,
-Norm G

I never set a passcode for my iPad but it is locked and I can't get it unlocked. The "slide to unlock" does not work. How do I get it unlocked?

I never set up a passcode for my iPad 2 but it is locked and I can't unlock it. The "slide to unlock" does not work. Any suggestions on how to unlock it?

You have to slide to unlock to bring up the keyboard if a passcode is set. If you can't slide then try the following:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod.
If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order

I took my iPhone 5 into the Apple Store @the Grove b/c my sleep button stopped working. Apple would not replace my phone. Why do some get replaced

Was just wondering why some phones are replaced & others not? Is there a secret hand shake or specific "terms" to use to describe your problem?

Really? Seriously? You expect Apple to support a warranty for years because you plan on using the phone for more than two years. Buy yourself a TV at Best Buy and see how well they will respond after 18 months when the power button does not work.
If the sleep button is not working the phone is NOT in excellent shape. Apple stands behind their products but only during the warranty period. You are outside the warranty period. You will have to pay. Using the TV analogy above how much of a discount do you think Best Buy would give you on a new TV in exchange for your damaged TV.
You seem to be a member of the "ME" generation where you think everything is owed to you. Get over it. Either pay or do without.

Unable to connect to iTunes coz my iPod is locked. i'm unable to unlock my iPod coz my "slide to unlock" is not working

my above title refers... PLEASE HELP! I wanna cry already!

That's what I did last night - restore it to factory setting via iTunes. It worked fine last night afterwards but this morning when I tried to turn it on again, it's stuck at the "slide to unlock" screen... since 3 hours ago. I can't possibly restore it to factory setting every other day! It's too time consuming. If I leave the ipod on continuously it starts to lag and freeze after 2-3 days.
It saddens me because I spent $100 on a medical app recently for school and if the ipod keeps on like this, I won't be able to use the app to look up things when I have no computer access...

My slide to unlock do not work, how do I fix this problem

My slide to unlock is frozen how do I fix this problem?

The first step is to reset your iPad. Press the black power button on the upper right side of your device and round "on" button at the same time, for four seconds. The device is "off." Now, press the black power button; after a minute or so, the iPad will (hopefully) return to normal operation.
Please post here with your results!

If my wake/sleep button doesnt work, are they going to fix it? Or are they going to give me a new iphone 5?

I have brought it in spain but i am going to germany next week and i will try to fix my problem there, does my warranty have an international use?

Apple will replace the phone; they don't make repairs, except for glass damage. The warranty is NOT international; you must take the phone to an Apple store in the country of purchase, EXCEPT that the EU counts as one country. So you are in luck.

My ipod nano 6th gen wake/sleep button is not working what should i do?

I was using my ipod suddenly its wake sleep button stopped working else all is right i am not able to use my ipod as by that button only all things can be operated i dont know where to take my ipod for care

Hi Atique ur rehman,
Thanks for your query.
If the sleep wake button on your iPhone is unresponsive, first try and reset all setting by going to Settings>General>Reset>Reset All Settings.
If this does not resolve the problem, I would sound more like a hardware based issue.
I would recommend that you contact AppleCare so they can run further tests and diagnostics to help you solve your solution better.
If you can also access an Apple Store Genius Bar or Apple Authorized Service Center, that would be much better.
Go to https://locate.apple.com/country for further support with your device!
Thanks,
KL

Iphone 4 slide to unlock and slide to power off will not work but all other touch features work

Iphone 4 slide to unlock and slide to power off will not work but all other touch features work properly

You will have to get it serviced.

Bottom row of the keyboard is not working in a vertical orientation on the iPhone 3Gs. the "slide to unlock" and all keys on the calculator on both orientation works fine. I can use the keyboard on horizontal orientation.

Bottom row of the keyboard is not working in a vertical orientation on the iPhone 3Gs. the "slide to unlock" and all keys on the calculator on both orientation works fine. I can use the keyboard on horizontal orientation. The tabs on bottom of all apps also work fine.
I have already tried holding down the power button and home button for 10 seconds, but no difference.

I've had this problem on and off for the last few weeks (around, but not directly related, to upgrade to 6.1...can't remember if was before or after)....I'm very convinced it's a software problem (as there have been times when the bottom row works perfectly, without any need to "press" differently or anything).
However, it seems to be a rather resilient software issue, as a full restore does not consistently fix it, and it applies to more than just the keyboard; if I open a drawing app, there's definitely a row (about 4mm up from the edge of the screen closest to home button) where I cannot draw.
It's happened 4 times now. Originally it went away with a restore from backup, then worked for 2 more days. The second and third times, it went away with a full restore (although I did two full restores in between those two restores that did nothing, so restore didn't consistently fix it)....and it seemed to return in the most random of circumstances.
I paid very close attention to what apps I was using the last time it was working so that I could spot which app, if any, might be causing the issue. I deleted several apps, I stopped using the games and many other apps. I only used three apps between it working fine and starting up as a problem again: mail, safari and messages.
I was convinced it was mail, as it happened this morning when I picked up my phone off the bedside table to respond to a new email. It was working when I went to bed. I picked up the phone when it buzzed, hit the email app, hit reply and started to type....**** bottom row wasn't working again.
However, tonight I did 2 things....one of them worked because it went back to normal (sorry, I don't know which as I was exasperated and trying a number of things).
The two things I did between a broken keyboard and a working keyboard were:
1) adding a second keyboard (English(Canada)), changing to this keyboard, and changing back
2) disabling Siri...and then turning it back on...and then disabling Siri's "Raise to Speak"
In retrospect, I wonder if it actually was the "Raise to Speak" that was putting the phone into a weird state, and might explain why the phone would just "suddenly" start behaving strangely when I picked it up. Of note, the "raise to speak" hasn't actually triggered Siri to come on in months anyway.
Regardless, the keyboard is back to normal now...and I'm just going to leave "Raise to Speak" off. I've put the keyboard back to just "English" with no alternates and Siri remains on otherwise without issue.

Slide to Unlock Does not respond.

I have the new iPad. When I turn it off and then back on, the slide to unlock does not respond. However, when I do slide it and wait a little bit, it does unlock. Is there anything I can do to get the slide to unlock to respond?

I have the same problem as dberkovich and I too did resets, restores, reboot, etc. Still acts the same.
Power up iPad (3-new)
slide to unlock is frozen, lights do not move in the background,
wait 10-15 seconds, screen goes black
push home button and slide to unlock is working perfectly.
This occurs everytime after complete power off and then back on.
Took it to a Mac Store,(not Apple store) and representative said "We've never heard of this and it may be software and you should take it to an Apple store."
Fact: My nearest Apple store is about a 3 hour drive each way with even no traffic.
This problem occured when my software was updated with IOS6.

IPhone 3G "slide to unlock" won't work

iPhone 3G, ~18 months old. "slide to unlock" will not unlock phone. Touch screen cannot sense touches close to edge of screen, i.e. keyboard input "p" in portrait mode, space bar in landscape mode, cannot move app icons from one screen to another, etc. Restoring will permit you to make one call, but once screen timeout occurs, no longer usable.
Called Apple today to determine support options, there are NONE. Plus, you have to spend $29 to talk to someone after 12 months. I was told it would cost $125 to repair the phone. Never offered the option of upgrading to an iPhone 3G for free or the iPhone 4 for a significantly smaller sum.
Extremely disappointed, especially as an investor. Apple is sitting on $60B in cash reserves and they are not standing behind their products. If this was the first time I would let it go. But after having been thru similar support problems with three Apple AirPorts, two Time Capsules with junk power supplies that cannot be repaired, two PowerBooks with faulty hinges, and MacBook Air batteries, I am now venting. To top it off, I had to listen to a friend this weekend complain about similar issues, so we scheduled an appointment to visit the local Apple store only to be told when we got there we would have to wait another half hour. Given that all the components are sourced from external vendors, you would think Apple as part of a quality control program would have some interest in redesigning bad parts, identifying faulty components, and returning them back to their suppliers for repair, replacement or even better, credit. It might just ease some of the pressure at the Genius Bar.
You cannot grow without keeping your existing customer base.
[email protected]

Reset it: Hold down the sleep and home buttons, wait for the Apple logo, let go of the buttons.

Iphone 5 slide to unlock is not getting swiped & its Wake/Sleep button not working

Similar Messages

Maybe you are looking for