Iphone 5 slow data connection on AT&T

My iphone 5 says LTE but the data connection is really slow. My daugter's iphone 4s on 4G was surfing the net faster than my LTE. I have ATT. Has anyone notice slow data connection since iOS6.1?

I've seen this from time to time. I'm assuming the LTE network is not 100% stable right now. If it's problematic, turn off LTE and use the HSPA+ network. Report the problem to AT&T.

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Hi there Trawlexy,
Welcome to Apple Support Communities,
The article linked below provides troubleshooting suggestions that’ll resolve most cellular service issues, like the LTE network issue on your iPhone 5.
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If you are having an issue with keeping a good cellular data connection with your iPhone, I would suggest that you troubleshoot using the steps in this article -
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Thanks for using Apple Support Communities.
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My wife received her white 64 GB AT&T iPhone 5 from on September 26th (after ordering on the 14th from Apple) and she has had recurring problems with her data connections. Specifically, it will find wifi networks and even connect to them, but then it will spontaneously lose connections and she'll get error messages out of the blue saying that she's not connected to a wifi network. Also, while she often has 4 or 5 bars for her cellular signal, the LTE, 4G, 3G, or Edge indicator is often blank. Sometimes, LTE will light up and she'll be able to download at super-fast speeds, but then other times it's just not available. Also, the wifi indicator will show multiple bars (or waves?), indicating that there's a strong wifi signal, but the internet just won't work over it. This will happen while I'm sitting next to her with my AT&T iPhone 4, just sailing away on the internet with no problems at all.
SO, we took her phone to our local Apple Store in Troy, Michigan for a Genius Bar appointment. The Apple Genius told me that he had the EXACT same problems with his new iPhone, so he exchanged it for another one, and that also had the same problems. He thought there were a few things going on. First, the LTE issue is a local issue for us here in the Detroit area. AT&T just rolled out LTE here 2 weeks ago. So, they are having a number of bugs related to the network being new and possibly a little premature. He thinks the network will be better in the next few months, from what he's heard from AT&T. The wifi issue he believes is a software problem, unique to iOS 6 and its installation on the iPhone 5. Since the LTE thing keeps going on and off, and wifi keeps going on and off, the data connection on the phone is very unreliable at this point, and the phone is using a lot of power to try to maintain that connection, hence the faster battery drainage we're exeperiencing as well.
The bottom line is that there was nothing he could do for me. He wouldn't even let me TRY a phone replacement to see if it would be better. His suggestion was for me to sit tight and wait for Apple software updates and for AT&T to improve their network. However, I am scheduled to have my new BLACK 64 GB AT&T iPhone 5 delivered tomorrow (October 1st). I will restore it from my iPhone 4 backup on my iCloud (like I did with my wife's) and I will se how it goes. If that phone connects and works flawlessly while my wife's phone continues to have problems, then I will return her phone for a new one. On the other hand, if my phone behaves the same way as hers, then I guess I'll follow the Apple Genius' advice.

TS1398 My iPhone's wifi connection is slow compared to my other devices at home.

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I have an iphone 4, i connect it to my laptop using the usb and then when connecting to itunes it says my phone is not up to date with itunes yet i cannot find an update 11.1 for my phones itunes? someone please help me.. kind regards

i have an iphone 4, i connect it to my laptop using the usb and then when connecting to itunes it says my phone is not up to date with itunes yet i cannot find an update 11.1 for my phones itunes? someone please help me.. kind regards

Itunes 11.1 is for your computer, not your iphone
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This question didn't get any answers in the "Using iPhone" forum. Thought I would re-ask here. Note, I had to reset the network again today 2 days after the last reset:
I've been having intermittent problems with my 3g data connection on my iPhone 4s on ATT. Whenever this happens I see full bars etc, but can't browse from safari or get any data in other apps. My wife's iPhone 4 right next to me has no issues at all. Switching on/off airplane mode and turning off/on Cellular Data does not help. The only thing that helps is resetting the Network Settings or hard restarting the phone.
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Unfortunately, Apple does not make any logs available to the average schmoe (like us) for networking, kernel dumps, or anything else (assuming, of course, it is not jailbroken).
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Slow/non-existent data connection on 3GS/iOS 4.0.1

I have been a happy 3GS user since last December. About three days ago, I synced to iTunes and installed the latest software update, to iOS v4.0.2. Since then, whenever I try to access any web page in Safari, it just sits there for a while trying to access the page before eventually coming up with a message that it was unable to access the web page "because the server stopped responding". The same happens if I try to use the data connection via another app (e.g. Facebook). I should add that everything works fine if I connect via WiFi.
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Wow, our responses are starting to get long.
robgrayson wrote:
actionmarker wrote:
It's a pity he didn't (or wouldn't) change the SIM. It probably took him longer to explain to you that he didn't need to test the SIM that it would have take to set up a new SIM and test it.
So unfortunately, you still don't know for certain that it's not a SIM issue.
I agree it's a pity. I really wanted to be eliminate this as a possible cause, but I couldn't make the guy do it.
Maybe try another store, or do it over the phone and get them to send you one out?
I did a full restore – and incidentally discovered that the backup I made before applying the 4.0.2 OS update was not available to restore – I'm guessing it may have been corrupted or something. So I've had to revert to a backup that was saved in June, which is a bit of a pain. Anyway, the restore has changed nothing in terms of connectivity – with 3 bars of 3G signal, no web page will load – I just get the spinner in the status bar at the top of the screen, and eventually a message saying that the server has stopped responding.
Did you restore to 'new' or tried to the backup? You need to try it to 'new' as this erases all previous settings.
I restored it to the backup. I guess I need to restore it to new – which is a pain because it means I then have to manually reset any settings for mail accounts, etc.
You need the restore to 'new' so you have a clean phone, test in internet connection with nothing added and see what happens.
Personally I don't particularly like the way iTunes backs up. It's probably fine when this are all good, but when testing or trying to fix issues, I find it a bit limited.
All the Backups on your Mac go to this location;
/Users/[username]/Library/Application Support/MobileSync/Backup/
The issue I have with it is that in the backup folder, some of the files are overwritten each time that a backup occurs, making only the last backup available for restoring.
Yes, I find that pretty annoying to. I've just lost two months' worth of text message history because of it.
My work around for this is to copy the complete backup folder then in the copied folder I open the Info.plist file with TextEdit and edit the Device Name string by adding the date. When you then open iTunes and try to restore from backup, multiple backups are displayed.
You said you copy the entire folder before editing the Info.plist file. I presume you put the copied folder in the same location as the original?
In the backup folder, there is a folder with a big long alphanumeric name. Make a duplicate of this and leave it in the backup folder, so there is the original folder and copy of original folder. then edit the info file in the duplicate.
Once done, open itunes without the phone connected and go to iTunes > Preferences > devices and you should see your extra backup appear in the list there.
When you edit the info file change the following line:
+<key>Display Name</key>+
+ <string>[robgrayson]’s iPhone 20100511</string>+
I add a date at the end of the line. This line is then displayed in iTunes as the name of the backup
I also set iTunes to not automatically sync when the iphone is connected. This give the control back to me of when and how often I backup.
Yes, I changed this setting yesterday too.
Do you use Time Machine to back up your Mac? If so, you could restore the backup location on your Mac to before you did the restore and bring back you most recent backup that way.
Yes, I do use TM – I've been using it for a couple of years but have never actually had to restore anything. Just to be clear, I suppose you mean restore the backup folder from before I did the iOS upgrade, and then restore my phone from that?
How about this: if I do a restore from new first and see if that makes any improvement, do I then have an option of applying a dated backup (or would I have to go through the whole restore process again in order to do so)?
Yes, Navigate to the backup folder location, open time machine and restore to yesterday or when ever the last back was.
Duplicate the backup as above as a precaution.
Check iTunes recognises it. (make sure iTunes is closed when you are adjusting the backup files.
Restore to 'new' and check the phone. If it all is OK and working, its probably something in the backup and you don't want it back on your phone, and you will have to manually restore everything.
So unfortunately, you don't seem to be any closer to resolving the issue. Let us know if you want any more help, or alternately how you go with Apple.
I may try restoring from a previous backup via Time Machine, as you suggested. (This should also give me back my lost text messages.) There are also rumours that iOS 4.1 will be released today, so I may give that a try first.
Thanks once again for your very helpful suggestions.
If I were you, I would try to get the phone working before you worry about 4.1
Message was edited by: actionmarker

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As already provided:
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http://support.apple.com/kb/ts3780
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Iphone 5 slow data connection on AT&T

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