Iphone 5 speaker is not working
Hi
My iphone 5 speaker is not working and I am out of 1 year warranty. I feel bad to pay for speaker again after spending 700$ on a phone that doesnt last 1.5 year. Is there anything i can do about it. I tried resetting my phone, restarting and all. I believe a lot of customers have this problem - making me believe this is manufacturing fault. I know i can pay 60 bucks to get a new speaker; but is there anything Apple can do? should I do anything at all?
thanks
Mc
Hello there, mcMlast.
The following Knowledge Base article offers up some great recommendations for troubleshooting issues with no sound from the speaker on your iOS device:
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Verify that the volume is set to a level you would normally be able to hear.
Ensure that there is nothing plugged in to the headset jack or the dock connector.
If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
If the iPhone is paired with a Bluetooth headset or car kit:
Try turning off Bluetooth.
If you experience difficulties with the Bluetooth feature, follow these troubleshooting steps.
Restart the iPhone.
If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
If the issue is not resolved, please contact Apple Support.
Learn more about troubleshooting iPhone hardware issues.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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