IPhone 5 speaker turns off during call

32gb iPhone 5. When on speaker during call, switches automatically back to iPhone inadvertently. On call with only one person. No incoming calls causing issue.
Tested on other calls by putting phone on solid surface without touching. Not a PIBPAC error. Please advise if you're experiencing similar issue and how you solved for it. Thank you

I figured out a solution. Apparently it was a software malfunction. I got the toll free number off the web (1-800-MY-APPLE) and called and gave them my information. They gave me three different options to send my phone in for repair or replacement. The entire replacement process took a out 5 days from the day I called to the day I received the new phone and ended up costing me absolutely nothing. The apple support team was very friendly, courteous, and knowledgable. A software malfunction sounds like it could be your issue, you may want to look into this! Hope this helped!

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Loud Speaker Turns on during call . Any solution ?

Loudspeaker turns on during call with an option showing me that its in handset mode and offcourse it still gives me an option to switch the loudspeaker on . Is there any solution for this tried updating the software and all ...
If any other solutions pls let me know ....
I had this problem with my N8 which i got on October 11 2010 since then i have been to Nokia Care more than 30 times for service and other problem . Atlast they gave me a replacement handset (swap is what they call) a week back but even with the New handset i am facing the same problem .. Is there any solution
Regards
Vikash

No Bro it doesnt works ...
Tried it with a different Sim card as well but facing the same problem Loud Speaker turns on by itself ... ... Dont know if there is ever gonna be a solution for this . . Even Nokia care has no solution for this problem .. I guess the Nokia Technician are incapable or inefficient of sorting the issue ..
Do tell me if u have anything else which i could try ...
Thanks
Vikash

Iphone 4 switchs off during call

i am having this problem since 2 month earlier when the batt level would drop to 50 the iphone used to get switched off during call.. i upgraded the phone to ios5.1 after that two monthsf it was fine but past three days it gets swicthed off during call as well as while surfing . even when the battery level is 100 % dont why this is happening???

First, try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data, but it can clear some glitches after installing new software or apps.
If this does not help, set it up as new device, if necessary without using the latest backup, in case it contains corrupt files which are causing your problem.
How to back up your data and set up as a new device

Iphone 4 turns off during phone call

My iphone 4 bought in portugal to vodafone is randomly turning off at full charge during phone calls is driving me crazy!!! It has been to vodafone twice.

Thanks for sharing.
Are you asking a question here?

6 plus turns off during calls

i am on my second 6plus and having the same issue. My issue is that the phone shuts off 20% of the time during calls. The phone will be dark for 20 seconds and then the apple logo appears to start back up, like it is rebooting. After the logo reappears the phone home screen comes back up and the caller is still there. So I don't ever loose the call, I just loose the ability to hear or saying anything. Plus the phone is dark like it is completely turned off. I know another phone will not fix this, anyone know the software issue? sprint is the carrier

Hello Mwcourter,
Having your device replaced multiple times can certainly be frustrating. After reviewing your post, it sounds as though your device is resetting during use. I have located an article that can help with software issues. Have you attempted to restore the device to factory settings without restoring from a backup? Test the issue on a new installation, and make sure that it works. Then use the same article to restore from your backup to either verify it still works, or isolate the issue to the backup itself.
How to erase your iOS device and then set it up as a new device or restore it from backups
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

N95 phone turns off during calls

Hi, can pls someone advise me how to stop the phone switching it self off for no apparent reason during calls also during other usage. It will turn on again but cuts off all applicationsMessage Edited by the_plumber1 on 23-Apr-200711:09 PM

i have a similar problem with my handset...im sending it back to my supplier as they seem to think there is a fault on it.

Screen often turns off during calls - Unable to turn back on

Hello,
Often times during calls my screen will turn off - it does not respond to pushing the home button and will only turn back on if I press the sleep button repeatedly 6 or 7 times. Is there a fix for this? Does apple know about this bug?

Following an older post I have done the following:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
This worked for me. I hope this helps and thank you to Texas Mac Man who I got this info from. :-)

IPhone 4 turns off during factory restore

My iPhone recently turned itself off for no reason. Since then, I've been trying to restore it with little success.
I've repeatedly put the phone into recovery mode and attempted a factory restore, and this has only worked three times out of several dozen, due to the phone turning off in the middle of recovery.
On the occasions where the restore worked, the iPhone functioned normally for several hours before turning itself off again and repeating the cycle.
The phone (before successful recovery) will not turn on unless plugged in. When the phone isn't in recovery mode, the screen repeatedly displays the apple logo before turning itself off before displaying the apple logo again, so on so forth.
In brief, factory restore only works very rarely and when it does the phone only works for a few hours before requiring another restore.

Restore as new, without using a backup. If this continues, there is certainly a hardware problem.

Screen not turning off during call

When I am holding the phone up to my ear, the screen goes black, but if I move it away just a little bit the screen lights back up. So during calls I am hitting keys on the touchpad, placing the call on hold, muting calls, etc.
This was not a problem on my 3g. Is there a way to fix this?

This is a proximity sensor known issue, will be addressed by apple in the next update (4.1), they still in the beta3 testing:
http://discussions.apple.com/thread.jspa?threadID=2551039&start=0&tstart=0
SASA43

Iphone 6 turns off during phone calls

Hello,
This happens intermittently when making a phone call. Screen goes dark, -cannot bring screen back on and have to shutdown the phone and restart.
Any ideas as to where to start to resolve this?

KBurd,
If the proximity sensor is covered by a case, your hand, or by being close to your face, the screen should go dark and unresponsive, but the call should not be disconnected.
Is there anything covering the proximity sensor? It is located between the earpiece and the top edge.
Hope this helps,
Nathan C.

Nokia 5530 - turns off during calling

Hi!
I have a problem with my nokia 5530. If somebody calls me after i pick up a call, phone is turnig off. Same situation when im making a call. Only puting a phone in loudspeaker mode (or with headset) is solving that problem. I've tried a hard reset, updating, etc.
Please help I dont want to be sad on christmas.
Solved!
Go to Solution.

You're not alone - it seems there are quite a lot of 5530s with such a problem.
Here are links to some of the similar threads (you might find something useful):
/discussions/board/message?board.id=smartphones&thread.id=156140&view=by_date_ascending&page=10
/discussions/board/message?board.id=smartphones&message.id=182183&query.id=458600#M182183
I have the same problem - even went to repair center. They said it was some loose part/connector and it looked that phone was fixed - I was able to make/receive calls with it - for a day. Then the problem reappeared and tomorrow I'll go again to complain. I hoped it was some firmware issue - but it seems I got a malfunctioning unit - so I hope they'll replace it.
Therefore I advise you to send yours to repair.

C3-00 turns off during calling

My c3-00 goes switch off while recieving an sms or a call.I took it to Nokia care and they fixed my mob but still the problem remians.Nokia care they were unable to fix that problem.No solution to that mobile.My c3 was 5 months older.Any one knows the problem?
Moderator's Note: The subject was amended.

Did you check whether the same happens if you use another SIM ?

My iphone 3gs turns off within 6-7 minutes of call

I am having iphone 3gs. I have upgraded it to ios 4.2 one year back. But since last 3-4 months, my iphone turns off during call specially when call goes beyond 6-7 minutes. Please help me..... as it is very frustating.

try this one ist
go to settings>general>reset>rest all settings phone will turn off and turn on by itself
once the phone is press and hold the home and power button at the same time wait for the apple sign then release the buttons phone will turn off and on
or restore the phone from your back up,before you encounter the problem or restore as a new device

My LCD does not turn off during the call. I have a iphone 4. What do i do?

My LCD does not turn off during the call. I have a iphone 4. What do i do?

You may have a defective proximity sensor but try some basic troubleshooting first...
Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
If still a problem restore with your backup.
If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
If still a problem, it's likely a hardware issue.

HT6154 My iphone randomly turned off out of nowhere. I was getting dressed, my phone was working one minute then literally the next it syopped now it wont charge i cant turn it on however the phone is on cause i called it and it rang. What to do? help ple

My iphone randomly turned off out of nowhere. I was getting dressed, my phone was working one minute then literally the next it syopped now it wont charge i cant turn it on however the phone is on cause i called it and it rang. What to do? help please. I tried putting it in DFU mode but my lock button doesnt work and my phone wont charge so i cant connect to itunes

There is no reason to put it in DFU mode, a reset should work. Although, without a working power button it is not possible to reset the device.
Sounds like it is time to replace the damaged device.

IPhone 5 speaker turns off during call

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