Iphone 5 stollen got a new one but can't get the icloud backup

My Iphone was stollen and I put on lost mode on "find my Iphone". Now I have a new one and I'm trying to get the backup from icloud, but I always get a message that my Apple ID is locked. I've already reset my password twice and deleted the previous equipment from the app (Find my Iphone), but I still can't get the backup.
what should I do?? Tks

For you to get the pictures off the old device, you would need to have connected the device to the computer in the past, so you could select it to trust the devices. Without a working screen on the device you will not be able to do that. Because of that, you would not be able to even use your computer to navigate the file system to get the photos. Since you never created a backup in iTunes, did you do one in iCloud? If not, then the pictures cannot be recovered. Why would you not backup your phone, or import photos to the computer like you would with a digital camera?

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