IPhone 5 stuck at step 7 - won't complete sync

All of a sudden, my ring tones are gone. I rebooted my phone, plugged it into my Macbook Pro (all updates are completed). Quit out of iTunes and re-opened it. Tried to syc ring tones, and phone. But iTunes gets stuck at step 7. It spins for HOURS until I get frustrated and unplug it. I have over 5GB still available.
This is SO frustrating!
I've seen that lots of people have this problem, but haven't found any solution. Hope you have one before I throw both of them out the window and buy a PC! (just kidding)
MANYthanks-

This whole thing is an absolute nightmare! My ipod (touch-5) hasn't updated properly in months. Finally went to the Apple store and was told this is a very common problem. The tech person helping me said she really struggles trying to get her iphone 6 to update itunes. She said the only thing that works for her is to uninstall itunes. I did that. Took hours. Then spent a few hours making sure everything in the itunes library was perfect for syncing and added the new things I wanted to sync. I figured I'd only get one good sync out of this process. FAILED! Hung for hours at Step 7 of 7 ('waiting for changes to be applied) AND, as always, no changes were applied.
Tech said they keep letting Apple know they need to fix itunes, but nothing happens. So very frustrated. And, so much money wasted on an expensive ipod (won't have an iphone ever again).
What's better for listening to podcasts and music?

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