IPhone 5 stuck in soft DFU

Does anyone know how to get an iPhone 5 out of a soft dfu loop. I have tried putting the phone into DFU mode, but every time that I connect it to iTunes to restore it gets to the waiting for iPhone part after preparing iPhone for restore.The Apple logo comes up, a spinning circle and then the status bar pops up on the phone with the Apple logo. After that nothing. No more progress is to be made. It just sits there as if it was waiting for something else to happen, It does the same thing when I just connect the iPhone, after resetting it, to the computer and it says iTunes has detected an iPhone that needs restoring. I have downloaded the firmware twice, tried different computers, different cables etc. Is there anything else that I can do before having to send in my phone back to Apple to get serviced?
More info: The phone freaked out when I was trying to make a call. It shut off and then turned back on. When I went to unlock it, it shut off again popping up with connect to iTunes screen. I thought it was a fluke and I reset the phone. The phone screen stayed black after that and would not be responsive otherwise. It will not load any other screens than the one previously covered up at the top.

Hi there,
You may fine the article below helpful.
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
-Griff W.

Similar Messages

Iphone stuck in dfu mode after resoting with wrong BR

iphone stuck in dfu mode after resoting with wrong BR

Hi, my iPhone was water damaged, and was stuck in dfu but wouldn't restore due to error 2001, this is what I did,
The phone is not jail broke or unlocked its straight, I striped the phone and cleaned all the boards and let them dry
Out, I've heard that if an I-device has error remove the power supply for a few days, and since royal mail thought my battery was a packet of drugs they ript the back of and snapped the battery cable, I am perusing royal mail about the damage they have done, so I got a knew batt and put it all together, I pressed the on button and the home button for ten seconds, then web I started to boot I let go of the on button, waited for ten seconds and the phone came up as normal, no connect to I-tunes screen, I put the USB lead in and restored my phone to a bran new phone and then updated it to the latest firmware, the phone is fine, every thing works and it turns on and of with no problems, I hope this helps people out their.
Neil

IPhone stuck in dfu mode

hello. my iPhone stuck in dfu mode. and iTunes doesn't detect my iPhone. how to fix it?

Hi Alek Trueblood,
All support options for registered developers can be found here: http://developer.apple.com/support/iphone/techsupport/
Enjoy your afternoon,
Brandon H.

HT1414 iphone stuck on apple logo idont want to update to 6.1.2or 6.1.3 i am happy with 6.1.1

help iphone stuck on apple logo i bought second hand iphone 3gs running recently ios 6.1.1 i dont want to update to other ios help me

Try a reset by pressing and holding the home and reset buttons.
If that does not work, put the device in DFU mode (google it) and restore.
There is no reason to stay on 6.1.1.
6.1.2 and 6.1.3 are merely bug fixes, they neither add or remove functionality.

My iphone 4 is in DFU mode. However I still want the photos on the phone so I cant use the itune recover option. Does anyone know of a work around

My iphone 4 is in DFU mode. However I still want the photos on the phone so I cant use the itune recover option. Does anyone know of a work around

actually its not in DFU which is suppose to be a black screen. When it powers on there is an image of Itunes logo and the usb cord. What happened is I did an update before I backed up my photos the phone worked great after the update no issues till it powered off. When I turned it on again it had those two icons and was forcing me to sync with Itunes to system default which will wipe out my media.
Have you heard of any data recovery services

Pls.help my iphone stuck in recovery mode and itunes wont recognize it..i tried the other options that posted here,,,pls tell me what to do..

pls. help my iPhone stuck in recovery mode and iTunes wont recognize it..i tried the other options that posted here,,,pls tell me what to do..before it was just stuck in an apple logo but when i tried recovery mode to itunes then it stuck..

Hi awison,
If your iPhone is not recognized by iTunes on your Windows computer you may want to use the steps in this article to troubleshoot -
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
This may also resolve your recovery mode issue. If it does not, use the steps in this article to resolve it -
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Thanks for using Apple Support Communities.
Best,
Brett L

My iphone 3gs is in dfu mode, but when i plug it into my laptop to restore it, my phone won't show up in itunes at all. what do i do???? please help, it would be very much appreciated :)

my iphone 3gs is in dfu mode, but when i plug it into my laptop to restore it, my phone won't show up in itunes at all. what do i do???? please help, it would be very much appreciated

Follow the steps here VERY CAREFULLY: http://support.apple.com/kb/HT1808

Iphone stuck with apple symbol and wont start up

i updated my iphone and when it finished and went to reboot it just stays stuck on the apple symbol it constantly reboots and will never connect to my laptop i dont know what to do if anyone can help please do

Hi,
Luca224 & Ingo2711. Thanks for bringing this topic. on 29th Nov. I faced the same problem on my iPhone 3GS 32GB Firmware 3.1.2, iPhone stuck with apple symbol and wont start up. I have tried with 10 Seconds Sleep/wake-up button + home button to reset. But didn't work. Did google about an hour with many blogs. Finally I made a call to 3 iPhone care and spent 30 minutes and explained whatever I have done; iPhone customer care asked me to go to nearby iPhone service center in Sydney. BUT BY LUCK CLICKED ON iTUNE AND GOT THE OPTION FOR ONLINE FORUM FOR APPLE iPHONE. Many many thanks to Ingo2711 who has given the solution link and also thanks to Luca224 , who raised the issue. I feel, this is a common problem with iPhones those who using iPhone 3GS 3.1.2...... but try the link http://support.apple.com/kb/HT1808 and thanks to Luca224 & Ingo2711. PLEASE FOLLOW THE INSTRUCTION CAREFULY:
1. Verify you have iTunes 7.5 or later. Apple recommends using the latest version of iTunes.
2. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
3. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off. _+(in my case - red slider didn't appear, but i pressed the Sleep/Wake button until the iPhone went off, finally it was just off... i was frustrated... tried 3 times with more patience )+_
4. Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on. +_( Do exactly as it says)_+
Note: If you see the message "Charging... Please Wait" or you see the screen pictured below, let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again. +_(True ... for me it happened 3 times)_+
5. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. +_( I was nearly frustrated at my 3rd attempet; my thumb was hurting as I was holding the home button for few minutes..... but finally it worked yahooooooooooooooooo...... suddenly changed my decision.... about going to 3/Apple service center)_+
6. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message:
If you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPhone and repeat steps 3-6.
Because you must restore iPhone or iPod touch, iTunes will not recover data from the device, but if it was previously synced on the same computer and the same user account, it should restore a backup (if available). See document HT1414, "Updating and Restoring iPhone Software."
If you are still unable to restore the iPhone using this method, check Apple support for further troubleshooting and/or service options.
Note: If you sync both an iPhone and an iPod touch to the same computer, make sure you select the correct backup to restore your settings from (don't select an iPhone backup if you have an iPod touch and don't select an iPod touch backup if you have an iPhone).
**** ( BACKUP FROM YOUR iTUNES : MAC/PC; AS I GOT MY 95% DATA FROM THERE.... GOOD LUCK)******* IF IT WORKS PLEASE POST YOUR EXPERIENCE....*
THANKS

Iphone stuck in emergency mode after downgrade from 4.0.2 to 4.0?

iphone stuck in emergency mode after downgrade from 4.0.2 to 4.0?
Upgraded to 4.0.2 last night. Immediately, itunes would no longer detect my iphone. Decided I had to downgrade back to 4.0 again. Learned I cannot do that easily, so i found a .ipsw file of firmware 4.0 online, and downloaded it. Started up my iphone attached to itunes in restore mode, held down shift, and clicked restore button. Successfully restored the 4.0 file I had downloaded.
At the first boot, it was stuck in emergency mode. I even tried to restore the default itunes backup after that, it was still stuck in emergency mode.
Anyone know how i fix this iphone? I have no interest in jailbreaks, i am in a 2 year contract with AT&T.

omg, it just fixed itself! i installed a brand new itunes on my laptop (which has never had itunes app before)
plugged in my iphone, it detected it right away and said "activated"! my phone is working again and has its phone number back.
now i did notice that the 4.0 is indeed slow, so i do want to try going back to 3.1.3 also.

I was Updating my Iphone 4s to iOS 6 through itunes. an error happended now iphone stuck on connect to itunes logo screen . tried tukrning on and of it connects but itunes does not recognize so i can restore .. any ideas?

I was Updating my Iphone 4s to iOS 6 through itunes. an error happended now iphone stuck on connect to itunes logo screen . tried tukrning on and of it connects but itunes does not recognize so i can restore .. any ideas?

Dont know if accidently fixed it or not i got it to be recogniced by itune im restoring it now. i held the power/sleep button till turned off. then while holding the home button under the screen connected it to the usb wire .. also i change the usb port i was using on my computer dont know if it was luck or what but glad i got my phone back.
itunes recognized it as in recovery mode
http://support.apple.com/kb/HT1808
got it working currently restoring from backup good luck guys

Why is my iphone stuck on the connect to itunes after trying to update itand itunes is telling me it cannot reach the update server

why is my iphone stuck on the connect to iTunes after trying to update it and iTunes is telling me it cannot reach the update server I have also tried the recovery instructions, iTunes wont even connect to the iTunes store and my internet connection is fine

Come on now, someone must know how to fix this.

IPhone stuck on zoom. How to get it back to normal display?

iphone stuck on zoom. How to get it back to normal display?

use 2 fingers and pinch the screen with your fingers together and it will zoom out

I try to update my iphone 4 to ios 7.1.1. But now my iphone stucks in recovery mode and can't connect to itune. i use windows 7

I try to update my iphone 4 to ios 7.1.1. But now my iphone stucks in recovery mode and can't connect to itune. i use windows 7

Try the iTunes troubleshooting advice here:
Windows - http://support.apple.com/kb/ts1538

HT4623 erase all content and settings iphone stuck on apple logo

erase all content and settings iphone stuck on apple logo

Don't worry, just follow these steps to fix iPhone stuck on Apple logo
=> First of all Start your Computer and then connect with Internet connection, now Download the latest version of the iTunes application
=> Now install the iTunes application in your System and connect your Device with computer via Data cable
=> Now connect your Device with iTunes application and then Tab on summary option, see in the left side bar of iTunes
=> Now Select restore option from iTunes and then confirm the Restore Message for better results. After this unplug your Device and Restart it
I hope that will surely
Thank you...

Iphone stuck in recovery mode trying to update

I was attempting to update to the new ios 8. I did this all in the normal way as i usually do. When it got to the extracting software at the top of the itunes screen it took about 1 hour for this to nearly reach the end. then just before it reached the end it stopped and said it could not be restored as the iphone could not be found. now the iphone 5 is stuck in recovery mode and every time i connect it to itunes it says i need restore which i do and then the same thing keeps happening. it goes to extracting software bar for an hour and then stops just as it is about to finish.
i have a laptop with windows xp and have installed latest itunes, i have attempted rebooting everything with no joy.
please help.
iPhone 5, iOS 7.0.4

Follow exactly what I wrote below to fix iPhone stuck in recovery mode:
Hold both power button & home button for 10 seconds.
Once the device shuts off release the power button and keep holding the home button for 10 more seconds.
The screen will remain black, plug it up to iTunes and see if it detects it.
If that does not work hold both buttons to make device shut down, once screen is off hold the home button while plugging it up to PC.
Do not let go of home button till recovery screen shows up on your device.

IPhone 5 stuck in soft DFU

Similar Messages

Maybe you are looking for