IPhone 5 stuck on restoring and updating.

My iPhone 5 on ios 7.0.6 won't restore and update. I can't turn it and and have tried different computers and usb ports and still nothing is happening. I've tried putting it into dfu mode and still nothing happens. On the iphone screen it shows an Apple logo with the progress bar not updating. iTune is up to date.

Ok try putting it in DFU mode to restore it
1.hold the home and power button for 10 seconds
2. Release the power button and keep holding the home button for 15 seconds In tunes it will say it is in recovery mode the screen should be black or not on at all and will not respond to anything
After you get it in DFU mode try restoring in iTunes
To get out of DFU mode hold the home and power button until you see the apple logo
This should allow you to restore it because I had problems similar to this before

Similar Messages

  • TS3694 IPHONE 3G CANNOT RESTORE AND UPDATE ERROR CODE 1015

    IPHONE 3G CANNOT RESTORE AND UPDATE ERROR CODE 1015

    Unauthorized modification of iOS
    http://support.apple.com/kb/HT3743
    ERROR 1015...
    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • IPHONE 3G STUCK ON RESTORE AND UPDATE AFTER 4.2 UPDATE FAILED HALFWAY THRU

    I plugged my iPhone 3g in to iTunes and a new update was available for it (update version 4.2). So I downloaded it and started the update, and it got to the very last step and it quit and a pop out came saying "The iPhone "iPhone" could not be restored or updated. An error occurred (37)." And now it the iPhone won't even turn on unless its plugged in and even when it's plugged in it only shows the screen that says to plug into to iTunes, which just keeps repeating "iPhone is in recovery mode, needs to be retored to be used". And I have already done EVERY SINGLE TROUBLE SHOOTING STEPS REPEATEDLY. Nothing seems to work, if there is anyone that can help I would appreciate more than anything, this is my sisters iPhone, I was just borrowing it, now I broke it haha, I could really use someones help.
    I also have an iPod Touch 2g from a year or two back that had the same problem but it was completely black no matter what, holding the home and power button or anything wouldnt work. But it still says its connected but is doing the same thing as the iPhone, it won't restore, it quits right at the end and says the same error message.

    Your antivirus or firewall is blocking the update.
    "Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue."
    This is from Update and restore alert messages on iPhone, iPad, iPod touch and Apple TV (2nd generation)

  • HT4061 I tried to activate my iphone 4 after restoring and updating but always shows "We are unable to continue with....Please help! Thanks

    I have restored and updated my Iphone 4 but it shows that "We are unable to continue with..." Please advise what had happened. Thanks

    generally the result of phone that's been jailbroken or hacked.

  • IPhone stuck in restore and won't connect to itunes

    Yesterday I started having problems with my iPhone 4s - there would be no sound when a text or call came through, the ringer buttons on the side of the phone didnt display the volume dashes when pressed, and for most of the day the signal just said 'searching' and would only occassionally connect to the wifi.
    Tried to plug it into the mac last night (latest operating system, only a few months old) and the phone wasnt recognised on itunes nor would it back up.
    Gave up, and having left it over night I tried plugging it in to iTunes this morning and after a couple of attempts of unplugging it and plugging it in the phone was finally recognised and I managed to do a back up. As the phone still hasn't been working properly I thought I would try a restore, however the phone is now stuck in 'recovery mode' the iphone screen just shows the connect to itunes picture, although its plugged in to the mac, nothing is happening. The phone is now stuck in no mans land and I can't get it to connect to iTunes, the couple of occassions it did connect it wouldnt restore and just came up with error code 1604.
    I've tried different usb cables and different usb ports and have never had a problem connecting until yesterday, have also tried to restore the phone by pressing the home and power button but I cant get past the connect to itunes screen.
    Am at a loose end as to what to do now... any help/advice appreciated.
    Thanks

    Thanks for this, but it hasnt worked...
    the screen on the phone keeps changing on its own from the apple logo to the connect to itunes logo, and when i turn the phone off it just turns back on by itself straight away and shows the connect to itunes logo. itunes is still not detecting anything.
    any other suggestions out there?? am slowly admitting defeat and can see a visit to the apple store coming on

  • IPhone 4s: Backup, Restore, and updating questions??

    So, over the course of the last couple weeks, my iPhone 4s has been lagging, freezing and some apps are crashing. I'm assuming I should do a restore on the phone. I've never done one before, so I'm a little nervous about it. So I have some questions before I get started.
    1) If I restore my iPhone to factory settings and then restore my latest backup will the problems that I'm having still persist? I still have 6GB of empty space on my phone (I have the 32GB) so I don't think the lagging is caused by the phone being too full. I'm just wondering if I load from the backup will the issue that's causing the phone to lag/freeze/crash just be put back on the phone when I do the restore?
    2) I haven't yet updated to iOS 8 because a few people I know did it with their phones and it essentially rendered their phones unusable. I was wondering if I HAVE to update to the new iOS when I do a restore? I've heard mixed reviews on the performance of iOS 8 on the 4s, and I don't want to make any problems worse.
    3) If I do the reset to factory setting and then restore from my backup, will everything that's on my phone at the time of the backup be put right back on the phone? Will all of my photos, contacts, game data etc be transferred? Essentially, I just want to make sure that nothing at all is lost in the restore process.
    Also, if anyone has any suggestions on how to make this as painless a process as possible I would appreciate any and all input.
    Thank you in advance!

    What can happen after doing an update is something doesn't go quite right - the phone will work fine, but you'll notice odd stuff, like it being slower than usual, locking up, etc. A restore usually resolves that.
    If the phone seems to lock up in general (ie: not just in a certain app), then doing a restore is worth doing. If a particular app tends to lock up, the issue is likely with that app.
    Wiping the phone and restoring re-installs the iOS from scratch, which will get rid of any issues that may have during an update.
    You do have to install iOS 8 at this point - Apple will, for a very short time, continue to sign older versions of iOS after a new one is released, but that usually only lasts a few days, if that.
    From what I've read, the 4S runs iOS 8 just fine. Initially, you may notice it running more slowly, but you shouldn't notice that after using it for a while.
    As for what gets transferred back - I know from an iTunes backup, you get everything - essentially a mirror image of what your phone looks like when you do the backup. Not sure if the same is true for an iCloud backup.
    Hope that helps
    ~Lyssa

  • My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred, any ideas?

    My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred and won't work, the software is up to date, it just automatically switched itself off and when I try to turn it on, it shows the White background with the apple logo asif it's going to turn itself on but then switches off after a couple of seconds, what can I do? ive already taken it to a shop and he's looked at it, but said he can't fix it, thanks.

    Visit an Authorized Apple Service Provider or Apple Store to get it checked. If they can't fix this, you'll have to pay the Out-Of-Warranty-Service fee to get a new replacement for a reduced price:
    Out-of-warranty repair service
    If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
    Read Apple’s Repair Terms and Conditions
    Model
    Out-of-warranty service fee
    Battery service*
    iPhone 6 Plus
    $329
    $79
    *available only if battery
    fails Apple’s diagnostic test
    iPhone 6
    $299
    iPhone 5s, iPhone 5c, iPhone 5
    $269
    iPhone 4s
    $199
    iPhone 4, iPhone 3GS, iPhone 3G,
    Original iPhone
    $149
    Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
    copied from Service Answer Center - iPhone

  • Iphone in recovery mode,i'm restoring and updating to itunes but download cannot be completed... my phone wont open, i can't even turn the power on.what to do? pls help

    iphone in recovery mode,i'm restoring and updating to itunes but download cannot be completed...
    my phone wont open, i can't even turn the power on.
    what to do? pls help
    (iphone 4  and  iphone 4s)

    So I just did this on my iPhone 4 and it worked like a charm it unlocked it immediately. My phone was put into recovery mode and I know that not all data is deleted it just puts the phone into a sort of hibernation in order for the files to stay uncorrupted. I went to http://www.recovery-ipad.com/iphone-stuck-in-recovery-mode.html  downloaded the software it unlocked my phone in a matter of minutes. Calls, messages, photos, apps, and voicemail was all there as if it never happened  If you leave it unregistered you don't have to pay for it works for either windows or mac. Hope this helps!

  • TS3297 Did a "Restore and Update" now I can't activate my iPhone 4s

    When I saw that iOS7 was finally avaible to download, I immediately clicked on it to start it however it said I needed at least 3gb of memory to do so and I did not have that. I looked on my usage on itunes and I saw that I had 3.6Gb of "other". I wasn't sure why I had that much "other" data on my phone so I searched the web and found that that much "other" data usually corresponds to corrupted data and the solution was to do a restore to the phone. I then did the "restore and update" on itunes after backing up my phone then found that when iOS7 had been put onto my phone but it wouldn't let me activate it. When I tried to do so over wifi it said "Your iPhone could not be activated because the activation server cannot be reached. Try connecting your iPhone to iTunes to activate it, or try again in a couple of minutes." My phone was already connected to iTunes during the first time but when it tried to connect to my phone I got an error message from iTunes saying: "We could not complete your iTunes Store request. The network connection was reset. Make sure your network connection is active and try again." My network connection is active so I don't know whats going on. I've gone through the activation process a number of times and even tried restoring my phone again by holding down the lock and home button for awhile. I've looked over the apple support page a little bit but I'm pretty sure there is nothing there that will help me. Someone please help fix this problem, I need my phone back. Thank you in advance for your feedback and for your time.

    I also have the exact same problem you have. My Iphone 4s is also stuck and won't activate. I've looked through the Apple forums and see that many other people have the same problem. Supposbly Apple is having problems with their servers. So I guess we have to wait

  • HT4623 I keep getting error 21 when trying to restore and update my 4 day old iPhone 5?

    I try to update and restore my new iphone 5 becasue it is stuck in recovery mode but i come across error 21 message every time during restore. VERY FRUSTRATING as i only got this wonderful product 3 days ago!

    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

  • HT201263 iphone in recovery mode,i'm restoring and updating to itunes but download cannot be completed... my phone wont open, i can't even turn the power on.what to do? pls help

    iphone in recovery mode,i'm restoring and updating to itunes but download cannot be completed... my phone wont open, i can't even turn the power on.what to do? pls help

    So I just did this on my iPhone 4 and it worked like a charm it unlocked it immediately. My phone was put into recovery mode and I know that not all data is deleted it just puts the phone into a sort of hibernation in order for the files to stay uncorrupted. I went to http://www.recovery-ipad.com/iphone-stuck-in-recovery-mode.html  downloaded the software it unlocked my phone in a matter of minutes. Calls, messages, photos, apps, and voicemail was all there as if it never happened  If you leave it unregistered you don't have to pay for it works for either windows or mac. Hope this helps!

  • I keep getting error 3004 when i try restoring and updateing my iphone 4 to iOS 7 i did everything 1. flushed dns 2. edited hosts 3. updated itunes and downloaded new one 4. switched usb ports 5. disabled antivirus 6. enabled ports 80 and 443 7. disabled

    I keep getting error 3004 when i try restoring and updateing my iphone 4 to iOS 7 i did everything 1. flushed dns 2. edited hosts 3. updated itunes and downloaded new one 4. switched usb ports 5. disabled antivirus 6. enabled ports 80 and 443 7. disabled firewall 8. even tryed putting mobile in DFU mode to restore it not of this worked so please help me

    please replyyy i'm stuck on this like whole week

  • HT1766 my iphone 4 is stuck in restore after updating the lasted version.  It was working fine before.How do I get it working again?

    my iphone 4 is stuck in restore after updating the lasted version.  It was working fine before.How do I get it working again?

    Hello, fschris. 
    Thank you for visiting Apple Support Communities.
    When experiencing issues updating or restoring an iPhone, here are the best articles to go through.  If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/ts1275
    Cheers,
    Jason H.

  • HT4623 iPhone 4 will not restore and update. (Error 26)

    My iPhone 4 will not restore and update on iTunes. Error 26. I have tried everything. Removing battery. Removing motherboard. DFU/Recovery Mode. No luck. Could it be hardware issue?

    I have also tried different PCs and cables. I have tried iTunes 10.6.3 and even latest version. My iPhone is currently stucked in DFU loop.

  • Hello, i restored and updated my iphone 4 to the latest version of 5.1.1 and after that when i connect my mobile to i tunes all i see is a big rectangle and a apple logo on left and a small lock on right side please help me fix this problem.

    hello,
    i restored and updated my iphone 4 to the latest version of 5.1.1 and after that when i connect my mobile to i tunes all i see is a big rectangle and a apple logo on left and a small lock on right side please help me fix this problem.

    I sloved this issue by resting my phone from settings>general>reset>reset all settings...the problem will be fixed

Maybe you are looking for