IPhone 5 suddenly using an excessive amount of data and my phone usage has not changed so why am i going over data 3 times this billing cycle?
My iphone 5 has been hogging data like crazy the past two months. I have not used my phone anymore than I normally do, in fact I would say I use it less often than normal. I have gone over the family share data limit of 15GB three times this billing cycle. The first time i had 121500 MB of data used. I thought it was rhapsody that was causing all of the data usage but my sister uses rhapsody on her iphone 5c and she hasnt gone over at all! So its not that. I decided I would turn OFF all cellular usage on apps like facebook, instagram, rhapsody, twitter, even MAIL! I am basically not able to use my phone outside of my house now which is NOT okay! I took screen shots of the cellular usage and at one point after I had completely shut off celluar data on all apps, i checked my cellular usage and DNS services, Mapping services, Data and syncing all had racked up data! I hadnt used any of those services! I also turned off all location settings and maps and siri! phone is still using data like crazy!
I saw in recent posts about this issue that Apple replaced peoples iphones because it was a bug in the phones software that was causing the data to go haywire! I have an upgrade but I dont want to use it if I dont have to! I also dont want to get another iphone 5 if this problem is happening with iphone 5's. I have not seen very many complaints about iphone 5c so that might be the route I go.
I also restored my iphone last night cause I saw a discussion which said to try that. So far it is still using data and im on wifi!
Any suggestions as to what to do now?
Contact your carrier for their advice.
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