IPhone 5 texting/crashing issues
My phone hasn't been able to properly send or receive texts the past two days. Every time I try to make room on it (i.e deleting pics, texts, apps) they all come back for some reason, no matter how many times I go back and try again. I've turned off and restarted my phone several times, and it doesn't seem to improve. On top of it, it crashes quite a lot while on the internet & trying to delete pictures from my photo album. Anyone else having a similar problem?
Is it because I ran out of storage space, need to update the software, or something with my phone bill? None of the above?
Hello SHerron16,
I do not think it would have anything to do with your phone bill. I would recommend a few steps for this issue.
First, I would close ALL the apps that are running on the device then re start the phone again.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Follow these steps to force an app to close:
From the Home screen, click the Home button twice.
Tap and hold on the app.
When it starts to jiggle, tap the to close it.
Double-click the Home button and try opening the app again.
If that does not stabilize the way it is acting, then I would recommend backing up and restoring the device with iTunes.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Cheers,
Sterling
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Hello there,
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Best,
AdelI don't understand what you're asking.
"But what about settings? Is that also something I can even delete?" I don't follow.
You cannot delete the "Settings" category. You can delete some of the apps that have settings set from within settings. That would delete their settings.
Say you have a suspicious app called "Zzyzx". You could delete that app by holding its icon until it wiggles, then click the "X" in its upper left. If Zzyzx had some settings, deleting the app would delete its settings as well.
"Apps work fine sometimes, but sometimes they just crash." Regardless, find those suspicious ones and delete them. Of course, all Apple's apps cannot be deleted (they would not show the "X" when wiggling the icons). But that is fine - they are not suspicious. -
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The article linked below details some useful information that can help resolve issues with an incorrect date on your iPhone.
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http://support.apple.com/kb/TS3920
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If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
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I haven't jail-broken or tried. I had about 4mb left so i'm not sure if that affects it. I haven't dropped it either since im really protective over it.Hi,
Might be an app you have installed on the iPhone that's causing the freeze / crash issues.
Connect the iPhone to your computer, launch iTunes. Select the Apps tab in the menu.
Sync several apps at a time, then test the iPhone. Keep testing until you find the culprit.
I think you mean 4GB... not MB. 4GB is plenty of free space so that should not cause the problem.
Carolyn -
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This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
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It saves gigs of txt messages and attachments permanently that takes up all of the space on your phone... I just have a hard time believing this issue hasn't been addressed....If the amount of storage for your Messages is not decreasing when you delete some (or all), then you need to try resetting your device to see if it will clear it up. I just went to my device and checked the amount of storage being used by Messages (13 MB). Then I deleted the 6 messages I had, and went back to check the Usage. It is now 3 MB.
To reset your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the Slide to Unlock screen displays, check your usage again.
Cheers,
GB
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