Iphone 5 touch screen freezes, is my iPhone defective?

My iPhone 5 touch screen frequently freezes. If I leave it alone it will be OK in a couple of minutes.  Is this a common problem or do I have a defective iPhone?

I have a similar problem, but waiting does not solve it.  If I cycle the power button it will work again, but it keeps happening and it is really annoying.  I have had the phone since it came out, and only started haveing this problem in the last couple of days.  I have tried a reset -- makes no difference.

Similar Messages

  • My iphone touch screen is freezing

    my iphone touch screen is freezing, it wont let me do my thing on it as fast as I usually go.
    This phone has so many problems, its ridiculous and overrated.

    Hi..I did everyting..restored and had a screen protector on mine. Didn't do any good. Only the top part of my screen is super responsive even without touching its taking my inputs for the menus. Went to apple store couple of time and they diagnoised and said it might be a "Springpad" which is system feature thats causing the problems. I might have to swap it with a new one at apple store. Good that mine is still under 1 yr warranty

  • IPhone 6 screen freezes and can't find wifi after iOS 8.0.2 update

    iPhone 6 screen freezes and can't find wifi after iOS 8.0.2 update. Have to do a hard reboot. I am Extremely disappointed and lost ALL trust in Apples Quality Assurance. From now on I'll wait a week before I update.

    Hey there Shortos,
    It sounds like your phone touchscreen is not consistently working for you after updating to iOS 8. I can see how that would be pretty frustrating. It sounds to me like this could be a software issue or an issue with the screen itself. I would start with the troubleshooting in the following article to help troubleshoot the screen itself:
    iPhone, iPad, iPod touch: Troubleshooting touchscreen response
    Restart your device
    Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
    If you can't restart your device, reset it by pressing and holding the Sleep/Wake button and the Home button at the same time for a least ten seconds, until the Apple logo appears.
    Clean the screen with a soft, slightly damp, lint-free cloth.
    Avoid using the device while wearing gloves, with wet hands, or immediately after applying hand lotion.
    If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.
    If that does not resolve the issue, I would next quit all the running apps on the device:
    iOS: Force an app to close
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    When you have done that restart the device and test the issue again:
    iOS: Turning off and on (restarting) and resetting
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • How to caliberate iphone touch screen

    i am having problem with the touch of iphone. some time the touch not work where i want. i guess i need to caliberate the iphone touch screen. please provide help about it.
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    Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears, ignore the Slide to Power Off that appears)
    Note: You will not lose any data.

  • Portion of my iphone touch screen is not responding

    Portion of the iphone touch screen is not responding while typing (both horizontal and vertical). All other functions are O.K.  Is it LCD problem or any calibration problem ?  Some experts says the LCD screen is to be replaced ?

    basic troubleshooting steps from the User Guide are restart, reset and restore.  Have any of these been tried?

  • My iphone touch screen is not working

    my iphone touch screen is not working i have restarted it how can i back up to the computer without allowing it through my phone?

    If your iPhone screen is broken or damaged so that it is not possible to enter anything, then you will not be able to unlock it if you have set a passcode and you will not be able to communicate with it in any way.
    At this point you need to take it to an Apple store genius bar and have the technicians check it out and see what can be done.  If you are in the US, some Apple stores here are now able to replace the screen on an iPhone 5-series device.  Otherwise they do an out-of-warranty replacement for $269 if the failure is due to damage.

  • Hello,Where in Singapore can I get a LCD display and touch screen digitizer for a iphone 2g.

    Hi there,Where in Singapore can I get a LCD display and touch screen digitizer for a iphone 2g.

    Try searching google.

  • I have been experiencing periodic loss of touch screen response with my iPhone 6 when in landscape mode. Flipping to portrait then back to landscape usually corrects it, but at times I need to close and reenter the app.

    I have been experiencing periodic loss of touch screen response with my iPhone 6 when in landscape mode. Flipping to portrait then back to landscape usually corrects it, but at times I need to close and reenter the app.

    Hi McGannahanSkjellyfetti,
    If you are experiencing difficulties with touchscreen response on your iPhone I would suggest that you troubleshoot using the steps in this article - 
    iPhone, iPad, iPod touch: Troubleshooting touchscreen response
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • Sensitivity of iphone touch screen

    Can I adjust the sensitivity of the iphone touch screen?  Does not recognize the end call button through my case.

    You're welcome. They replaced my son't twice. Once for the End button issue, once for a problem with the sound. The mic when on the phone sounded terrible, you remove the case and it sounded fine. but the case back on and it was terrible again. Both time replaced at no cost.

  • HT4623 my iphone touch screen is locked i cant open the iphone, i need to open please provide me the solution

    my iphone touch screen is locked, i cant open/access the phone, i need to open to read message, check mails and dial, also i want to down load the pic in the phone. 

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • Ipod touch 1st gen. touch screen freezes up

    I have a 1st gen ipod touch, after a year the touch screen freezes up constantly. I reboot, restart, re sync, upgrade, updated firmware, made sure sure the browser was cleared, I don't even have 1/2 the memory used, now & then it will unfreeze, but most of the time it is frozen. Very unreliable. Thank god it is not a phone. I even took it into the so called "Genius Bar" and they just told me to buy a new one...had this thing a little over a year...and they really think I am going to purchase more Apple products? It is pretty sad when the folks that make this crap can't diagnose it...
    Anybody else in this boat?

    Try restoring to factory defaults/new iPod if you have not already done that.  If you still have the problem then you very likely have a hardware problems and an appointment at the Genius Bar of an Apple store is in order.

  • IPhone 3GS 16GB v3.1.3 - Touch Screen Freezes

    Hi, I just bought my first iphone and I am having an issue that I don't know if it normal or a problem with my phone hardware or software:
    I am using for example for web browsing or texting someone or using the maps application (or ANY application) and suddenly the touchscreen stops working, I mean, the image is still there, but i press anywhere and i get no response. the Home button works, but after going to the Home, the touch screen is still freezed... I have to lock/unlock the phone to get the touchscreen back to work, which continues to work flawlessly for some time, but if I give it some intense use, this becomes constant. The application or the OS is not freezed, just the Touch part of the screen, as the Home button still works and the lock/unlock button also, function that fixes the problem, but I find this very annoying and I dont know if it is normal as it is my first iphone.
    Is this normal or a problem with the OS? i would try the reseting of the phone (i already restarted a lot of times) but I dont want to lose all the information I already loaded or the apps I already bought. The phone came with OS 3.1.2 loaded, and i updated it to 3.1.3 to see if this would fix it but no success.
    Thanks in advance.

    With a Reset, you will not lose any data or settings. This is a Reset: press the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
    There is also a Restore, which I believe you are referring to when you say reset. A Restore with your backup will wipe your iPhone, install the latest FW and then install your backup, which will have all your settings and app data. Essentially, your iPhone will be just like before the Restore, except working, hopefully.
    A Restore without your backup will wipe your iPhone and install the latest FW, giving you a factory fresh iPhone.
    I would start with the Reset as described above and only Restore if that doesn't work.
    See p. 204... http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf
    Message was edited by: paulcb

  • HT201406 iphone 5 screen freezes .. does not unlock , have to re bbot the phone after every 2 hours

    iphone 5 os7.0.4 ..screen freezes every 1-2 hours , have to re boot the phone to make it work again ...

    Hi cpsingh,
    Welcome to the Support Communities!
    The following article will provide some troubleshooting steps for your iPhone.
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If that does not resolve the issue, refer to page 146 in the iPhone User Guide to Reset All Settings:
    iPhone User Guide for iOS 7
    manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
    The final troubleshooting step would be to restore your device:
    iTunes: Restoring iOS software
    http://support.apple.com/kb/ht1414
    Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition. Before restoring:
    Verify that you are using the latest version of iTunes.
    Back up your device.
    Transfer and sync content to your computer.
    I hope this information helps ....
    Have a great day!
    - Judy

  • I have an issue with my iphone touch screen not responding, apple replaced phone and still having same issue. They say its software, what can I do I need my phone to work

    Touch screen on Iphone slowly, over a few days stopped responding. Went to Genius Bar and was given a new 3GS because they didn't know how to fix the issue. Cool. Went home synced with Macbook Pro (new-12/2010), two days later same issue. This time when I went to Genius Bar they restored the phone to factory settings and instructed me to load as a new phone in Itunes instead of restoring information of the previous phone, which is an option good for when your replacing phone not fixing one Anywho, did everything they told me to do. SAME ISSUE A FEW DAYS LATER. This time I was told the software issue is with my Macbook and I thought this made sense, so I took it in along with the phone. That was yesterday. Phone working intermittently since leaving Apple. I was given instructions that if their "daily" fix didn't work to erase hard-drive and reinstall software that came with the macbook and start fresh. This would definately fix the issue. Extreme yes, but I need use of my phone, especially since we got rid of the house phone and all use cell phones. So last night I did the required erase of hard-drive and re-loaded all software that came with it and Microsoft Office for Mac. Plugged in the phone to set up in itunes and thought that was it. My phone is still not working. Can't answer when I try, can't make calls, etc. What the heck do I do? I'm starting to feel like a major lamo having to keep going back to Genius Bar, but I know enough to know these issues should have been resolved with the steps I've taken. I even went as far as to restore through my husbands computer and same thing. Could there be a problem with Itunes? Could the magnetic stripe in my debit card be hurting the device somehow, although that's a long shot since I have had the same or similar case since getting the phone. Frustrated beyond belief. Apple support not open at this hour so I'm trying my luck here.....
    Thanks for any input.

    restore iPhone as new and start again

  • IPhone 5s screen freezes for minutes at a time after iOS 8.0.2 install

    My previously perfect iphone 5s has just been updated to iOS 8.0.2 and now for minutes at a time  the touch screen doesn't work. The buttons do, but not the screen. It then comes back to life for a minute or two before it stops working again. Anything I can do? Thanx

    Hey there Shortos,
    It sounds like your phone touchscreen is not consistently working for you after updating to iOS 8. I can see how that would be pretty frustrating. It sounds to me like this could be a software issue or an issue with the screen itself. I would start with the troubleshooting in the following article to help troubleshoot the screen itself:
    iPhone, iPad, iPod touch: Troubleshooting touchscreen response
    Restart your device
    Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
    If you can't restart your device, reset it by pressing and holding the Sleep/Wake button and the Home button at the same time for a least ten seconds, until the Apple logo appears.
    Clean the screen with a soft, slightly damp, lint-free cloth.
    Avoid using the device while wearing gloves, with wet hands, or immediately after applying hand lotion.
    If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.
    If that does not resolve the issue, I would next quit all the running apps on the device:
    iOS: Force an app to close
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    When you have done that restart the device and test the issue again:
    iOS: Turning off and on (restarting) and resetting
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

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