IPhone 5 touch screen malfunction

I dropped my iPhone 5 nd the screen did not crack but these white, vertical bars appeared on the right side of the screen.  Now, that side is unresponsive when I touch it.  This is a problem because my password contains a 3 in it and I cannot access anything on that side.  Please help.  Is there an easy way to fix this without going to the Apple store or paying a lot?  Is there any way to fix this at all? 

No. If it is physically damaged it needs to be repaired.

Similar Messages

  • Iphone touch screen malfunction

    I have taken my iphone to an apple store 2 times for the same problem, the touch screen only wants to work half the time. Sometimes only certain portions of the screen will work it is like there are dead spots. Alll they do is reboot/restore my iphone at the store and say "There it works better now". well a little better for about an hour or two. Any suggestions?

    I had the same problem. The bottom strip of my screen stopped working. According to Apple technical support and these user forums, there doesn’t seem to be an end user solution for this. I called technical support, they promptly sent me a prepaid box to ship my unit back and a new one arrived within two days. I synchronized and was back up and running in a few minutes.
    Here's a very helpful "secret" that nobody else seemed to know about (even the Apple technician)... When you synchronize the iPhone, all information on the phone gets placed on your hard drive in a recovery file. So, when you receive your unit (or an alternate replacement unit) from the repair center, the first synchronization should restore the phone to the exact state it was in at the time of the synchronization. This includes settings and even little details like how far down in your notes had you scrolled. So, the replacement phone that I received became identical to how mine was. Had I known this, I probably wouldn't have struggled to manually type my notes from the iPhone screen onto another computer prior to shipping it off for repair.
    Your experience may be different than mine, but I hope the above works for everyone out there as it did for me.
    Something else I did was after synchronizing my phone, I then performed a Reset of the phone using iTunes which erased everything on the phone and returned it to the original factory settings. I did this just to avoid sending off a phone with confidential information on it. This didn't seem to interfere with the backup image of my phone already on my desktop computer.
    I hope this helps. For my complete iPhone review, do a Google search on iphone review resourcesforlife and click on the top link.

  • How to caliberate iphone touch screen

    i am having problem with the touch of iphone. some time the touch not work where i want. i guess i need to caliberate the iphone touch screen. please provide help about it.
    why i am saying i need to caliberate because i need to press the button below of it. not on the exact place where the button is.

    Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears, ignore the Slide to Power Off that appears)
    Note: You will not lose any data.

  • Portion of my iphone touch screen is not responding

    Portion of the iphone touch screen is not responding while typing (both horizontal and vertical). All other functions are O.K.  Is it LCD problem or any calibration problem ?  Some experts says the LCD screen is to be replaced ?

    basic troubleshooting steps from the User Guide are restart, reset and restore.  Have any of these been tried?

  • My iphone touch screen is not working

    my iphone touch screen is not working i have restarted it how can i back up to the computer without allowing it through my phone?

    If your iPhone screen is broken or damaged so that it is not possible to enter anything, then you will not be able to unlock it if you have set a passcode and you will not be able to communicate with it in any way.
    At this point you need to take it to an Apple store genius bar and have the technicians check it out and see what can be done.  If you are in the US, some Apple stores here are now able to replace the screen on an iPhone 5-series device.  Otherwise they do an out-of-warranty replacement for $269 if the failure is due to damage.

  • My iphone touch screen is freezing

    my iphone touch screen is freezing, it wont let me do my thing on it as fast as I usually go.
    This phone has so many problems, its ridiculous and overrated.

    Hi..I did everyting..restored and had a screen protector on mine. Didn't do any good. Only the top part of my screen is super responsive even without touching its taking my inputs for the menus. Went to apple store couple of time and they diagnoised and said it might be a "Springpad" which is system feature thats causing the problems. I might have to swap it with a new one at apple store. Good that mine is still under 1 yr warranty

  • Sensitivity of iphone touch screen

    Can I adjust the sensitivity of the iphone touch screen?  Does not recognize the end call button through my case.

    You're welcome. They replaced my son't twice. Once for the End button issue, once for a problem with the sound. The mic when on the phone sounded terrible, you remove the case and it sounded fine. but the case back on and it was terrible again. Both time replaced at no cost.

  • HT4623 my iphone touch screen is locked i cant open the iphone, i need to open please provide me the solution

    my iphone touch screen is locked, i cant open/access the phone, i need to open to read message, check mails and dial, also i want to down load the pic in the phone. 

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • I have an issue with my iphone touch screen not responding, apple replaced phone and still having same issue. They say its software, what can I do I need my phone to work

    Touch screen on Iphone slowly, over a few days stopped responding. Went to Genius Bar and was given a new 3GS because they didn't know how to fix the issue. Cool. Went home synced with Macbook Pro (new-12/2010), two days later same issue. This time when I went to Genius Bar they restored the phone to factory settings and instructed me to load as a new phone in Itunes instead of restoring information of the previous phone, which is an option good for when your replacing phone not fixing one Anywho, did everything they told me to do. SAME ISSUE A FEW DAYS LATER. This time I was told the software issue is with my Macbook and I thought this made sense, so I took it in along with the phone. That was yesterday. Phone working intermittently since leaving Apple. I was given instructions that if their "daily" fix didn't work to erase hard-drive and reinstall software that came with the macbook and start fresh. This would definately fix the issue. Extreme yes, but I need use of my phone, especially since we got rid of the house phone and all use cell phones. So last night I did the required erase of hard-drive and re-loaded all software that came with it and Microsoft Office for Mac. Plugged in the phone to set up in itunes and thought that was it. My phone is still not working. Can't answer when I try, can't make calls, etc. What the heck do I do? I'm starting to feel like a major lamo having to keep going back to Genius Bar, but I know enough to know these issues should have been resolved with the steps I've taken. I even went as far as to restore through my husbands computer and same thing. Could there be a problem with Itunes? Could the magnetic stripe in my debit card be hurting the device somehow, although that's a long shot since I have had the same or similar case since getting the phone. Frustrated beyond belief. Apple support not open at this hour so I'm trying my luck here.....
    Thanks for any input.

    restore iPhone as new and start again

  • My iPhone touch screen no longer works

    I have a 4s iPhone with the latest iOS 7 update. The touch screen is completely non responsive. I tried to reset the screen but I can't because I need to be able to swipe across to reset the phone and it won't let me.
    What should I do? My phone data hasn't yet been restored since I tried to restore to factory settings. I can't get calls or even open the phone.
    (No water damage or screen damage recently that could be correlated with it. Onset of problems was gradual, before today the screen was touchy but now completely unresponsive)

    I solved my own problem by clicking the home button 3 times.

  • Dead zone on iPhone touch screen?

    My iPhone 5 suddenly has a dead column on the touch screen where it won't respond at all. It started suddenly in the middle of texting. I've had this phone for almost a year and never had a problem. Any advice? I tried turning it off and back on, etc.

    Well it was clearly a dead column in the display...I took it to the Apple store and they installed a new display module while I shopped. Came back 1/2 our later and it was as good as new! And it was under warranty so I paid nothing.

  • C3-01 Touch screen malfunction

    I bought c3-01 in march 2011.... I got impressed with its stylish and compact design, touch function also very better compared to many other models of nokia which is very sensitive and cool touch eventhough its resistive type...
    But after one month of usage, the touch gets malfunction.When i touch a place on the screen, it selected the other region, even the touch calibration didnt help... After being repaired with help of nokia care, again only made use of it for 45days and now im facing the same problem
    Cant recognise whether its a software issue/hardware... What is the cause, can you let me know??
    Eventhough i liked the design and feature, frequent repair or approacing care points is not helping nokia to sustain its trademark as it is new model
    What is going on nokia, the most trusted band fails to prove its ability!!!
    Im really worrying now for purchaed it,

    I bought Nokia C3-01 Mobile in march 2011... My IMEI Number is 356268045534750... I have applied 2 times for repair for the same touch problem, now this is third time in 6th month(SEP 2011) i face the same touch problem....
    For both the initial two service requests, i visited the same nokia care centre (Chola technologies-Saligramam-Chennai), they have shipped my mobile to DELHI and i received after 10days everytime...
    This time when i again requested for repair at the same center, they have told me that my mobile is in liquid lock (I cant recognize the liquid lock identity, they showed slight form of dust on keypad inside), and hence they cant take warranty for this service and in-turn they asked me to pay Rs.1800 for servicing this touch problem...
    My question is: I cover one year warranty, at the sixth month i am facing third time this touch issue, even if i service the touch problem by paying exactly 25% of the mobile cost, how will u assure that the problem wont repeat
    Why nokia care centre is not providing greatful service as they intended to discard the warranty to provide pay service
    I spent my time to reach another care centre @Ashok nagar chennai.. They told that they cant service it since they dont have stock material, im really confused of clearing this issue
    Initially they told that they will again send to DELHI for service, but i refused to again wait for 10days, is it my fault to ask for local repair... they are not ready to provide warranty service, by showing cheap reasons they don't understand my problem as it is the third time fault on the same touch issue with the mobile, how can i commit to their service...
    Help me in this

  • Serious Problems with Iphone Touch Screen

    Hi,
    I am facing following issues with my Iphone. Could you please help/guide me how to get them resolved
    1) I think some portion of the Touch Screen has stopped working. For e.g. when i type the message in normal mode then SEND button is disabled even if i try 10 times i am not able to send the message.
    Therefore, as a work around i need to tilt my iphone to widescreen mode and then tap on send...it works....but it is very irritating
    2) Many a times Iphone on its own dials the numbers in the contact list/recent dialled/missed call
    3) If i leave SMS screen open for some time, then it automatically starts typing characters randomly
    4) The same behavior is also there in Ipod i.e. it own its own changes the song
    These are the main problems which i am facing ,,,anyone else facing similar issues?
    I have already tried following things
    1) Restarted the iphone n number of times but to no success
    2) I have also tried reset option
    Please help me how can i get these issues resolved pls.

    Have you tried a restore in iTunes?

  • Right side of iPhone touch screen not responding

    PLEASE HELP!
    New to the forums.. and new to the problem my iPhone 3G is giving me. As of today, the right side of my touch screen isn't responding. The top right side responds sometimes but the bottom right doesn't.
    I've turned my phone on and off, but it hasn't helped. I don't know what to do. I got my iPhone in August 2008. Please - can anyone help?

    You could reset by holding home and the power button until you see the apple logo, do not let go of either until you see the apple logo. This is basically a restart. Or you could restore through itunes. I doubt either will work, but they are worth a try. By going to an apple store or authorized seller they can determine if the phone needs replaced because of a hardware issue.

  • How to best clean your (my) iPhone touch screen?

    Hi all,
    I've had a total of two touch screen mobile phones in my life: a Samsung Jet and my current iPhone 4, and with the former, keeping the screen clean was quite an ordeal, as it acted like a magnet for finger marks, but at least when I wiped it clean with a soft microfiber cloth and a soft detergent, it indeed looked clean. Not so my iPhone, which, as I understand it, has a special hydrophobic coating on the screen. Said screen looks clean enough when I'm done cleaning it, but I see some tiny droplets of cleaning fluid remaining on the screen for several long seconds after I'm done wiping it with the (clean...) microfiber cloth, so I'd like to know if there's a better method for keeping my iPhone relatively clean, aside from exhaling on the glass and wiping the condensation immediately, of course...

    You've got to be sure not to grind any dirt particles into the glass, as these can leave scratches in the coating or even the glass. The glass is scratch resistant, but not scratch proof.
    I've had every iPhone since the original, and have always gently wiped the screens with a damp (not wet) cloth. No solvents or alcohol, just damp from ordinary tap water. Then, a light buff with microfiber to finish it off.
    I've never scratched a screen using this cleaning method.
    Mike

  • My iphones touch screen function is not working. I cannot do anything because it is passcode locked and i cant swipe to enter the code...pls help

    my iphone 5 touch screen function is not working. I cannot do anything right now even reset it because i cannot disable the Find my Iphone feature which is needed in resetting your iphone thru itunes. Please help. My phone is already out of warranty and i cannot just rely on techinicians here in our place since it is possible they might switch the original parts to something else...please help me thanks

    Log in to https://icloud.com/find using your Apple ID. Erase and then disconnect your phone from your account.  You can then restore it using iTunes.

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