IPhone 5 turns off when in standby, fully charged. Also turns off and on while in use, especially using FaceTime.

I bought my phone during the summer (US) from Radio Shack. This has occurred more often the past month but has happened randomly before. iPhone stays at a good charge throughout the day, so battery is not the issue.

Hi there,
You may want to take look at the troubelshoooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
-Griff W.

Similar Messages

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    Thanks for the help!
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  • MY IPHONE WAS WORKING NORMALLY SUDDENDLY IT TURNED OF AND DOESNT WORK ANY MORE!WHEN I PLUGED IT TO THE CHARGER GIVES THAT ITS IN THE RECOVERY MODE WHEN I REMOVE THE CHARGER IT TURNED OFF DIRECTLY SO WHAT I SHOULD DO PLZ HELP !

    MY IPHONE WAS WORKING NORMALLY SUDDENDLY IT TURNED OF AND DOESNT WORK ANY MORE!WHEN I PLUGED IT TO THE CHARGER GIVES THAT ITS IN THE RECOVERY MODE WHEN I REMOVE THE CHARGER IT TURNED OFF DIRECTLY SO WHAT I SHOULD DO PLZ HELP !

    Please turn off your caps lock.
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    My iPad just died. The gear symbol came up and then the screen went blank (turned off). It was fully charged so that wan't the issue.

    That is indicating that the device has gone into recovery mode. Press just the Power button until the red Power Off slider appears and slide to turn it off. Then power it back up to see if it has exited Recovery Mode. If it has, then you should be good to go.
    If it has not, then the issue you had that caused the iPad to turn off was one that put your device into Recovery mode requiring that you go through the recovery process (i.e., the reset did not process since the issue required a recovery to resolve). Here is a link that explains what you need to do to get out of Recovery Mode in that case:
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    This article tell you how to restore your device using a backup:
    Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
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    My Mac book pre suddenly got power off meanwhile it was fully charged. I tried to turn on but it's not working. I reconnected charger and the green light showing with blinking. How can I fix it?

    cooldedar wrote:
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    Well the blinking light shows it's charging, however just to make sure.
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  • IPad 4 switches off when i am using it, even when battery is fully charged.  Restore function (holding down both buttons) often does not work.  Cannot power up iPad.  I have updated software, restarted computer, but no success.  Please help

    IPad 4 switches off when i am using it, even when battery is fully charged.  Restore function (holding down both buttons) often does not work.  Cannot power up iPad.  I have updated software, restarted computer, but no success.  I did restore the iPad about 8 times during the past 2 weeks.  Just completed another restore.  iTunes says the the iPad has been restored and will restart automatically and appear in iTunes when it is ready.  That was 30 minutes ago.  iPad still won't start.  I am looking down the barrel of yet another fruitless restore.  What a crap product.

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    Should i leave charge plug when it is fully charged? I read that my macbook pro with retina display (Early-2012) has 1000 charge-cycle. If i do not unplug it when it is fully charged, it won't count plus for charge-cycle. However, is it beneficial?
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    About Batteries in Modern Apple Laptops
    Apple - Batteries - Notebooks
    Extending the Life of Your Laptop Battery
    Apple - Batteries
    MacBook and MacBook Pro- Mac reduces processor speed when battery is removed while operating from an A-C adaptor
    Battery University
    Apple - Batteries - iPod
    Apple - Batteries - iPhone
    Apple - Batteries - iPad
    Apple Portables- Calibrating your computer's battery for best performance
    Mac notebooks- Determining battery cycle count
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  • Why is my battery dying when it is fully charged

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    Tommy Kim wrote:
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  • Whilst using my laptop it powered off unexpectedly and won't come back on. Ive tried connecting it to the powere adaptor but it's not charging Nd is still off. Battery was fully charged before it went off

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    Try resetting the  SMC http://support.apple.com/kb/ht3964
    Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

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