IPhone 5 unable to connect to WiFi

iPhone 5 unable to connect to WiFi - signal good, iPad connects fine but iPhone comes up with error message "Unable to join the network". I've tried reboot. Any ideas?
Thanks

I called Apple and explained the problem.  After I explained the wifi connection problems, they said it was a hardware issue and sent me to my local Apple store and exchanged mine for a new iPhone.  I backed it up prior to getting the new phone and it was easily restored. 

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    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
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