Iphone 5 update to IOS7.0.2: on/off button doesn't work properly

Since I updated my iphone5 to IOS 7.0.2 the on/off button doesn't work properly. When i try to restart it, it takes pictures from desktop and fails constantly

Hey rcaudillo,
Thanks for the question. I understand you are experiencing issues with your Sleep/Wake button. The following article outlines some troubleshooting steps:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Sleep/Wake button will not lock or unlock iPhone
1. To lock the phone, press the Sleep/Wake button. Note: By default, if you don't touch the screen for a minute, iPhone locks automatically.
2. To unlock iPhone, press the Home button or the Sleep/Wake button, then slide the slider.
3. If either of the above steps don't work, try turning iPhone off and then on again.
4. If the iPhone will not power off, reset it.
5. Try to lock or unlock the phone.
If you continue to have issues, we may need to isolate the issue further to determine if it is hardware related. The best way to do this would be to restore your iPhone as new:
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thanks,
Matt M.

Similar Messages

  • After upgrading to Yosemite my mac doesn't shut off. The off button doesn't work

    After upgrading to Yosemite, my mac doesn't shut off.  The off button no longer works. I want to shut the thing off.

    Jehreth,
    On my Macbook Pro you have to hold the power button down a moment till a little window pops up and asks what you would like to do. Also you can go to:
    (  ) Menu > Shut down ...
    to shutdown your Mac. Or are you saying that these options do not work?
    Hope that helps,
    Weston
    Supporting article,
    OS X Yosemite: Log out, sleep, restart, and shut down

  • HT201263 iPhone not recognized by iTunes and my power button doesn't work

    My iPhone just shut down after a call, battery was around 60%, its power button doesn't work and iTunes doesn't recognize it. I can't put it in DFU mode because that's by pressing home and power simultaneously but I don't have a power button. I can't restores via iTunes because it doesn't recognize it. What am I supposed to do?!!

    Same thing happened to me today...when googling found people having same problem with iphone 4 and said to hold power and home buttons to reboot.  It worked! I was in a panic but its like it never happened...everything is as it was before. Even showed a missed call...

  • Updated to IOS7 and now camera and FaceTime don't work properly

    I updated to IOS7 and now my camera only takes still shots, and no video. it also won't reverse shots. My FaceTime allows us to see the people we're calling, but they can't see us. any suggestions?

    (A) Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.
    (B) Reset all settings
    Settings>General>Reset>Reset all settings
    Note: Data will not be affected but settings will be reset.

  • My iphone 4's home button doesn't work properly..please help!!!

    i have an iphone 4, I have some problems with home button. I can hear the click of button but it respondes only when I hit it hard...please help me

    I just want to let you know this is a software issue.  The 4 and such has been having this issue all over this place since iOS 6 has come out, it's documented all over these forums but Apple does not want to admit it.  Yes if you check the steps on 'recalibrating' that will get your home button working for a bit.  In most cases wiping out everything on the phone brings it to normal working level.  Just saying, had this issue for a while and I've read way to many posts by Apple employees not understanding what is going on.

  • Ever since updating to ios7 my ipad's cellular 4g doesn't work.  i only connect with wi-fi... anyone else experience this?

    Does anyone have a solution to this?  I called AT&T twice and they did whatever they did, but it still can't connect without wi-fi... PLEASE HELP!  I don't want to go see a "Genius" at the Apple store...

    Hi
    I have managed to overcome my mail problem by deleting the two accounts and then re-entering them.  I now have no problems.
    Hope this helps.

  • ON/OFF button is not working properly on my Satellite A660-1H7

    Hi,
    I hope somebody can help me as it is driving me mad. Most of the time when I push down the silver on button nothing happens.
    Sometimes if I push it rapidly it comes on other times Ive got to hold my finger on it for a couple of minutes. To get it on. I seem to think it could be the switch its self . If so does anyone know where I can buy one from?
    Many thanks ,,,,dino

    Such small parts and hardware components you cannot buy so easily. I presume the mechanism under the button must be replaced.
    I have similar problem on my old Portege M800. It starts only if I press power button on certain place (upper right border). Just then can I hear click noise and notebook starts properly. I presume you have similar problem, right?
    Until now I didnt open the notebook because I don't have maintenance manuals and don't want to damage anything.
    Maybe you should contact nearest Toshiba service provider and ask for help. They can order right part and exchange it for you.

  • How do I put my iPhone 5 into recovery mode if my power button doesn't work?

    I would like to downgrade my firmware but my power button does not work and I can't get into DFU mode.

    There is no Apple method to downgrade iOS

  • I upgrade my iPhone 4s to iOS 8 but the mute ringer doesn't work properly

    configure the audio session correctly so that the audio is not silenced by the ringer switch
    because when I'm trying to play inside apps (like YouTube to Facebook) it doesn't have any audio unless I unmute it.. But when I'm playing on some apps the audio is working.. It's really frustrating since I just want it to be silent mode only in ringing but not on apps please fix the bugs. More power!

    configure the audio session correctly so that the audio is not silenced by the ringer switch
    because when I'm trying to play inside apps (like YouTube to Facebook) it doesn't have any audio unless I unmute it.. But when I'm playing on some apps the audio is working.. It's really frustrating since I just want it to be silent mode only in ringing but not on apps please fix the bugs. More power!

  • IPhone 4 is on, screen is black power button doesn't work

    My phone is on because I can hear it recieving calls but the screen is black. I saw that others were able to hold the home and power button at the same time but my power button has not wroked in a long time. Does anyone know what I can do or am I going to have to bring it in? Thanks in advance to any helpful suggestions!

    You're going to need to bring the phone in.

  • Microsoft Outlook doesn't work properly since I updated to Mavericks?!

    Hello.. so yeah ever since I updated to Mavericks, Outlook from Microsoft Office 2011 doesn's work properly. It won't pop up with a window to either reply, forward or write a new e-mail and it gets annoying because I need it for work. So it's totally useless. I don't want to be deleting and installing MO again because my friend did it for me and I don't know all the registration details to prove it's legit or something and I don't want stuff deleted. Sooo.... can anyone help? I don't know how to get it to work, so frustrating!

    What Apple wants from his customers?
    1) I've paid my iPhone 4S 900 euros;
    2) I'm used to buy music and apps from iTunes store;
    3) my iCloud space costs 32 euros per year
    and, like me, millions of customers around the world!
    and Apple does not allow me (and many others) to use the internet traffic for which I (we) pay my (our) provider, that's not among those that directly sell iPhone??? Is this your idea of a really unblocked device as you falsely declsre from the pages of Apple online store ?!? Shame on you!
    If I had know that the 7.1 led to this I'd never updated my iPhone. No one (Apple and the sites that live because of her) told about this issue in their enthusiastic comments on the new, updated version, of iOS. Shame on you!
    This would claim a class action against such a behaviour!
    I'm disgusted
    thank you
    Giacomo - ITALY

  • My wifi switch on and off button isn't working. how do i fix that ?

    After i upgraded to ios 6 , the switch on and off button doesn't work. It is staying at Off. i want do know how to fix that.

    no answers yet, we are many in this situation...

  • The on off button no longer works on my iPhone 4s. If I update my iOS will my phone turn itself off as part of the process? If it does I won't be able to turn it back on so I need to know but can't remember from last time!!!

    Will my iPhone 4s turn off as part of the process of updating my iOS? The on/off button on my iphone doesn't work so I can't allow my phone to run out of battery or turn off because I will not be able to turn it back on.

    Ok here is a nuance
    Try it - when your phone locks
    Insert the charging cord which is connected to a power source on the other end  - wait about a minute - and then take it out
    The screen will "wake up"
    That is always your way out
    I use assistive touch as well to lessen the wear and tear on my home button
    Sleep mode is what your phone does when you are asleep
    (906)

  • After updating my iPhone 4 to iOS7, the controls on the headset are not working anymore. However, the controls are working on my friend's iPhone 5. Is this a common issue?

    After updating my iPhone 4 to iOS7, the controls on the headset are not working anymore. However, the controls are working on my friend's iPhone 5. Is this a common issue?

    ofel wrote:
    After updating my iPhone 4 to iOS7, the controls on the headset are not working ..
    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...

  • I have updated my iPhone to iOS7.1.1 and now my wifi arent working properly. It is always disconnected on wifi. Any advice please

    I have updated my iPhone to iOS7.1.1 and now my wifi arent working properly. It is always disconnected on wifi. Any advice please

    Hi there heyapril,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    -Griff W. 

Maybe you are looking for