Iphone 5 volume suddenly stops working?

Hi Guys,
I've been using my new iphone 5 for around a week now and suddenly just out the blue the sound has dissappeared!! No music, no ringtone and no message or email tone. No sound at all!!! I tried a factory settings restore through itunes but to no avail. Anyone had the same issues at all? I would appreciate some feedback. Maybe someone has a solution? The last thing i want to do is send my phone to apple after a weeks use! Thanks in advance.

If it is under warranty and Apple finds it is defective then they will either repair it or replace it with a certified refurbished phone.

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