Iphone 5 will not back up because session could not be started.  Need help

I have an iphone 5 and whenever I try to back up my phone it says itunes could not back up the iphone because a session could not be started with the iPhone.   I'm not sure what to do.

Here's the troubleshooter:
iOS: Troubleshooting backup issues in iTunes

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    When synching by 4th gen ipod touch it skips the first step - backup-, does steps 2 through 5, then I get a message the ipod could not be backed up because a session could not be started with the ipod. How do I fix this? Do I have to restore my ipod? Will all my apps be erased?

    You have to have an internet connection, either wireless or through a computer with iTunes.  When you choose Software Update you can only update to the latest version for your iPod Touch, iOS 6.1.6

  • Can't back up because session could not be started

    I'm having trouble with my ipad which won't back up and won't update to the new version of the software.
    I've made sure my OSX is up to date and have the latest iTunes. I've also tried it on my iMac, the ususal computer and my wife's MacBook but I get exactly the same response. Any ideas out there?
    Thanks
    David

    I have similar problem when trying to sync my iPad.
    I managed to start the sync process but after towards the end of the sync process, it popped up the "session could not be started" message.
    At first I ignored this issue as it appeared that nothing has gone 'wrong'.
    However, the same thing happen again each time I tried to backup/sync the iPad.
    My solution is deleting the device's backup from iTunes Preferences. Restart the iPad and resync.
    This happened about a couple of times previously and the solution described above seemed to correct the problem.
    I am using the latest iOS 4.3.2 on my iPad (1st gen).

  • "iTunes could not backup iPad because session could not be started w/iPad"

    I was in the process of backing up my iPad this evening and it was, by the bar graph progress indicator, about 95% done but was taking FOREVER to get through that last bit. Then the power went out.
    Now when I plug in the iPad and run iTunes, the synch goes ultra quick and then I get an error message saying: "iTunes could not backup the iPad because a session could not be started with the iPad".
    Per one suggestion I found in some user discussion groups, I went into the iTunes preferences and deleted the backups it showed for my iPad. I drilled down into the folder where the backups are usually stored and those backups were now gone.
    Unfortunately, that didn't cure the problem.
    Nothing I do seems to work. Anyone care to give me some things to try? This is really frustrating. As it stands I have NO backup and I have some data on the iPad (like in writing apps, journal, etc.) I dare not lose, so I'm hesitant to do anything like a hard reset.
    Message was edited by: mtnmedic

    FIXED IT!
    Before I got to my fix, here are the things I tried, none of which seemed to resolve the issue or improve the situation:
    *Checked cables and connections
    *Restarted iTunes
    *Restarted my PC
    *Checked to make sure PC date/time/time zone were all accurate
    *Checked to make sure my security software (MS Security Essentials and Windows FIrewall) were up-to-date and no conflicts
    *Made sure I had proper permission for the iPad backup folders. To ensure that, I selected the folders and clicked on "Take Ownership" in the context menu.
    *I made sure that my user account is an Administrator account on this PC
    *I logged out of my primary user account and logged in as the Computer Administrator (basically, a different user acccount that is an Administrator) and tried to do the backup to iTunes from there.
    Failing with all of those things, many of which are suggested from the Apple knowledge base, I was just about to backup my iPad onto another machine, then transfer the backup to this PC and restore the iPad from here using that file, maybe even removing and re-installing iTunes, etc. Everything so far short of wiping the iPad and starting over from scratch, which I feared might end up happening.
    Then, a lightbulb went off in my head. Why not do a reset on the iPad itself? Not the usual soft reset but the kind of reset that restores function to an iDevice when it isn't responding: press and hold both the Power and Home buttons at the same time and hold them until the device restarts, ignoring the "slide to turn off" prompt. After it finished booting up, I connected it with my PC, which brought up iTunes automatically, then...lo and behold, instead of seeing the rapid synch then error, it went right into backup. Took about fifteen minutes but it finished the backup without a hitch and synched the iPad.
    So there you have it: one more thing to try. Maybe the FIRST thing you should try? It was so simple! I wish I'd figured that out BEFORE I did all that other stuff I mentioned above!
    I'd like to read comments from anyone who has also experienced this problem and has tried my "fix" suggestion.

  • I keep getting an error message that reads: Not enough storage This iphone cannot be backed up because there is not enough icloud storage available. What does this mean? How do I fix it?

    I keep getting an error message that reads: Not enough storage This iphone cannot be backed up because there is not enough icloud storage available. What does this mean? How do I fix it?

    Try doing a hard reset:
    Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.
    After that: go to Settings - iCloud - Storage and backup - turn off the iCloud backup
    and backup with iTunes from now on
    More info on backing up: http://support.apple.com/kb/ht1766
    Or, if you prefer to keep backing up with iCloud, check out this article, it will help you understand how to manage the iCloud storage:
    http://support.apple.com/kb/ht4847

  • TS3992 I have been getting this message: "This iPhone cannot be backed up because there is not enough iCloud storage available." However, the phone says that I still have 1.1 GB of available storage. Any suggestions?

    I have been getting this message: "This iPhone cannot be backed up because there is not enough iCloud storage available." However, the phone says that I still have 1.1 GB of available storage. Any suggestions?

    Try doing a hard reset:
    Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.
    After that: go to Settings - iCloud - Storage and backup - turn off the iCloud backup
    and backup with iTunes from now on
    More info on backing up: http://support.apple.com/kb/ht1766
    Or, if you prefer to keep backing up with iCloud, check out this article, it will help you understand how to manage the iCloud storage:
    http://support.apple.com/kb/ht4847

  • TS3992 "This iPhone cannot be backed up because there is not enough iCloud storage available" message

    I do get the "This iPhone cannot be backed up because there is not enough iCloud storage available" message since a couple of days. I do have 3 backups for iOS devices totaling 3 GB + Mail w/ 2 GB - now what? I vaguely remember having reserved part of the 50 GB for backups under the old .me account - could that still be in place? Thx for any help

    Welcome to the Apple Support Communities
    You have to delete things from your iCloud account. Go to Settings > iCloud > Storage and Backup > Manage Storage, select the app from what you want to delete data, and delete the things you want. Another possibility you have is to purchase more storage.
    As you are referring to "the old .me account", it looks like you had that storage with an older Apple ID, so you can't use this storage with the new Apple ID you are using with iCloud

  • HT204022 This iphone cannot be backed up because there is not enough iCloud storage available.  Can you help up delete some of our pictures that are backed up so that we can continue to back up the phone?

    This iphone cannot be backed up because there is not enough iCloud storage.  Can you help me take the pictures off the icloud since I backed them up on my pc and would like to continue to use the storage in icloud to back up with.

    you are correct. We are not understanding each other. I am attempting to provide a model for good habits for the OP. You have provided only a short term brief intervention which leaves a gaping hole for data to get lost in.
    At no point did I say that merely backing up the device without saving the camera roll pictures would delete them.  Please stop inferring what you think I mean, you are confusing the issue. I said that doing so was SETTING UP the OP for data loss. This behavior encourages the OP to simply shut off their backup for their pictures. At no point did you instruct the OP to delete the old pictures from the device. The set up part is this... if they simply turn off the camera roll backup, and aren't implementing some form of management for the pictures on the device, then the pictures are only being actually saved, in a "permanent" manner when the OP backs up to itunes. That's all fine and good, but this also presumes that the OP will always do so on a regular basis, will never forget to do so even when there are a ton of new, very important pics to worry about.
    My suggestion allows the OP to continue to use the automatic backup feature the way it was intended...automatically...for the information that has not yet been saved to the user's computer. The whole point here is that the OP can keep their pics AND still benefit from automatic backups without disabling the cameral roll from being backed up into the icloud.
    Should this poster have walked into my fruit themed store, I would recommend that the OP do the following:
    1. back up the pics to the computer (done)
    2. REMOVE THE BACKED UP PICS FROM THE PHONE
    3. Learn about and utilize PHOTOSTREAM (including its limitations like no videos, only 1000 pics and only for 30 days) to make backing up and saving the photos from the phone easy and simple
    4. Explain how backup works and what it backs up
    5. Reassure the OP that even if they haven't backed up to itunes lately or have not bothered to properly save their pictures using another device and PHOTOSTREAM, that their oversight won't be catastrophic in circumstances where failure to do either of these things and being met with tragedy, does not necessarily mean that the OP is SOL. The automatic backup is another line of defense against data loss and can save the OP's precious memories, TEMPORARILY, until they can be transferred to another device for "permanent" storage. Why disable a line of defense?
    I see it all the time. Full icloud, camera roll turned off, device not backed up to itunes nor pics saved for weeks because they were too busy, didn't feel like it or were just plain lazy.  Then, a wedding, birth, Halloween, Naughty time with the hubby, whatever it may be its an event with a LOT of pictures taken. Then, then next day or so, before the manual saves can happen, the device is damaged and needs to be replaced. There's no backup, nothing saved and the user loses ALL of the pics from the special event. IF they had properly managed their pics and only kept stuff on there that they really needed, deleted the rest after saving their pics elsewhere, and thus kept the backup size small enough to use, the backup would happen unattended overnight, and even though catastrophe still happens,  all the pics from the big event are recovered on a new device using the iCloud backup.
    Do you see the difference?  I hope you do, and i hope so does the OP.  I have a great deal of experience here, take advantage of it or not. Accept my help or be stubborn about it, Your choice. I am finished posting into this thread now.  Take care and good luck with your data.

  • Have a 4S and in the lock screen it is coming up with a screen (Not Enough Storage - This iphone cannot be backed up because there is not enough iCloud storage available. You can manage your storage in settings) it then has option close or settings.....bu

    I have a 4S and in the lock screen it is coming up with a screen (Not Enough Storage - This iphone cannot be backed up because there is not enough iCloud storage available. You can manage your storage in settings) it then has option close or settings.....but i am unable to click on either or turn off the phone. I have plugged it into itunes on the computer and manually backed it up but i cannot use my phone as i cant get past this message

    Welcome to the Apple Community.
    You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.

  • TS3992 My iphone 4S is not getting unlocked. Msg is as follows " Not Enough Storage" 'This iphone cannot be backed up because there is not enough icloud storage available. You can manage your storage in settings.' not able to unlock my phone now.

    I just switched on icloud back on my iphone. My iphone 4S is not getting unlocked now. Msg is as follows " Not Enough Storage" 'This iphone cannot be backed up because there is not enough icloud storage available. You can manage your storage in settings.' not able to unlock my phone now.

    Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.

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