IPhone 5 will not boot up past startup screen after attempted update to iOS 8. Not recognized by computer.

Like everyone else today, I attempted to make the move to iOS 8, using my Mac's iTunes. All was running smoothly, the progress bar was nearing the end when I received the error that "the iPhone software update server could not be contacted." With a now useless phone, I restarted it, hoping for the best as I could do nothing. I am now stuck with a phone which will turn on to the white startup screen and black Apple Logo, then instantly shut down, leaving me to repeat the process. If I hold down the home button, I can enter what seems to be "Recovery Mode," with a red iTunes Logo, as opposed to the usual blue. From here, all internet sources I have found suggest that I should restore the phone, but that's really where I hit the problem. When I plug the phone in, when in Recovery Mode, I simply receive the "iPhone software update server could not be contacted" error again, leaving the phone not recognized by iTunes. In non-recovery mode, the phone appears to simply turn off so fast that iTunes has no time to find it.
Any one with similar problems or solutions?

This what happened to my iPhone 5 after I updated to iOS 8.0;
The update process was done smootly without problems thru
Over the Air.
Now when I cold start/boot my iPhone 5, my apple logo appears as it was
in iOS 7, but after 30 seconds or so, my Apple Logo dissappears the
screen goes black for 5-6 seconds, but then viola! I am at the Log-On
screen... Then I start using my iPhone.
Just like Chris above, I have done 10 reboots, (complete shut down and
restart), its always the same...
Other than this, my iPhone works just fine. I will not re-install the iOS.
From my past experience, re-installing the iOS does not change
these minor differences...

Similar Messages

My iPhone 5 is stuck on the temperature screen after I updated to IOS 8. What do I do!?

I updated my iPhone 5 to the new IOS 8. It is stuck on the temperature screen. I have reset and done and hard reset. I have no idea what to do at this point? Can my phone be saved?

Hi geoffreyfromeastanollee,
Welcome to the Apple Support Communities!
You have already done some great troubleshooting on your own. The next step I would suggest would be restoring the iPhone. Please use the attached article to place the iPhone is a special status mode called recovery mode. Restore from recovery mode and test to see if the issue remains or is resolved.
If you can't update or restore your iPhone, iPad, or iPod touch
Have a great day,
Joe

Photo Booth became black screen after Newpad updated to iOS 7

Photo booth became black screen after Newpad updated to iOS 7

It is not a widespread issue that requires apple to come out with a fix, I have many ipads that were updated and have no issues.
I would suggest you back-up and restore your device, that can repair many issues if the original update was corrupted.

Satellite L500 - System hanging on startup screen after Windows update

Hi,
I'm hoping someone can help. My Satellite L500 is hanging on the blue startup screen after it restarted after a windows update, the mouse arrow is moving, and there seems to be some hard drive activity with some flickering in the system indicator lights. Other than that, nothing? Any ideas?
Thanks,
Denise

It was stuck on the Windows 7 welcome screen, all I had to do was hold the power button down for longer and restart it properly. I was just concerned as they always say not to turn the computer off during an update.
*All good now* thanks anyway :)

New member ? t-23 system will not boot up past ibm screen

hello all, i just got a t23 2648 gu2 at a yard sale for ten dollars, all i got was the comp. and powercord. when i turn it own it goes to the ibm screen with the options in the bottom f1 and f12 then the comp goes to a black screen with a line blinking. i do not know much about comp. so please help. and i will need very detail instructions. dont know where to begin.

Welcome to the forum!
Your ThinkPad is missing the operating system, or the hard drive.
Check this for instructions on how to remove the hard drive (and determine it's there in the first place):
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-4UYM3F
Good luck and keep us posted.
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

HT201210 my iphone 5s showing blue color on screen after i update iOS7 and still not opening?how to fix it please let me know

please help me to fix my iphone 5s?after i update ios7 screen showing blue color and not opening.
help me please

You should try to do a factory reset and see if that helps. It's really the last resort but it often fixes problems.

HT1688 My husband's iphone can't connect to the App store after he updated to ios.7. He updated it yesterday and he has had problems since. He gets a message that the iphone can't connect to the app store and he has internet connection. Please help.

My husband's iphone can't connect to the app store after updated his phone to ios.7. and has internet connection.

Any update will cause problems for a few users. And those users will rush here and post "the sky is falling" stories about their experience. The 99.99% of people who have no problems after an update won't bother to post here; indeed, most of them don't even know ASC exists. FWIW, I had no problems with iOS 7 on my 4S. Your problem is most likely not related to iOS 6, but you should probably update anyway. For addressing the battery issue see this outstanding article: http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain

IPhone 4 Won't connect to car radio after up updating to iOS 7

My iPhone 4 won't connect to my kenwood stereo after updating to iOS 7.

Had the same problem connecteing with USB to my stereo.
it was suggested I do this by user lllaass
<Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.>
And it worked for me.

After software update, will not boot up past blue screen

I just did a software update and after restarting, the computer will not go past the blue screen with the spinning wheel at the bottom. Please help! I've tried everything under troubleshooting in the manual. Any other ideas?

Thanks, I was able to fix my problem. It was a software issue. Luckily I did a pretty good backup...I just forgot to back up 2 of my most used applications: iPhoto and Appleworks. They were on my laptop before I did the erase and install, and now they are gone. I thought they would be on the iBook install discs or the OSx software install disc...but no. They had to come from somewhere and I just cannot find them! I know I didn't pay for them. Any thoughts on where they may be? I am so mentally exhausted from these computer woes...I can't think anymore!!! Please help me!

Previously rock solid MacPro ('08) crashed and now will not boot up past a screen of black, grey and white blocks covered in pink artefacts. Lion recently installed. Can this old warhorse be saved?

Yesterday the trusted and loyal MacPro froze and on reboot kept going straight to a screen which looks like a modern art collaboration between Kasparov, a robot and the ghost of Jackson Pollock. You can see the artwork in the pictures below.
Lion has recently been installed.
Main programmes used are Logic and Final Cut Pro.
I have taken the machine apart and dusted everything down, talked sternly to the ciruit boards, offered bribes to the CPU and even played it Salsa - I figured that this works in breaking the spirits of kidnappers, so it may work with the hard disk.
Nada.
There is a suspicion lingering that the computer was aware of a make or break week of editing coming up and decided to stop working in protest (it is getting on a bit), so I let it rest for a bit before trying another reboot.
Still no luck.
Short of going Basil Fawlty on it, is there anything I can do?
Help!

Time to put it aside to pasture.... the 8800GT has some known issues.
Better to replace it now while you can.
As for your system, w/o another gpu but I'd give 99.999% that you are fine.
For dust I juse a powerful 500W.
http://www.amazon.com/Metro-Vacuum-ED500-500-Watt-Electric/dp/B001J4ZOAW/
Other than the card working its way loose (hard to do) or the 6-pin aux power cable being loose etc.
Someone said that "post Lion" that many Mac Pro owners have not been able to use their OEM DVD with Apple Hardware Test (the test is on a hidden partition).
$249 isn't totally bad investment to keep it running.
Other than FBDIMMs self destructing and being fried @ temps above 72*C and having errors of some sort... which is also solvable.
And while / IF you can, make sure you have made bootable clone of your system and data, and have some kind of current TimeMachine backup.

IPhone 4 in boot loop on activation screen after restore and update.

I recently restored my iPhone because it was playing up but after the restore, it's stuck in a boot loop. The phone boots, comes onto the 'Slide to Activate' screen but if i wait 10 seconds or slide it, it boots again.
Any help would be appriciated.
JFleety17

JFleety17 wrote:
Yes it was jailbroken.
Buzz! Thank you for playing!
Enjoy your iBrick.
Now you know why Apple recommends against making unauthorized modifications to the phone.
You can't get help here.

IPhone 5 stuck on connect to iTunes screen after attempted iOS7 update

Updated iTunes to 11.1 with no problem. Plugged my phone in to update to iOS7 and now its displaying the USB thing with an arrow up to the iTunes symbol yet won't connect to iTunes when I plug it in.... any ideas????

Hey corubathedog,
It sounds like your iPhone was kicked into recovery mode, which I understand can be very frustrating. However, the following article will help to resolve this issue:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M.

HPE 570t fails to boot, stuck on splash screen after bios update drom 7.11 to 7.15

Hey guys,
I have a desktop pc by HP. HP Elite 570T.
After upgrading the bios from 7.11 to 7.15 due to noticeable boot delay although I am using an ssd for system files, I get stuck on boot. I tried reseting bios using the jumper but it's not working and I removed all but one 4gb ddr3 and still the problem persists.
Please help
This question was solved.
View Solution.

Update:
I removed the CMOS battery and re-installed it and everything works fine

My mac pro stuck on startup screen after i update the itunes

please help me on my mac pro, after i update the itunes into a new version, i restart it and then it stucks into gray with the apple logo and some words/ letter about error appear in the screen

Hello jaydenmarcus,
The following article provides some useful information and troubleshooting steps that can help resolve recurring kernel panics.
OS X: About kernel panics
http://support.apple.com/kb/TS3742
Cheers,
Allen

My 2011 IMac will not boot up past the White apple logo screen with the whirly circle

My 2011 IMac will not boot up past the White apple logo screen with the whirly circle. I have tried various commands but to no avail. does anybody have any advice?

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

IPhone 5 will not boot up past startup screen after attempted update to iOS 8. Not recognized by computer.

Similar Messages

Maybe you are looking for