IPhone 5 will not sync or back up to itunes
My iPhone 5 wil not sync or back up to itunes on windows 7 64bit.
I have uninstalled itunes, reinstalled, reset the phone, wiped the phone, taken to apple store (however, they did not look at my PC as they said they will only look at macs), tried all sorts of things and it just will not sync or back up.
I have the latest software for the phone and PC.
When I click back up, the button just greys out for a couple of seconds, then goes back to being clickable again. The sync button is permanently greyed out.
I'm able to back up to iCloud, however am trying to back up to my computer and trying to transfer some music etc.
Any help is much appreciated.
This is a bad situation. Your iPhone is in a state which cannot be backed up, and the Restore will return iPhone to factory specs erasing it. You need to Restore your iPhone to get it working again. If you were experiencing problems before, maybe your iPhone is damaged. If still faulty, and you have Warranty or AppleCare take iPhone to Apple for evaluation. If no coverage and still faulty it may be time for new phone.
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Iphone will not sync to new version of Itunes 7.7
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I have recently updated to iOS 7.1 - which seems to be the start of the problem.
The bar at the bottom of the summary page in itunes when your device is plugged in is only orange symbolizing "other". It does not show audio, pictures, movies etc.This is a bad situation. Your iPhone is in a state which cannot be backed up, and the Restore will return iPhone to factory specs erasing it. You need to Restore your iPhone to get it working again. If you were experiencing problems before, maybe your iPhone is damaged. If still faulty, and you have Warranty or AppleCare take iPhone to Apple for evaluation. If no coverage and still faulty it may be time for new phone.
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My iphone 4 will not sync or back up and it is asking me to restore.
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New iphone will not sync w computer. Says computer not authorized for purchases. I have tried the following. Uninstall and reinstall iTunes. Authorize comp(already authorized). Backed up phone to computer. Please help
Hello Tyeary7,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Have a nice day,
Mario -
My iPhone will not sync to my iTunes
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Hold down the home button (on the front) simultaneously with the button on the top. After 10-15 seconds the Apple log appears again and loads IOS slowly. Once was loaded, my music was back. Annoyingly, it only seems to update from the cloud.
At least my iPhone works now.
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MY IPhone will not let me back up my phone or download the IOS 7 update because it says i do not have enough storage space. But I deleted all of my apps and pictures just to update it and it still wont let me do it. What should I do?
Contact iTunes to re-enable your account at expresslane.apple.com
You can reach them by chat or email. -
my iPhone 4s will not sync a changed playlist from itunes unless i turn off music match. Shouldn't I be able to use a playlist and music match at the same time?
It's not entirely impossible actually as someone has pointed out to me that I can turn on Call Forwarding and that stops any incoming calls. I've just forwarded it to my google voice number and then turned on "do not disturb" in google voice and whenever I get a call it goes straight to my google voice voicemail and my phone does nothing. The only thing now is I still get text messages but I think the phone calls bugged me more because they would make my music turn off for much longer.
Even though this isn't a perfect solution it's something so far so maybe you shouldn't just come out and say there's NOTHING I can do because so far I've found part of a solution. If you don't have anyting productive to say then just don't reply and close the tab. Thanks.
At this point I'm wondering if anyone knows of any Jailbreak tweaks that can enable what I want. Unless of course it's agaisnt the rules of this forum to mention jailbreak stuff... -
My iphone will not sync to itunes. It will connect to the computer but will not show up anywhere in itunes. PLEASE HELP!!
Hey there Kellee,
It sounds like the device drivers for your iPhone are working in Windows, but the phone is not showing in iTunes. You should be able to get that showing again with the steps in this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Start with these three steps, and there are more in the article if you need them.
1. Update iTunes
Check that you have the latest version of iTunes installed on your computer. In iTunes, select "Check for updates" in the Help menu.
2. Check the USB cable
Verify that the 30-pin to USB cable or Lightning Connector to USB cable is free of debris and not damaged. If another cable is available, test with that cable instead.
USB cables that are bundled with third-party products or accessories might support only charging those products (and not transmitting data) or they might work only with the product with which they were sold. Using one of these cables to sync could cause issues. If you are using a third-party case, such as an extended battery pack, try removing the case and connecting the Apple-supplied USB cable directly to your device.
3. Verify that Apple Mobile Device Support is installed
iOS devices require Apple Mobile Device Support, which should be automatically installed with iTunes. To verify whether it is installed, follow the steps appropriate for your Windows operating system below.
Windows XP: Click Start and choose Control Panel. Open the "Add or Remove Programs" control panel and verify that Apple Mobile Device Support is visible in the list of currently installed programs.
Windows Vista and Windows 7: Click Start and choose Control Panel. Click "Uninstall a program" (or if using Windows Vista's Classic View of the Control Panel, click "Programs and Features"). Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
Windows 8: Move the cursor to the upper right corner, click the magnifying glass, type Control Panel,and press Return. Click "Uninstall a program". Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
If Apple Mobile Device Support is not listed, remove iTunes, QuickTime, Apple Software Update, Apple Application Support, and then reinstall iTunes. Follow the steps appropriate for your Windows operating system below:
Reinstall iTunes for Windows XP
Reinstall iTunes for Windows Vista, Windows 7, or Windows 8
If after reinstalling iTunes Apple Mobile Device Support is still not installed, follow steps in Trouble installing iTunes or QuickTime for Windows.
Thank you for using Apple Support Communities.
Regards,
Sterling -
I have recently updated my iTunes to the latest software. Since then my iphone will not sync with itunes, it doesn't show up in my computer any more either. The computer makes the bing sound as I plug in but i am unable to sync, how can I fix this problem?
http://support.apple.com/kb/TS1538
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I had to reset my username and password on my computer because I must have hit a wrong key when changing password. Anyway I made a new admin user on my pc and now my iphone will not sync all the way with my itunes. I flashes a message on the screen saying "you do not have the proper privileges" and stops the sync. All of my contacts are gone and all of my google calander is wiped clean. I just want my Iphone to sync now so that I can add contacts again. What can I do? Thank you for your time.
rfondrickbogdan0,
Tried that but did not work. Thank you for the reply. However, I did find the correct thing to do though so wanted to share.
Since on my computer I had to create a new admin account, I had to go into the shortcut properties of Itunes. Then hit Compatibility Tab. Had to check Run as Admin.
After hitting Change settings for all users it worked just fine. -
HT1386 iphone will not sync with itunes the apple sign just keeps popping up
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I followed the instructions in those 2 articles. Still not able to see the device in ITunes. I reinstalled the latest iTunes and all updates to my iMac (Mac OSX ver 10.6.8). I tried 3 different USB Cables in different USB ports. Rebooting both the Iphone and IMac. Still nothing seems to be working. I searched the discussion boards and I see other people with the same problem but they seem to run into the same problems finding a solution. I dont understand what happened because this was working properly up until 2 days ago. Do you have any more suggestions?
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