IPhone 5 will not sync over wi-fi, "sync will resume when PC is available"
I have been struggling with this issue for the last several days and I have yet to find a fix. I can sync my iPhone 5 (iOS 7.1) with my Windows 7 PC using the USB cable, but I am unable to get wi-fi sync to work. I am running the latest version of iTunes (11.1.5). Shortly after I start iTunes my phone appears for about 10 seconds with a swirly activity wheel, which then freezes and the phone disappears again. If I try to manually initiate a sync from the phone, the "Sync Now" button is greyed-out and it says "Sync will resume when "HOME-PC" is available".
My phone can connect to the wi-fi network and access the internet just fine, and syncs via cable no problem. Home Sharing is on and my phone can access the iTunes library. It appears that iTunes can see my iPhone on the network, but just can't connect to it. It doesn't matter whether the phone is connected to power or not. I did have wi-fi sync working in the past so something must have broken it, I'm just not sure what or when.
I have searched here and elsewhere on the internet and found a lot of people with similar issues, but none of the posted solutions have worked. Steps I have already tried:
Restarted iTunes/PC/iPhone/router in various sequences.
Unchecked/checked "Sync with this phone over wi-fi" setting.
Stopped/restarted Bonjour and AppleMobileDevice services.
Full uninstall/reinstall of iTunes and all Apple software with registry clean.
Reinstalled Bonjour services.
Assigned static IP addresses to iPhone and PC.
Disable/enable IPv6 on my network adapter and router.
Checked Windows firewall settings, disabled Windows firewall.
Checked all of my router settings...I was using DD-WRT firmware, reverted back to factory Netgear firmware.
Backed up the iPhone, erased all settings and content, set up as new iPhone then restored from backup.
Any ideas? Something really simple I missed? Please HELP!
I don't have an answer for you but from my experience iOS WiFi syncing has always been a hit and miss affair (more miss than hit I'm afraid). I have gotten to the stage where I rarely use the WiFi sync. It is just quicker, easier and much less stressful to use the USB cable. I am having the same issues with all the iOS devices in our family which includes various models of iPhone, iPad and an iPod Touch and have been having them since WiFi syncing was introduced (in iOS5 ???). And then I have not even mentioned my favorite iTunes syncing messages: "Waiting for items to copy" and "Waiting for changes to be applied"!
iTunes is always extremely quick and eager to pick up the devices but as soon as I click on sync it shows "Looking for iDevice" and then the device disappears. I have found that initiating the sync from the Settings app on the device prevents this issue.
It does however seem as if it is worse with Windows 7. I did not have so many issues with my previous Windows Vista PC.
Sorry I cannot be of any help.
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Hello Zozo1799,
I understand that your iPhone 4s is not recognized by iTunes. The following article may help to resolve your issue:
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http://support.apple.com/kb/TS1538
Thanks,
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I would recommend re syncing the music to the phone from iTunes by unchecking the sync music checkbox in iTunes, sync, then re check it and sync again.
For reference this is what I mean:
Syncing music
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From: iTunes: Syncing media content to iPod
http://support.apple.com/kb/ht1351
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All the best,
Sterling -
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Obviously something that apple overlooked which will probably right itself in the next release but should get you up and running fingers crossed! -
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I don't have an answer for you but from my experience iOS WiFi syncing has always been a hit and miss affair (more miss than hit I'm afraid). I have gotten to the stage where I rarely use the WiFi sync. It is just quicker, easier and much less stressful to use the USB cable. I am having the same issues with all the iOS devices in our family which includes various models of iPhone, iPad and an iPod Touch and have been having them since WiFi syncing was introduced (in iOS5 ???). And then I have not even mentioned my favorite iTunes syncing messages: "Waiting for items to copy" and "Waiting for changes to be applied"!
iTunes is always extremely quick and eager to pick up the devices but as soon as I click on sync it shows "Looking for iDevice" and then the device disappears. I have found that initiating the sync from the Settings app on the device prevents this issue.
It does however seem as if it is worse with Windows 7. I did not have so many issues with my previous Windows Vista PC.
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Lbo51380 wrote:
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Go here -> http://www.apple.com/itunes/download/ -
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Try the following:
1. Connect the phone to your computer using the USB cable and let it sync.
2. Uncheck "Sync with this iPhone over Wi-Fi"
3. Click Apply
4. Check "Sync with this iPhone over Wi-Fi"
5. Click Apply
6. Quit iTunes
7. Disconnect the phone from the USB cable
8. Make sure your phone is connected to your Wi-Fi network
9. Open iTunes
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When I try to sync my IPhone 4 over iCloud I get the following message "sync will resume when brian - be9045...is available .
This is preventing me from syncing my iPhone when it is plugged into mains supply and iTunes is on my PC.
Can someone help please?Thank you Carolyn, I understand that and do use the same P/w for both the iphone and the computer and the apps were origionally for the iphone anyway, they just used to back on the computer and now they wont and the imac even cancels them off my iphone when I sync. And it says "Itunes" has made an error, try again...with the coes -54 and -50. This means I canot ack up my iphone properly.
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Each time you sync photos from a computer to an iPhone using iTunes, the non-Camera Roll photos on the phone are set to match the current settings/selections on the photos page of iTunes. If you moved your previously synced photos to the new computer and if you select them to be synced to the phone along with any new photos you want synced then they will all go to the phone. If you don't include them in the selection to be synced, they will be deleted from the phone. Note that you can rearrange the old photos into different photos on the computer if desired, sync just some of them if desired, etc. Each time you sync, the phone is set to match the current settings for photos.
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Facts that may be pertinent:
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- Server: m.google.com, Use SSl is on, S/MIME is off (I don't actually know what these are, but maybe they matter?)
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I'm afraid to delete anything and start over, for fear of losing my contacts.
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Thanks in advance for help!Hello Marsden,
Try this...
Go to the isync program on your Mac.
Go to Preferences in the main menu
Hit Reset Sync History
I'm pretty sure this is how I fixed it... so far so good.
Let me know if that works for you! -
Sync between MacBookPro and iPhone 3G does not sync properly. Calendars duplicate events but worse is that only contacts from Address book from letter T onwards sync. Any contacts on iPhone which are not on Mac are lost during sync.
Solutions?No, I never really found an easy solution. I believe it is an issue with some corruption in the iTunes database on the specific device. In my case, both my iPad and iPhone now show duplicate stream songs if viewed through iTunes on my Mac, but they show different songs. A couple years ago I had a similar issue on my iPhone, and Apple support suggested I back up the phone, completely reset it, and then restore it from the backup. It did work, so I imagine it would probably work for my current issues with the iPhone and iPad. But resetting and restoring an iPad or iPhone always makes me a little nervous that something will get lost. When I did reset/restore the iPhone, I do have to say, the restore process was 100% perfect and I did not lose any data at all even though Apple support said I might. If you try to go that route, I would suggest backing the device up both to a computer through iTunes, and to the iCloud so that you have a double backup.
None of this really resolves the issue with how the iTunes databases are becoming corrupted on the apple devices though, so it is very likely to happen again until they fix it. I have been unable to determine if there were any specific actions or conditions which caused the corruption to happen in the first place.
Might be worth another call to Apple support, or dropping in the local Apple store if you have one near by. -
In Windows Vista using outlook 7, iphone 4 does not sync contacts (email & calendar are fine)
In Windows Vista using outlook 7, iphone 4 does not sync contacts (email & calendar are fine) Please Help!
Hello mludwin
Check out the article below to troubleshoot your issue with syncing your Contacts and calendars to your iPhone, using Outlook. It will have some options to reset sync history and disabling any conflicting any Outlook add-ins.
Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
http://support.apple.com/kb/ts2776
Regards,
-Norm G. -
Since I used ios my iphone now would not sync. So the songs from my computer would not transfer to my iphone, I kept getting " download 10.6.3 version " but this app is impossible to download. Please help... Any suggestions.
You don't provide much info on which version of iOS you started with, what iOS you updated to and what version of iTunes is on your computer. Be nice to know also if you are using a Mac or a pc to sync.
But I'll make a guess that you have a Mac and it has an older version of OSX on it. I'll also guess that you updated to iOS 6.1.3 and now find that iTunes on your Mac will not recognize your iPhone.
iOS 6.1.3 requires iTunes 10.7 or later.
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If this is the case for you the only way you can sync with your computer is to upgrade your OSX to at least 10.6.8 and install iTunes 11.
Not all macs can update to OSX 10.6.8.
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