Iphone 5 will not sync with my asus computer.  I have been to the apple store and genius bar can't solve the

I just got an iphone5.  My computer itunes recognizes the iphone when connected, but will not sync.  I have been to the Apple genius bar and they have uninstalled and reinstalled itunes several times and did everything they could think of, but still it would not sync.  I have an ipad2 that syncs with no problem.  So they told me to go get some computer help elsewhere...blamed it on Windows? Thanks!

You can poke around in the settings. There's a lot of stuff defaulted to on that you may not need. Such as notifications. Background app update, background app update. Try turning those off and see if that helps.

Similar Messages

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    I would be concerned as well if my iPhone was not recognized by iTunes.  Thank you for providing all the information with the steps you took in regards to this issue.  I found an article with a few more steps you can take (you can skip the steps you have already taken):
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    http://support.apple.com/kb/TS1538
    Thank you for using Apple Support Communities.
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    Sheila M.

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    I have had exactly the same problem before, I have followed the guide as suggested to the letter and still no joy, each time (3 times now) that I have reinstalled the latest version of iTunes it is recognised and syncs with my iphone but with the next reboot of my computer it is gone again.
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    If you cannot update your computer, you will not be able to sync your phone. The requirements are:
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    Mac OS X v10.5.8 or later
    iTunes 10.1 or later (free download from www.itunes.com/download)
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  • Iphone 4 will not sync with itunes on Windows 7 64 bit

    My iphone 4 will not sync with itunes on Windows 7 64 bit. My computer recognizes the iphone but Itunes does not. Any suggestions?

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  • My iphone 5 will not sync with my macbook pro.  it says my computer is no longer authorized to download purchased items from the iphone

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    Hi
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    Printed right on the box:
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    http://support.apple.com/en-us/ts3581
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    If you can’t use a Bluetooth accessory or car kit - Apple Support
    http://support.apple.com/en-us/HT6473
    Thanks,
    Matt M.

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