Iphone 5 will not turn off + lock button doesn't always work

Has anyone seen this problem my iPhone 5 will not always lock or be able to turn off .
It eventually turns off then after reboot works fine for a while then starts to play up again

Have you tried resetting the iPhone?
To do that - Press and hold the Home button and the Wake / Sleep button at the same time. Keep them both pressed until the Apple logo appears on the screen, it can take over 10 seconds for this to happen.
If that does not work then try restoring the software in the iPhone in iTunes.
If that does not work then take the iPhone to Apple as it may have a hardware fault.

Similar Messages

  • My iPhone 4 will not turn on, lock button has been jammed for months

    Just moments ago I was making a video and my iPhone 4 said it had 20% battery. When I went to check my phone it wasn't responding so I assumed it was dead. It's been on a charger for 20 minutes and no sign of it turning on or the sign of the battery charging. Is there any way I can turn it back on? BTW my lock button has been jammed for over a few months so there is absoultley no way to hard reset it.
    Please help!

    salkhanwa wrote:
    ...BTW my lock button has been jammed for over a few months so there is absoultley no way to hard reset it.
    Looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required...
    Be sure to make an appointment first...

  • My iphone 4 will not turn off... how can I fix this?

    I went to turn off my iphone 4 and it will not turn off... it is just stuck on the circle thing it does when shutting down????  What's wrong with it?

    Try holding down both the top and home buttons a the same time until it restarts- that probably would do it.

  • IPhone 4S will not turn off

    Last week I noticed that my iPhone suddenly started losing battery rather quickly--it would only last about 3 hours on a full charge. In addition, the speakers stopped working--they would not play any music or video content, even though the ringer continues to work. To reset the phone, I tried to turn it off. The spinning wheel that appears while the phone shuts down was very dim but the phone eventually shut off. About two seconds after the phone turned off, the Apple logo appeared and it turned itself back on. No matter how many times I tried to turn it off, it continued to turn itself back on.
    Eventually, I let the phone run the battery all the way down. After remaining at 1% for about 5 minutes, the phone shut itself off. Once I plugged it back in and charged it, the problem continued to occur.
    Thinking that this was a problem with iOS 6, I upgraded to iOS 7, hoping that would fix the problem. After the upgrade, the same problem continued to occur.
    I then tried to restore the phone using a backup stored on my computer. When I did that, the phone completely stopped working. It refused to activate and would not get a carrier signal--no phone, no text messaging, just WiFi.
    At a loss, I then did a factory restore. After completing that, the phone finally got a carrier signal again and, in addition, the speakers began functioning again. The spinning wheel that appears when the phone turns off is full brightness now, but the phone still will not stay off and the battery still drains very quickly. Using System Activity Monitor to examine the phone is unhelpful. When fully charged it says that the phone should have 10 hours of battery life remaining, but within an hour that number has dropped to 6 hours, and within another hour or two, the battery is completely drained. CPU Core usage generally hovers in the mid to high single digits. Mail is set to fetch manually and no applications are running.
    Is there a way to fix this, or is it just Apple's built-in way of requiring an upgrade every 18 months?

    Did you have the battery changed recently?

  • Iphone light will not turn off

    the light on my iphone 4s turned on and will not tirn off. I tried resetting, turning flash on and off in camera mode to no avail.

    Did a restart to factory settings, still on.
    Most likely a hardware issue.  See More Like This for related threads... -->

  • Turning off thumbnail caching doesn't always work

    The standard solution for stopping the creation of thumb nail files doesn't always work. This assumes that since you don't display thumbnails you don't create thumb nails. Not true. If you try to move a JPG created by Windows Media Player as message is
    displayed. This message asks you if you really want to move a system file. The message displays a thumbnail. So instantly a THUMBS.DB file is created. Now the whole purpose of the exercise was to move stuff out of the folder, so that after a bit of fiddling
    you could reorganise & delete the folder. Now you can't delete the folder, unless you mess around and do it later. There is obviously a (non intuitive) work around. But it would be better if Microsoft allowed you to force the delete.

    Hi,
    As far as I know there is no official way to turn off thumbnail caching. The only option in Group Policy is Turn off taskbar thumbnails.
    Local Computer Policy\User Configuration\Administrative Templates\Start Menu and Taskbar\Turn off taskbar thumbnails
    Do you encounter any difficult position that must disable thumbnail caching?
    Roger Lu
    TechNet Community Support

  • IPhone 4 will not turn off

    My iPhone 4 will no longer turn off.  I hold down the button on the top right of the iPhone and get the red slider to turn the iPhone off.  I slide it to the right, but instead of turning off my iPhone reboots (restarts).  I tried restoring the software/firmware and reloading using iTunes, but this did not solve the problem.  Does anyone have any ideas?

    You may have an app running.
    Try force quitting. 
    Force quit an app: Press and hold the On/Off Sleep/Wake button for a few seconds until a red slider appears, then press and hold the Home button until the app quits.  You can also force an app to quit by removing it from the recents list.
    See “Opening and Switching Apps” on page 29. 
    From the iPhone user guide:  http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

  • My iPhone 4 will not turn on (Sleep button broke as well cannot hold Sleep   Home button)

    My iPhone 4 has worke alright since I've had it, I believe it ran out of battery since it was low the last time I checked it. It will now not turn on even when I have charged it for an hour+. The sleep button does not work so I cannot hold the Sleep + Home button for 10 to 15 seconds to turn it back on.
    Please help, thanks.

    Take your iPhone to an Apple Store or Authorized Apple Service Center for an assessment and advice on next steps.

  • My iPhone 4 will not turn off.

    When I pereform the normal shutdown (hold down button on top right and slide red slider) the phone only reboots and restarts.I am also having an issue where iTunes and any other app that requires sound does not display a 'volume bar' and will not play any sound on the phones external speakers. AT&T said it was probably an issue with the new iOS. Any ideas?

    Try restore your iPhone, that may fix the problem.  http://support.apple.com/kb/HT1414

  • Iphone 5 will not turn off

    on/off switch does not work Iphone5. Phone has been in a Otter Box 100% of the time. If out of warrinty you are out of luck. Have to buy a new phone. Why in the world can the chinese not make a better switch? This is so lame!!!!

    How did you try to turn off?  Did you press the on/off switch at the top until the red "slide to power off" showed?

  • My iPhone 5 will not turn off

    I have tried turning it off but I just turns back on.  Please help trying to save power for a trip to Rome. 

    How did you try to turn off?  Did you press the on/off switch at the top until the red "slide to power off" showed?

  • My iPhone 4s will not turn off.

    I am not able to turm off my iPhone 4s.

    Possibly a problem with the power button. May need replacing? my friends had the same issue a while a go had it fixed by Gloopy Iphone repairs. http://www.gloopy.co.uk/

  • The light on the back of my phone will not turn off, even when I turn the phone off. Help?

    The light on the back of my iphone 4s will not turn off. Even when I turn the phone off the light stays on.  Can someone help? I did notice that the camera on the back has a little bit of moisture. (I have 3 small kids).

    You will need to have the hold switch replaced.

  • Will not:  rotate screen, camera will not work, iPad will not turn off, sound on side.

    Ipad will not turn off, sound button does not work, camera does not work,  screen will not rotate.  Have new ios and update.

    Reset all settings
    Settings>General>Reset>Reset All Settings
    Note: Data will not be affected but settings will be reset.

  • HT4623 My IPhone 4 will not turn on. I've tried resetting by holding the lock and home buttons down for 2 minutes but no luck.

    My Iphone 4 will not turn on. I have tried resetting it by holding down the lock and home buttons but no luck. I do not know how to reset it and it is only about 3 months old. Need help.

    You might get more responses if you asked your question in the iPhone section.  This section is devoted to iPad problems.

Maybe you are looking for

  • Initial load of user data from differnet applications

    How can we match the different IDs from different applications when we load first time. Have we to do this manually or is there any functionality to do this automatilliy like CUA. Thanks Gabi

  • Exporting to PNG vs "Save for Web" in Illustrator CC

    I am creating small logos for a website in Illustrator CC (one is 135px x 50px), and the quality of the output has been a bit sketchy: not blurry or pixelated, but the text is messy and uneven while previewing in Acrobat as part of a larger PDF, and

  • Creating a form with WebDB - how should I start ?

    Hi, Since I am a beginner in this area and nobody can help me at the office (but deadline is very close:) I hope somebody can help me at this forum.. So my problem is the followng: I have a table 'Entity' with columns: - ID// Name// Version// PreVers

  • HT201328 how to validate my iphone is unlocked

    Hi, I have backed up my iphone and restored as suggested in the email recieved from AT&T and i want to validate my iphone and i dont have SIM card from any other carried but want to validate my iphone to check weather it is unlocked or not how can i

  • 27'  iMac wont detect Display

    Hey folks, I'm using the 27'' iMac Intel i5 and i have the following issue it wont detect my dell S2009Wb display, I bought the original adapter from apple from the mini display port to dvi. any suggestions? or experiences please help! thanks guys!