IPhone 5 will not update

I am trying to update my iPhone 5 and it will not updatebecause an error accured. Whats my next move?

OK.  iCloud storage has absolutely nothing to do with the storage available on your iPhone.  The fact that the iPhone says you have zero bytes available is a big issue that needs immediate attention.  Don't worry about iCloud storage.
Settings > General > Usage shows what is taking up space on your iPhone.  You should strive to get at least 3GB removed from that.  Your number available is curently zero.  Get it to around 3GB or more.

Similar Messages

  • HT201210 this was not helpful, my iphone will not update or restore and my itunes will no longer reconize it, what should I do?

    this was not helpful, my iphone will not update or restore and my itunes will no longer reconize it, what should I do?

    iOS device not recognized in Windows

  • HT201210 My iPhone will not update or restore from iTunes. It's frozen

    My iPhone will not update or restore from iTunes. It's frozen

    You may be in a recovery mode follow this article http://support.apple.com/kb/HT1808
    If you have a backup you can restore your contents by following this article
    http://support.apple.com/kb/HT1414
    Good Luck!

  • My iPhone will not update from version 4.1

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    You must purchase 10.5.8 from an Apple store, either in person or online. You can also update to 10.6.8 (Snow Leopard) if you have an Intel Mac. The current version is Lion, (10.7), but you must have Snow Leopard installed to upgrade to Lion. You also need an Intel Mac.

  • My iPhone will not update to iOS

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    Did you check your security software settings, to make sure, that iTunes can contact Apple servers?
    iTunes for Windows: Troubleshooting security software issues

  • TS3988 my iphone will not update to the new email and password

    my iphone will not update with the new email and password

    Is your phone signed into an old iCloud ID of yours in Settings>iCloud?

  • Both my mac and my iphone will not update apps

    Both my apple products will not update any apps, when ever I try it says "Payment Method had been declined" I don't know what to do, help!

    If you account is disabled, you would need to contact Apple at 1-800-275-2273 to speak with account security. They will need to verify your information and then they can enable your account. This is the only way to enable a disabled account

  • Both my iPad and iPhone will not update apps

    Both my iPad and iPhone are neither updating installed apps not installing new apps via WiFi (or 3G) but can be synced via my Mac when the new apps/updates are downloaded on the computer. This appears to be a recent problem (past few days): all I get is "waiting" for every app/update needed to be installed. I have tried a number of hardware solutions (restarting, logging out of my iTunes account) to no avail. There does not appear to be any download in my iTunes account that seems to be "hung up". My hypothesis is that it may be an authorization probalem and I can't help but think that it maybe related to last week's corrupt binaries problem.
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    islaslab

    Did you ever get an answer to this?
    Today both my iPad 2 & iPhone will no longer charge or connect to iTunes. It's so weird!

  • Iphone will not update properly with 7.0.3

    I updated my phone and now it is stuck on the rescue email screen.  It will not go any further and I can't access the phone.  It won't let me back out of it either, as it won't accept the do this later option when setting up the inane security questions.  And, of course, I can't get any help from iphone without paying 20.00 for their mistakes.  Is this Apple or Microsoft, and why in the world would I not go to Samsung at this point?

    Do you have a question?
    Just having a tantrum?

  • My iphone will not update from ios 4.2.1 to ios 6

    Hi I got an Iphone 3GS on Vodaphone and got it unlocked so I can use it on Orange. My phone is currently on ios version 4.2.1 however when i plug it into my laptop it says you have the current softwear even though the newest is ios 6. I have updated my itunes but it still dosent work. Please can i have some help BTW. My wife has just got an iphone 5 and we both use the same itunes so it is definitly not itunes. Thank you any help is much appreciated.

    It sounds like you have an iphone 3g, which will only go to 4.2.1

  • IPhone will not update (error code 1) will not restore even in DFU mode (error code 1)

    I bought the iPhone 4S from a friend, and I came to wiping it manually from the handset, no problems found however during the initial steps the iPhone was unable to validate on the apple servers (with the carrier stuck on searching). So, I plugged the phone into my trusty laptop installed Itunes fresh and proceeded to restore. The process gets to the later part of the validation and throws up an Error Code 1.
    I'm aware (from searches across the internet) that error code 1 is typically found in phones with tampered hardware/software e.g. Jailbreak, unlock etc. My friend is not tech savvy and doesnt have a clue about these things so I'm sure the phone is 'as is'.
    So i proceeded to troubleshoot the issue:
    I edited my hosts file to point to the apple validation server (and checked it allowed connections to gs.apple.com within my browser - successful).
    Now as the handset is stuck in recovery mode (with the usb and apple logo) I tried to restore via regular Recovery mode - no sucess (error 1)
    Entered the phone into DFU mode (which, in essence ALL of google preaches is the way to restore regardless of issue) same error occurred.
    So i looked into 3rd party applications that could force it to restore or perhaps allow a functional end product.
    Redsnow (latest edition only provides restore for up to iOS 6.1.somethingorother) that produced a dead end.
    Pangu restore facility (latest edition for iOS 7/some 8 models) hanged at the same place as the apple loader.
    I've tried flushing my DNS cache, and verified the Date/time on my computer and router is correct.
    I refuse to accept the phone is nonfunctional but am rapidly running out of ideas as how to
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    b) update it forcefully and have iOS 8
    c) install a custom rom in the hope some fuctionality exists enough to restore it again.
    Please inform me of any suggestions you might have,
    regards Jack.
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    The USB cable is an unofficial one but has caused no issues in the past on another iphone that ive restored.

    Do you have the latest version of iTunes? Did you check for anti-virus software? One of the sections talks about interference from anti-virus software and firewalls. Also, you should not have to make any changes to your Host file unless your computer has been used to jailbreak a phone. I worry because you were using a number of software applications that are designed for jailbreaking devices. Excerpt from this support document. Get help with iOS update and restore errors - Apple Support
    Check for hardware issues
    Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
    Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Make sure that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.

  • My Iphone will not update from 4.2.1to the latest 4.3.3

    When i go on itunes and check for updates it comes up that 4.2.1 is the lastest update.
    my itunes is fully updated to 10.4. Can anyone help?

    Sounds like you have a 3G iPhone. iOS 4.2.1 is the end of the line for that model. There will most likely be no further iOS updates, given the fact that the iPhone 3G has been discontinued.

  • HT203216 iPhone will not update with new outlook calendar events after sync

    iPhone 4S will no longer update with new outlook calendar events after sync

    another user had the fix:
    FIXED IT! After a painful and time-consuming couple of months.
    I found the solution on another help forum, and in a nutshell it is this:
    I had set up some Outlook appointments with a reminder set at "0" minutes i.e. to remind me at the time of the event.
    On the iPhone there isn't an option for "0" minutes - instead it says 'at the time of the event' (or something similar)
    When the iphone tried to sync the Outlook items it didn't know what to do, and after several minutes of 'deliberating' (which looked like a very long calendar sync in iTunes) it then just aborted the process without syncing anything on Calendar.
    So I went into calendar list view, and changed any appointment with a reminder set to "0" minutes, and bingo, it all started working again.
    Try it! I hope it works for others too.. (repost of solution provided by Silvermum)

  • Iphone will not update 3002 error will not go away

    I was in the middle of upgrading Iphone 4 to IOS 5 when I lost power, upon regaining power attempted to upgrade againn now I can't upgrade. Everytime I try to upgrade or restore, it gives me a 3002 error. I've tried a hard reset, backed up everytime, even tried on a different laptop. I've came to the conclusion it's a problem with the phone, not the software and all but given up on updating it. ANY IDEAS????????????? Not desparate, but would like to update it.
    BIZZY

    Resolve iOS update and restore errors
    If you can't update or restore your iPhone, iPad, or iPod touch

  • HT4623 my iphone will not update or restore

    my iphone wont udate or restore

    did you manage to sort your phone out? my phone wont update or restore?

  • My iPhone will not update to IOS 5

    I am trying to update my iphone to ios 5, but after it backs up and is about to verify with apple, it stops. A notification pops up and says that there was an "internal error" and i don't know what to do. Help!!

    Be patient, many are experiencing it, me included. Give it some time.

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