Iphone 5 won't charge unless I wiggle the cable around to fine a spot where it works. It's not the cable/charger as it works perfectly in other iPhone 5's. I haven't even had it a year so it's still under warranty and the phone is in very good condition

Iphone 5 won't charge unless I wiggle the cable around to fine a spot where it works. It's not the cable/charger as it works perfectly in other iPhone 5's. I haven't even had it a year so it's still under warranty and the phone is in very good condition and has never been abused/dropped etc. I'm taking it into apple tomorrow for an appointment. Has anyone had this problem? if so, what happens? thanks

I had the same problem and took my iPhone 5 into the Apple store. What happened was a little embarrassing. The genius took out a "special tool" (a paper clip) and began digging out an unimaginable amount of lint from the lightning connector port. After that I was able to connect the cord and charge without any issues.
A few days after, I realized that my problems associated with the remote/mic not working on my ear pods might be due to the same issue. (The volume and action buttons on the ear pods sometimes were not responsive) I grabbed a paper clip and began digging. Again, a large wad of lint came out of the headphone port and my ear pods have worked perfectly since.

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I have an iphone 5c, it is still under warranty and it broke the glass. I'm from Brazil but I bought it in the USA! I wonder if there is any cost to replace the glass, and if you have how much to change in any apple store in miami?

I bought a iphone 5c in usa but live in Brazil. It is still under warranty and the glass broke. Here in Brazil nowhere exchange just the glass, because this model is different from what came to Brazil. I am very sad, and I wonder if Apple changes the glass at no charge, or if you have any additional cost?

my friend is going to USA, if I say she can change at any store? so now they are exchanging just the glass for $ 79 U.S. dollars? I would not be possible to speak with some seller to know the right value? would love to know the value before it pays not know whether to send it

I bought iphone 5s from du 11 months back.Its earphones got damage but it is still under warranty and axiom refused to exchange.They say apple accessories has 6 month warranty but everywhere it says apple accessories has 1 year warranty.What to do?

I bought iphone 5s from du 11 months back.Its earphones got damage but it is still under warranty and axiom refused to exchange.They say apple accessories has 6 month warranty but everywhere it says apple accessories has 1 year warranty.What to do?

Austrin,
Information can be found at the link below that can assist with setting up service for your iPhone through Apple.
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&product=iphone
Regards,
Allen

HT6154 button not working on phone. need repair. how do I find out if the phone is still under warranty and how do i schedule an appointment?

Button on my iPhone4 has stopped working after being replaced for the same reason a few months ago. I need to know if the repair is still under warranty and how do I setup a replacement meeting with the Apple store in Frisco, TX as soon as possible.

To check the warranty, enter the serial number here.
https://selfsolve.apple.com/agreementWarrantyDynamic.do
To schedule a Genius Bar reservation, start here.
http://www.apple.com/retail/stonebriar/

My ipod touch is still under warranty but the screen has been cracked for about 1month but the wifi has recently started to play up and wont work will apple cover this and give me a refurbished one whern i go to my appointment at the genius bar??

my ipod touch is still under warranty but the screen cracked about 1 month ago and just yesterday my wifi on my ipod isw playing up and not working very well will apple give me a new one at my genius appointment?

Very likely not. A bvroken screen is not covered by the warranty. It also shows abuse aht voaid the warranty for the entire iPod. Howecver, sometimes the Genius will exchange it at no cost. Otherwise yu will have to pay $99, $149 or $%199 depending upon the capacity,

HT5278 An error occurred upon updating OS 5.1 before & even OS 5.1.1 now. What is wrong? This is still under warranty within the year.

An error occurred upon updating OS 5.1 before & even OS 5.1.1 now. What is wrong? This iPad 2 is still under warranty.

What error occured? Is the iPad working at all or is it bricked? Is the iTunes logo and the USB cable showing on the iPad screen?

HT3743 My cousin jailbroke her iPhone 4 (still under warranty) and realized it was stupid and immediately restored. If she breaks the phone, will Sprint or Apple replace it?

It hasn't been a year since she bought it, so both Sprint and Apple have her phone under warranty, if I'm correct. Yes, she did jailbreak it. But she has restored since then. Will Apple still help her? Or will Apple not even be able to tell? She needs help. Any ideas? Thanks. It's restored- it is not jailbroken anymore.

No. Jailbreaking voids the warranty and any AppleCare agreement entirely.
It is not always possible to return a jailbroken phone to a pristine state.
The phone is now unsupportable by Apple or on these forums.

If I buy an iPad in USA is it still under warranty in the UK?

Does an ipad warranty from USA apply in UK when I return home?

Warranty is not international. If it's a wifi-only iPad then you might be ok but even for wifi iPads you may not get warranty service
Warranty document :
IMPORTANT RESTRICTION FOR iPHONE AND iPAD SERVICE.
Apple may restrict warranty service for iPhone and iPad to the country where Apple or its Authorized Distributors originally sold the device.

Apple have just replaced aMLB $945 aus. as my macbook pro graphics card failed. but 4 weeks later the screen has gone blank .i will take it in as the Mlb is still under warranty. could the MLB be damaged or worn out.?

what do you suppose is wrong with my macbook pro seeing as the apple store have just replaced a MLB at $945aus because of a failed graphic card. the new one they replaced lasted 4 weeks and again a blank screen.

You have a 90 day warranty after your machine has been repaired. Call the Apple Store/AASP and have them take another look at it.
Good luck,
Clinton

Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty

Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty, and if its a hardware issue or software ??

Hello HaithamOkeely,
We've an article that provides the following troubleshooting steps that may help stabilize your iPhone.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Allen

IPhone Charger still under warranty?

I have an iPhone still under warranty and while pulling the cable out of the wall charger a piece of the charger (inside the charger) broke off. I do not believe that I pulled the charger too hard but removing the cable from the charger was always difficult from the moment I got my phone. I know that all accesseries that come with the phone are under warranty, but would my charger still be considered under warranty if a piece actually broke off from the inside of the charger while removing the cable?

Your best option would be to visit and Apple store genius bar and have the iPhone and charger checked by the techs and replaced if faulty. You could also contact Apple customer support for service, http://www.apple.com/contact or click the Support button at the upper left part of this page and follow the links to iPhone service.
The best approach, though would be a visit to the Apple store if you can do that.

Defective iPhone 5/ How do I know if my iphone is still under warranty?

Basically, just a few days ago I started experiencing a problem with my Sleep/Wake button and I noticed that it only works when pressed on the far left side. If I were to go to the Apple Store to try and it replaced, how can I tell if my iPhone is still under warranty and if they will replace it before driving all the way over to the Apple Store? (which is about 2 hours away from me.)

So basically I have warranty (can get my iPhone replaced) until this date?

My Mac Book Pro was really slow at everything and would kick me out of my photos every time i got on them. now it won't even allow me to log on. i put my password in and the screen will flash white and go back to the login page. HELP please...

My Mac Book Pro was really slow at everything and would kick me out of my photos every time i got on them. now it won't even allow me to log on. i put my password in and the screen will flash white and go back to the login page. HELP please...

There is nothing wrong with your Dell, it will work fine with any MacbookPro. I have been using Dell displays for over 12 years with many different Mac models. I have two 21" Ultra Sharp displays working side by side to design a Keynote presentation right now.
The issue your having is with the way Keynote takes control of the video output to both displays, it sends the presentation signal to one and the presenter display to the other, this is set up in;
Keynote preferences > Presenter display.
If you want to show a wesite or another app on either display, use application switcher:
press the the command key on the keyboard, then the tab key; a row of applications will show what applications are running, choose which one you want to show. Use command > tab to return to Keynote.

My iPhone 5 charger stopped working. It's under warranty and I want to send it back. How do I initiate that process? The website keeps sending me in circles. I'm getting an error message when I put in my serial number. Why is this so difficult?

My iPhone 5 charger stopped working. It's under warranty and I want to send it back. How do I initiate that process? The website keeps sending me in circles. I'm getting an error message when I put in my serial number. Why is this so difficult?

If posible you will find visiting a store by far the simplest way of getting a solution
Which Country
are you in ?
Have you checked the lightning socket on iPhone doesn't have lint or fluff in it
solves majority of such issues

After updating my iPhone 5 to iOS 8.1 it will not connect to the wifi network at work even though it recognizes it. It however still automatically connects to the network at home. I have restared the phone and toggled the router, still no connection

After updating my iPhone 5 to iOS 8.1 it will not connect to the wifi network at work even though it recognizes it. It however still automatically connects to the network at home (this is the network I used to update the phone). My iPad however does not seem to have any problem connecting. I have restared the phone, toggled the router, re-entered the network password but there's still no connection.

When your device is trying to connect to the work Wi-Fi network, go to Settings > Wi-Fi > then tap on the name of the Netowrk that she is having trouble with. Then tap on forget this network. Let the device attempt to connect again and make absolutely sure she is trying to connect to the work network and not a nearby network, then make absolutely sure the password is entered correctly.

Iphone 5 won't charge unless I wiggle the cable around to fine a spot where it works. It's not the cable/charger as it works perfectly in other iPhone 5's. I haven't even had it a year so it's still under warranty and the phone is in very good condition

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