IPhone 5 won't connect to bt home hub 2

Just got new iPhone 5 can't get it to connect to BT Homehub2 wifi. It connects to other wifi but not at home. O2 network provider or BT can't help me so I will have to return phone to O2. Anyone else had this problem or have a solution

Morning Pixd,
Thanks for using Apple Support Communities.
For troubleshooting on this, take a look at this article:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
For more information on this, take a look at this article:
iOS: Connecting to Wi-Fi
http://support.apple.com/kb/HT5569
Best of luck,
Mario

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IPhone won't connect to my home wifi but iPad and Mac work. Help!?!?

iPhone won't connect to my home wifi but iPad and Mac work. Help!?!?

Unplug it from power, wait 30 seconds, plug it back in. Wait 1 minute. Try to connect.

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Connect to the homehub directly so you can download the utility.
http://support.apple.com/kb/DL1482
Once you have it downloaded.. plug the TC directly into the iMac by ethernet.. No other connections.. no wireless on the imac. Turn it off so the only active network is ethernet.
Press and hold the reset for 10sec. When the TC restarts it should come up on the iMac at default settings..
Start the manual setup on the 5.6 utility.
Go to internet tab.
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"Forget" any connection you have for your homehub on the phone and restart the phone. While it's restarting carry out a factory reset of the homehub by pressing a pin into the recess button on the rear for about 20 seconds. When they both restart, scan for networks on the phone and locate your homehub. Click on it and enter the wireless passkey found on the homehub label.

My iPad won't connect to my home wifi.

I took my ipad out for the day and when I got home it won't connect to my home hub. Says it is in settings but then the status icon just keeps turning round and there is no internet. I have two iPhone 4s' in the house and they are fine. Tried forgetting the network and then re entering the password, tried restarting iPad, tried rebooting iPad, tried turning off and resetting home hub. Nothing is working. Any help please??!!

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
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http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
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http://www.youtube.com/watch?v=XsWS4ha-dn0
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~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
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http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
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http://www.pcmag.com/article2/0,2817,2372811,00.asp
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How to Change Your iPhone’s (iPad’s) DNS Servers
http://www.macinstruct.com/node/558
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
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Iphone won't connect to wifi

My iphone won't connect to my home wifi. It say's connected but when i try and go online it say's unable to connect. I've tried forgetting the network, turning wifi off and on. The ip address is ok and my laptop connects ok.
Has anyone got any ideas about how i can fix it?

I am having the same issues as GirlyGirl. Every other day or so my iPhone 3GS won't connect to wifi. Before I was showing the wifi signal as if it were attached but I couldn't surf Safari. Now even though under the wifi settings it shows I'm connected, I don't get the wifi fan showing I'm connected. I've done the following:
Renewed lease
Forgotten network
Reset Network Settings
Reboot my iPhone
Two days ago when I rebooted the router and Reset Network Settings it started working correctly.
I've been working with my internet provider, they tell me my firmware on my 2wire is up to date & the issue is definitely with my iPhone.
Security Settings: WPA-PSK (TKIP) and WPA2-PSK (AES)
My iPhone is attaching to the 169.x IP Address and the Subnet is 255.255.0.0. The router, DNS and Search Domains are blank.
Also to note, I changed the name of my device through the gateway router so I could identify it more easily. As of today it had defaulted back to the old name which is the ip address. Even if I don't change anything it isn't keeping those settings.
Other than restarting my router and taking everything down for 15 minutes each time, what else can I try?

My iPhone 4 won't connect to my home wi fi connects to everywhere else and my husbands phone the home computers ect all connect to the wi fi just not my mobile ! Any suggestions ??thanks

My iPhone 4 won't connect to my home wi fi connects to everywhere else and my husbands phone the home computers ect all connect to the wi fi just not my mobile ! Any suggestions ??thanks

I would suggest trying to do what I call a "forced reboot". Hold the home and power buttons down and see if that works. Also try entering in a wifi network: settings->Wifi->Other and enter in all the info and see if that works.

HT5569 My new Iphone will not connect to my home wi-fi, unless I am standing beside the router. Why is this and how do I fix it? I have previously connected it to another hub before trying to connect to my home wi-fi. Would this of had an effect?

My new Iphone will not connect to my home wi-fi, unless I am standing beside the router. Why is this and how do I fix it? I have previously connected it to another hub before trying to connect to my home wi-fi. Would this of had an effect?

If you have connected to other wi-fi successfully, then your wi-fi should be working. Try power cycling the router. Disconnect it from power for about 30 seconds and then restart it. After it has come back, try connecting again.

I cant get my macbook (2008 model running 10.6.8) to connect to the home hub 5

to connect to the home hub 5 it connects eventually but is extremely tempermental... does anyone have a fix that doesnt involve messing around with the home hub settings...
for further notes, my dads macbook (same model but running 10.7) connects and works fine, as does the 2 windows desktop computers and laptops we have, my xbox and play station 3 consoles, my iphone 5c, ipad mini, my mums iphone 5, and my dads and sisters samsung galaxy note phones.... even as i type this i can kind of see the problem being with my macbook rather than anything else.... but if someone could give a solution that would be great =]

Howdy there SwipeatronSparks,
If your MacBook Pro still has issues when connecting to your hub, I would recommend the troubleshooting for the symptoms you are seeing in the following article, named:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
Thank you for using Apple Support Communities.
Regards,
Sterling

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I have 2 of them that only connected for a day and then reset network settings and they connected again for a day now resetting network settings does not fix it either. My iphone used to work with my home network but after upgrading to the latest OS which is the same versions as the ipods it no longer works either. Acts the same as the ipods. It would seem that the latest tweeks to the OS is the problem with wifi connectivity.

My iPhone won't connect to wi-fi because of personal hotspot

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Has anyone found a solution to the above. I am having the same problems!
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I have AT&T DSL service. When setting up the connection with my AirPort Extreme, have Ethernet with Bridge Mode. I receive message that "another device on the network is using your computers IP address." I didn't have this issue when setting up 2+ years ago. So, I manually changed the IP address, but this caused a message about DNS not being correct, which I ignored, because this at least gave me access to Internet, and I didn't have to "borrow" from one of my neighbors unprotected networks. I have implemented WPA2 security (which I had prior to this also).
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Pull the power plug on the AEBS
Hold in the reset button and while you continue to hold it in, plug the power back in to the AEBS
Release the reset button after 10 seconds.
Open AirPort UTility and set it up again to Create a wireless network.
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I know this works. I have the exact same equipment on my desk now.
Message was edited by: Bob Timmons
Message was edited by: Bob Timmons

HT1695 If I am using my iPhone whilst not connected to my home wifi, will it cost me to use the internet?

If I am using my iPhone whist not connected to my home wifi, will it cost me to connect to the internet?

That depends on the Cellular Plan / package you have for the phone. Some Plans include a certain ammount of data transfer in the cost of the phone package. If you have one of those then you have the specified ammount of data transfer to use the internet. If you go over you get charged extra.
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Your best bet is to talk to your cellular carrier to make sure what type of Cellular package you have.

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Post in the iPhone forum in as much as your settings need adjustment.

IPhone 5 won't connect to bt home hub 2

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