Iphone 5 won't fetch mail when away from wi-fi

My iphone 5 won't fetch mail when I am not on wi-fi.  I can't find the setting to make this happen!  I have my wi-fi always on to save my data, but when I'm away from a wi-fi signal, I need to get my mail.  I try to fetch manually and I get a message: no wi-fi signal.

Try a reset which is similar to a computer restart.
Press and hold the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release.

Similar Messages

  • What settings do I need to use to be able to send and receive e-mails when away from home?

    what settings do I need to use on an iphone4 to be able to send and receive e-mails when away from home?

    Should be the standard Gmail settings, then: smtp.gmail.com
    These settings will be configured automatically for you if you go to Settings > Mail, Contacts, and Calendars > Add Account > Gmail. Then enter your login info.
    http://support.apple.com/kb/HT4810

  • IPhone 3GS won't get mails when using 3G connection.

    Hey guys, I'm new in the forum. I've been searching for a while to find a solution to my problem.
    I have several mail accounts in my iPhone, and they all work perfectly when I'm connected to a wifi network. But when I am using the 3G network, the mail app just keep trying to connect and nothing happens, all I get is the spinning icon and no error message. Everything else works great with the 3G connection (safari, twitter, Facebook,...)
    I have tried everything to fix it but nothing happens. I restarted my iPhone several times, I've deleted all the accounts and then re configured them from the iPhone, and so on.
    Has this ever happened to anyone?
    Thanks,
    Andres

    Start with basic troubleshooting.
    Settings > General > Reset > Reset Network Settings.
    Basic troubleshooting from the User's Guide is reset, restart, restore.
    One of these is likely to help.
    Also, verify that in Settings > General > Network > that Cellular data is turned on.

  • Can't send mail when away from home

    10.5.2
    I can't get my MacBook Pro to send email when I'm away from home but the connection doctor says it is connected to all of the smtp servers in my mail accounts.
    Any help will be greatly appreciated.

    Most, if not all ISPs, block the use of SMTP servers that are outside of their network (or not provided by the ISP being used for your internet connection) on Port 25. Some ISPs allow the use of an authenticated SMTP server only that is outside of their network, but some block all available ports that can be used with an SMTP server that is outside of their network.
    These restrictions are in place as part of an overall effort to prevent spam emanating from the ISP's domain.
    Earthlink has an authenticated SMTP server, as does a .Mac account, so you should be able to send messages with your Earthlink and .Mac accounts when connected to different ISPs. If not and you are using 25 for the SMTP server port for these SMTP servers, try using 587 for the SMTP server port instead for each.
    You can only use the .Mac authenticated SMTP server to send messages with a .Mac account, but it should be possible to use Earthlink's authenticated SMTP server to send messages with any account.
    If the ISP you are using for your internet connection is very restrictive in this regard, there isn't much you can do except for contacting the ISP being used for their requirement when using an SMTP server that is outside of their network, or send via webmail access for the account using a browser.

  • My bt mail is not working on iphone when away from home hub since bt mail changed 18/0714

    Please help my e-mail no longer works on my iPhone 4s when away from BT home hub. I have set up as directed by BT but no luck. Can you help please?

    If you are still having a problem
    review this
    http://www.apple.com/support/iphone/mail/
    and I suggest you delete the new BT mail settings( and the old mail settings ) and then recreate the new BT mail

  • TS3276 When away from my home, I need to utilize iPhone Hotspot (AT&T).  I can access RoadRunner Webmail and download to my iPhone with or without the hotspot.  But, if I wish to use the Iphone Hotspot to download email via the Apple mail program on my la

    When away from my home, I need to utilize iPhone Hotspot (AT&T).  I can access RoadRunner Webmail and download to my iPhone with or without the hotspot.  But, if I wish to use the Iphone Hotspot to download email via the Apple mail program on my laptop, I get an error message indicating: "The sender address [username redacted]@twcny.rr.com was rejected by the server smtp-server.twcny.rr.com" but I am able to access internet sites.  Anyone run into this issue?  Any fixes?  Thankx

    See if anything here helps.
    Can't connect to the iTunes Store - Support - Apple
    Best Fixes for 'Cannot Connect to iTunes Store' Errors | iPad Insight

  • Using Outlook 2007 I want to receive emails on my iPhone 4 only when Outlook is NOT open on my computer, as when away from home or want to quickly check email when computer is not turned on. Either ALL emails come to my iPhone or none at all.

    Using Outlook 2007 I want to receive emails on my iPhone 4 only when Outlook is NOT open on my computer, as when away from home or want to quickly check email when computer is not turned on. Either ALL emails come to my iPhone or none at all. Is the setting I need to change in Outlook or on the iPhone or is it somewhere else?  I used to have this setting but transferring Outlook to a new laptop somehow turned it off.

    No. You really can't do that. Not easily at any rate. You would have to set them both up to use POP3, but even then there is no way to guarantee that the phone won't poll the server prior to your computer doing so, pulling down the message from the server.

  • My iPhone will not send emails when away from my home wifi

    my iphone will not send emails when away from home wifi any advice

    Hey craggee,
    Thanks for the question. This is usually do to a limitation by your ISP/email provider:
    If you are only able to use your email account while connected to your home network, this may be a limitation put in place by your email service provider. For further support, please contact your email service provider directly.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/TS3899
    Thanks,
    Matt M.

  • Version 2.1 won't fetch mail every 15 minutes, even if it is set to fetch!

    Hello,
    Ever since I upgraded to 2.1, my iPod won't fetch mail every 15 minutes while it is off. It only fetch 2 times per day. In version 2.0, it used to fetch new mail even when it was not in use, and the icon would display if I have new mail. Now it only fetches when I open the mail app. My settings are all correct. Has anyone else noticed this?

    Same exact issue. Mail only checks if I manually open the Mail App. Old iPod Touch checked right after power on but new one won't check and show me the "new messages" red circle thing. A fix would be nice because I'm betting this is software, not settings or anything on our end.

  • My iPhone 5 won't use 3G when 4G isn't available. I live in the middle of nowhere, but with my iPhone 4 I could use the Internet on 3G just fine. Now I don't get anything unless I'm on wifi. I have AT

    My iPhone 5 won't use 3G when 4G isn't available. I live in the middle of nowhere, but with my iPhone 4 I could use the Internet on 3G just fine without needing wifi. Now I don't get anything unless I'm on wifi. My phone says '4G' but then says 'could not activate cellular data' or gives me the gray google failed because you dont have internet page. I have AT&T if that matters. I just want to get Internet and my email like I used to be able to. Slow 3G is fine with me, but I need it to work on my iPhone 5. Can anyone help me?

    Oh ok, thank you! So I just got a bum SIM card when I bought this phone or something?

  • TS3899 Why is the number of e-mails higher on my iPhone than in my e-mail when I log into it on my computer?  The difference between the 2 keeps climbing.

    Why is the number of e-mails higher on my iPhone than in my e-mail when I log into it from my computer?  And how do I fix it?  The number keeps climbing on my phone, making the difference between the two greater.

    You're welcome.
    In order to have the account's Sent mailbox synchronized with the server with the Mail.app on your Mac and with the iPhone's Mail application, you must store the account's Sent mailbox on the server with each. The same applies to the account's Drafts and Trash mailboxes.
    With store sent messages on the server deselected for the account preferences with the Mail.app on your Mac, create an "On My Mac" location mailbox. At the Mail.app menu bar go to Mailbox and select New Mailbox. Choose On My Mac for the mailbox location - which will be stored locally on your computer's hard drive and enter a name for the mailbox. You can name this mailbox MobileMe Sent. Select OK to create the mailbox, which will be available under "On My Mac" in the Mail.app mailboxes drawer.
    Select your MobileMe Sent mailbox. Select a sent message in the mailbox and at the menu bar go to Edit and choose Select All. Follow this - at the Mail.app menu bar go to Message and select Move To and then select the new On My Mac location mailbox in the window provided. This will move all messages from the account's locally stored sent mailbox to the newly created On My Mac location mailbox. When this transfer has been completed, re-select store sent messages on the server for the account preferences.
    Now do the same with the newly created On My Mac location mailbox where all sent messages were transferred to. Select a message in the mailbox and at the menu bar go to Edit > Select All. At the menu bar go to Message > Move To and select your MobileMe account's server stored Sent mailbox under Sent in the window provided. This will transfer all messages stored locally on your computer's hard drive from the newly created "On My Mac" location mailbox to the account's server stored Sent mailbox. These messages will no be available when accessing the account with the iPhone's Mail application.

  • MS exchange account on my iPhone and iPad doesn't capture sent mail when sent from iPhone or iPad! Everyting else seems to work fine. Can someone pleasse help?

    MS exchange account on my iPhone and iPad doesn't capture sent mail when sent from iPhone or iPad! Everyting else seems to work fine. Can someone pleasse help?

    iPhone and iPad use a different way of accessing the server.
    I don't know the exact details, but we are using Zarafa instead of Exchange and have the same problem:
    iPhone and the likes can connect to Zarafas z-push interface, which is some identical interface to the native Exchange interface, while the desktop e-mail application tries to interface with the web front end (via http) of the server.
    These are completely different setups and it depends on the actual installation of the server to get this going.
    So, you will most likely need different access parameters for the desktop - and the web mail feature has to be enabled on the Exchange server.
    In my opinion using the web mail interface is just silly. On the other hand, the native protocol has less features comparedto the web front end, so you are somehow stuck with sins of the past.
    Good luck!

  • Why cant i pick up 3g when away from wifi on my iphone 4

    why cant i pick up 3g when away from wifi on my iphone 4

    Lousy 3G coverage from your carrier maybe?  What did they say when you reported the problem to them?

  • HT4979 why can I not send email when away from my home wifi? Am able to receive messages OK, and outgoing mailserver is correct?

    Why am I unable to send email when away from my home wifi ? I am able to receive mail OK, and have double- checked the outgoing server which is correct. This problem is consistent with my Macbook Pro, iPhone, and iPad2.
    Attempts to send messages results in them sitting in the Outbox and never- ending 'sending message' displayed.
    I am able to send using my   me.com  server.
    Home service provider is Cogeco.
    Any help would be appreciated.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try a Reset - iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    Or this - Delete the account in Mail and then set it up again.
     Cheers, Tom

  • Is there any final answer to why emails will not send when away from home IP?  Have san diego road runner.  emails send fine from home, but do not send when using another IP.

    Is there a final answer to why emails do not send from iphones when away from home IP?

    This is a common anti-spam technique for ISPs to prevent mail from being sent from anywhere other than your service location. Ask Road Runner if there are any specific settings you can use to circumvent this.

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