IPhone 5 won't restore - Error (3014)

I upgraded my iPhone 5 to a 6 when they came out last year, and deleted everything off the iPhone 5 of it as instructed on the apple website.
I then gave the phone to my Dad, who has only just started to use it now.
My Dad entered the wrong pass code quite a few times. I have tried to restore the phone and it is not working. I am using my Dad's computer, and am signed in as me and have trusted this computer on my ID. It keeps telling me that it cannot restore and gives error code (3014)
Any help would be gratefully received as this is so annoying!!
Thanks,
Lucinda

Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

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please ignore the comment about coffee. Someone posted a very similar question apart from he spilt coffee on his phone, I didn't.

My iphone 3g won't restore because of an error 1015. Can you help me please

my iphone 3g won't restore because of an error 1015. Can you help me please

Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
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iTunes: Specific update-and-restore error messages and advanced troubleshooting
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Hello, nanipan.
Thank you for visiting Apple Support Communities.
Here is an article that you may find helpful with this issue.
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
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http://support.apple.com/kb/ts3694
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I'm sorry to hear you are having issues with your iPhone. If you are having issues restoring your iPhone and are just seeing the Connect to iTunes screen, you may find the following articles helpful:
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l3az wrote:
... got a message the iphone could not be restored error occurred 29
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
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Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
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Hello all,
Familiar topic for many.... Can't restore iPhone 4 after trying to update to IOS7.02 and keep getting error 3014 whenever it tries to restore firmware halfway through update process.
Have read all of the discussions and done the following:-
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ZNZB*
P.S. Nearest Apple Store is about 3000 miles away, before anyone asks.

Itunes is updating ALSO today
Endless countless millions of people are trying to authenticate AFTER downloading the new IOS.
Download servers and Authentication / Activation servers are slammed right now.
Give it some time.
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So, today has been a disaster for my poor little iPhone. I have been at football camp all day, and my phone has been tucked away in my bag, so no physical damage was done to it whatsoever. At about 3:30, I checked it and it was working fine. At 4, when my camp ended, my phone was dead - with 80%+ battery. It wouldn't display anything, not an Apple logo, not a charge logo, nothing. So, I tried restarting it by pressing the home button and sleep button together for 20 seconds, and it didn't work. I tried doing it for 60 seconds, and it didn't work. So, finally, I get home and plug my phone into my wall charger in hopes of reviving my iPhone, and still no luck. So I've reached my last resort and I plugged it into the computer to restore it. I finally got it to show up, and didn't think there would be any problems. I started getting it restored, and no luck. I got error message 9. I thought it was just unlucky, so I tried again. This time, the process had went a little further, enough to display an Apple logo on my screen, but then I got error message 1600. Ever since then, I've been getting those error messages. I've tried everything. I've rebooted my Mac, changed USB ports, everything. Does anybody know what it might be? I know what both errors mean, and the problems that they are depicting aren't actually happening. Any help would be greatly appreciated.
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Hi Cole,
I did some checking around and this article has some information on your error messages:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Error 9 says:
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
Error 1600 says:
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
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Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
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Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
If all else fails, this article should allow you to fully restore the phone:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
I hope this helps!
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IPhone 5 won't restore - Error (3014)

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