Iphone 5 won't restore from previous backup

I can't get my phone to restore from a previously synced version. I restored my phone thinking I could fix another issue (text messages not deleting) and now I have a phone that won't restore. I run through all the processes to restore and the phone restarts just like iTunes tells me it will do and then it starts all over again. I have tried this at least 10 times with the same results.

I have the same problem. I upgraded iphone 5 to iOS 7.02 and it went into recovery mode so I had to restore to factory settings. After that it gave me the option to set up as new phone or restore from backup. When I chose restore from backup, everything seems to work fine then it restarts and apple logo comes on and bar underneath never loads/advances. It never gives an error message. So at this point my only option seems to be set it up as a new phone. Very frustrating. Did you ever find a fix for this?
Note: I've tried restoring from both itunes and icloud backup.

Similar Messages

HT4859 i have setup an ipad without connecting to computer, i am now connecting for first time to itunes it asks if i want to set up as new ipad or restore from previous backup (my iphone not ipad), i have backed ipad up to icloud when i connect back to i

i have set up my wifes ipad mini wirelesly, i am now connecting for first time to itunes it asks if i want to set up as new ipad or restore from previous backup (my iphone not ipad), i have backed ipad up to icloud when i connect back to itunes will it give me an option to restore from icloud, i dont want to lose the apps and data my wife has already installed through her account... any thoughts

1. set up as new
2. transfer you wife's purchases.
3. Just in case create one computer back up manually.
Enjoy.

Iphone 6 been restoring from icloud backup for 9 days and still not finished?

I got my iPhone 6 on the 19th when it came out. It's an ATT 128 gb model. I started restoring from icloud backup on that Friday (9 days ago). It still is saying it's restoring from backup. Daily it's asking me to delete the data or keep downloading. This phone is for my business, so the info is very important. I am also worried that all the things in the last week have yet to be backed up since then, because I can't back it up till the restore is complete. I also can't do the new software update 8.0.2. I am on a fast WIFI nearly 18+ hours a day and I can surf the net just fine, but why is my restore from 9 days ago still not finished?

Apple:
This needs to get improved. I had the exact same issue migrating my 5 and wife's 5S previously. It's never worked well. We need status bars, and indications of what has been copied, what remains to be copied, and ways to resume it and pause it without hoping it works and getting messages in the morning asking if you want to resume it, making you wonder if anything actually occurred overnight. The message doesn't pop up within 10 minutes of connecting to power and wi-fi so I have no idea how long it actually takes to come up.
It's unacceptable to think any device owner wants to roll the dice and hope they have all their data. We use these devices for our jobs and that data is critical for some of us. It's not all just pictures of the dog! Even though those are critical, too!! It would be different if this wasn't a known issue and the resolution wasn't so easy...get this fixed!!!

Photos mysteriously vanished and iphone won't restore from backup. iOS 6

Ok well hopefully someone has a good answer for this because I know numerous techs that currently work for apple that are going to have some very colorful stories to tell their familes over dinner about an irate customer they were trying to "help" earlier in the day. After updating to iOS 6 I suddenly realized that not only was every App, contact, and song missing but also every picture that I had on my phone. I began to sigh a sigh of relief when I realized that after syncing with itunes the Apps, contacts, and songs were replaced with great haste until I realized that I still had none of my pictures. Mind you alot of the pictures are saved in otehr locations on the computer and some to my email but there are several pictures of my twin baby girls that have been saved over the course of the last 8 months that were only on the camera roll. I looked into the issue a bit and found a solution that looked promising. Restore the iPhone 4s to the backup file that was made by iTunes that was before the pictures were all erased. Followed the manual perfectly only to recieve error messages about how there is not enough space on my hard drive to create a file. Not only is there more than enough space but the message itself is extremely confusing because I am not trying to make a file....I am trying to apply a file that is already on the C Drive to the iPhone through iTunes. I have manually went into my hard drive and located where the file is being kept. Mind you it is all encrypted but after the arduous task of adding up all of the little file's and big file's sizes I have come to the conclusion that this is indeed the backup file seeing as how before all my information got molested I had a little under a gig of space of my phones 13.5 capacity and after adding aaaaaaalllllll the files together in the "backup" folder I came out to a figure of ~12.5. If anyone is willing to or can help then please do because currently teh words irrate and ****** don't begin to illustrate the anger that is boiling within me at the thought of paying a company for a service and being a loyal customer and then having 8 months of memories ripped away because of some glitch or mishap. Thanks (to whoever can help, not to Apple ((Apple can rot and die for all I care)) )

Just had the same problem, did this and it worked.
Delete all of your previous backups, do an new backup from scratch, and then restore from the new backup.

My iPhone 6 Plus won't restore from iCloud Backup

I had backed up my iPhone 5S nightly, including an hour before I got into the apple store to get my 6 Plus. It will not restore from iCloud to the new phone, no matter which of the old backups I choose. Has anyone else experienced this and if so how did you solve it?

Yes, yes & yes, I am on my home wi-fi & have tried on a personal wi-fi hotspot while out, I had enough iCloud space before, but after deleting my last backup I've got loads & my phone stopped automatically backing up, so have been trying using the backup now button.

New iPhone won't restore from my iTouch backup!! Huh? Scooby?

Just bought an iPhone, and trying to restore from my lastest iTouch backup. But the latest iTouch backup doesn't show up as an option. My wife's iTouch backup shows up. Any clues out there? Where's Velma when you need her?

iOS on your touch?
iOS on your iPhone?

IPhone 4S won't restore from PC backup

Hi, my daughter's iPhone 4S had ios7 on it. Backed it up to the PC, all looked good until we came to restore from the back up as it said it could not be found? Phone looking distinctly empty and daughter very unhappy! Please help! Thanks, in advance.

Exactly the same thing has happened to me. I've been banging my head against a brick wall for 5 hours trying to fix it!!

Cannot restore from previous backups

Hi,
I stupidly restored my iphone to original settings earlier.
I am now trying to use one of several backups however, itunes will not let me choose them when i choose to restore from backup...
Please advise what is wrong and how i can save my iphone!
Thanks

Ah, in which case you have no backups to go back to ....
As I briefly mentioned earlier, every new backup event overwrites the previous one. When you mistakenly reset the device, you must have allowed it to do a backup before restoring it and so that backup overwrote your previous backup.
Unless you have any hard disc backups, you may have lost the lot.
Paid Apps can be downloaded again for free though and you should still have your iTunes library to resync as new though.

Problem restoring from previous backup

I tried to upgrade my 3GS to IOS5 but something went wrong part way through. Although I now have IOS 5 the phone has been wiped. I took a backup before I started and have tried to restore to that but it says now that the backup is either corrupt or not compatible with the phone! As part of this process I had to start the upgrade again and it took a later backup which I guess is not worth using at all. I would like to restore from an earlier backup than the two that it is giving me options for. How do I do this?
Also of concern is the well over a thousand photos that I had on my iphone - how do I now retrieve these?

Graig,
Try backing all the way out to the "Welcome" screen and then proceed forward again and see if it see backups now.
Also, if the drive had gone to sleep or spun down before you got to the point of choosing a backup disk, that might explain it. Try backing out to the "Welcome" screen again, switch the external drive OFF wait 10 seconds, and switch it back ON. Now proceed with the install.
Let us know if this helps.
Cheers!

My iPhone 4 wont 'restore from itunes backup' after updating

I just backed up then updated my iPhone 4. When it was finished it said a problem occurred and I had to restore it. When it finished restoring and I went to sync it and restore from the itunes back up, to get alll my old stuff back, but my phone is staying on that set up screen, and keeps saying connect to itunes even know it is connected and has already synced.
and nothing is going on my phone.

The simplest way to exit out of DFU mode is to hold down the Home and sleep/power buttons on the iPhone while connected to iTunes. Then just hit the power button as and this should reboot the device as usual.

HT4623 After updating to IOS 6, my iPhone won't restore from back up.

I updated my iPhone 3GS to the new IOS 6 and i backed it up before i done anything. and it starts to restore from back up but it gets 3/4 way done and the green bar stops moving and the time remaining goes up instead of down. what do i do to restore from my back up?

I Just found it on the apple site, it arrived on a cd a few days later and worked just fine again.
i would recommend backing everything up just in case. Better safe than sorry, trust me. I've lost so much when i didnt back up once when re-installing the system.
IT shoulldnt erase everything, bt it might, so back up just in case
should you loose everything, then i have some tips on moving stuff fromyour iphone/ipod to the computer

My iphone won't restore from a specific date. It keeps saying my phone disconnected. I need the information on it badly.

Help please. I have important text messages on my iphone. I keep trying to restore it from a previous back up. I can get earlier back ups but the one I need most desparately will not reload.

Keep getting expired form

IPhone 5 won't take a charge & won't restore from backup

My iPhone 5 stopped taking a charge. So I updated to 7.whatever & backed it up. It still would take a charge so I went through recovery mode. That seemed to complete (I've done it twice now) However, the phone still won't take a charge and it won't restore from my backup. (Since the initial run through recovery mode it has never accepted the backup. It alway errors out saying the iPhone disconnected. It never disconnected physically and I've tried mutiple cables so which worn on my other iPhone so they are not the problem. If I plug the iPhone in it will cycle between on and off and never accept a charge or allow me to get through the backup process without "disconnecting" Any suggestions?

Hello GreenLantern17,
It sounds like you are unable to charge your phone and it keeps disconnecting when you have it plugged into your computer, even though you have tried mulitple cables. If you have not already, try charging the phone with the wall adapter that came with it. If it works there, into I recommend starting with the following USB port troubleshooting for your computer:
Remove any third-party battery packs or cases from the device and ensure that the USB cable is connected directly to the port on the device.
If your Lightning or 30-pin cable is connected to a keyboard, display or USB hub, try plugging it directly into a USB port on the computer instead.
Close any virtualization apps (such as Parallels or VMWare).
These apps may interfere with your computer's ability to communicate over USB if they aren't properly configured, or up to date. If this resolves the issue, contact the developer of the app to see if an update is available.
Restart your computer.
Restart your iPad, iPhone, or iPod touch.
If you're using an accessory or third-party cable to connect your device, try using an Apple cable with the device instead.
Update to the latest version of iTunes if you have not already.
Disconnect other USB devices from your computer, except for your keyboard and mouse. Then, reconnect your iOS device. If the issue is resolved, reconnect the other USB devices one at a time. Make sure your iOS device is still recognized by the computer after adding back each device.
If one of these steps resolves the issue, but it comes back later, make sure you haven't changed how the device is connected. For example, check to see if you plugged the device into a specific accessory, or used a specific cable that reintroduced the issue.
From: iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254?viewlocale=en_US
Thank you for using Apple Support Communities.
Cheers,
Sterling

I previously had an iTouch, now a new iPhone. Setup as new iPhone, or restore from iTouch backup?

I previously had an iTouch (3rd generation - 32 GB), now I have a new iPhone 4S. During the beginning of the setup process in iTunes, after reegistering the new iPhone with APPLE, when I am asked to set it up as new iPhone, or to restore it from my previous iTouch backup, which do I choose? It isn't clear to me, and I can't find the answer anywhere.
If I choose to set it up as a new iPhone, will I lose all my apps and all my previous settings (and start over)?
My computer is a MacBook laptop.

If you set up it as new, you will lose the settings, but not your apps. You can try to restore from the backup because you will recover your settings and your apps automatically

Replacement iphone - trying to restore from backup, but iOS v 6 running and won't update from recent backup

Replacement iphone - trying to restore from backup, but iOS v 6 running and won't update from recent backup. How do I ensure I get all my photos etc onto new phone?
Thanks

If you're old phone that was repalced was a higher version of iOS, it wont be able to restore. Update your iPhone to the lastest iOS 7.0.4 and try to restore it then.

Iphone 5 won't restore from previous backup

Similar Messages

Maybe you are looking for