IPhone 5 won't show new number after porting

Verizon finished porting in a phone number into my already activated iPhone 5. Now the phone won't show the new number. It still shows my old number and I can't make or receive any calls. I have cycled on and off. I have also wiped the phone twice and gone through the activation process. I have reset network settings as well. Verizon shows all is well on their side. I even tried switching iMessage off and on as instructed on discussion boards but the phone stays on activating......
So far it makes a great looking paper weight. Any suggestions?

ok, I finally got a hold of a technical support rep that knew what she was doing. She performed an "authentication update" on her system and had me dial #2539. Problem Solved.

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Hello macr888,
I would be concerned as well if my iPhone was not recognized by iTunes. Thank you for providing all the information with the steps you took in regards to this issue. I found an article with a few more steps you can take (you can skip the steps you have already taken):
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gck55
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Message was edited by: Chiccaboomberry

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IPhone 5 won't show new number after porting

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