IPhone 5 won't start or charge or turn on and was not dropped recently and the power button has never worked
My iPhone 5 was not dropped recently however I went to use it and the screen was black, I plugged it in and nothing happened. When you call it it goes right to voicemail. The power button on it has never worked it always turns on when plugged in... Any ideas?
Are you certain that the battery has not run out? Have you kept it plugged into a wall outlet for at least 30 minutes to see if it is just needing to be charged?
If it does not come on after being plugged in for 30 minutes or so, then without a functional Power button you cannot reset it, so you are going to have to try to put it into Recovery mode and restore it:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
You may not even be able to do this since you cannot proactively turn it off, but you can try.
Cheers,
GB
Similar Messages
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My Iphone 5 won't charge properly, computer won't recognise the device and also the home button has stopped working completely, it hasn't been dropped or suffered any water damage, anybody else had anything like this? and what are the solutions? thanks
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these. -
My iphone turned off and i can't turn it on. I tried to turn it on with plugging into charger but it doesn't help. the problem is that the power button doesn't work.
Well, that is going to make it difficult, since the first two steps of user troubleshooting require the use of the power button. I suggest you get that fixed.
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My iphone 3g is not charging and the middle button has stoped working please help. My phone has no power now an i need help
For a broken home button you can find your options here http://www.apple.com/support/service/
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My iPhone 5 is disabled and the power button doesn't work. How would I fix it?
My iPhone 5 is disabled and the power button doesn't work. How would I fix it? Please Help
wait it for your iPhone to die then before it turns it plug it into iTunes while holding the home button and it will force it into recovery mode.
will be hard to get the timing right cause u will need to wait for the battery to die and charge up again. Other then that just take it to apple and have them replace the device for a fee. -
I Have a MacBook Pro i7 2011 it stays on for about 4 hours then the screen go's all fuzzy and I have to turn it off by the power button has any body else had this problem thanks mike
My guess would also be a failling connection between your logicboard and your GPU. See 2011 MacBook Pro and Discrete Graphics Card
For most users it starts with some random crashes and freezes like you describe it. And then it just gets worse and worse. There are still no "good" solutions, sadly. This is a hardware problem from the production. -
I have a virgin moble iphone that i found, the power button doesn't work and the phone is saying disabled,what can i do to fix it?
Probably nothing, the phone has a high likelihood of being stolen and if you try to Restore it you will run into Activation Lock. Turn it in to the local authorities.
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Hi! I bought my iPhone from USA and the power button doesn't work. I have warranty. I will come to UK soon. I wanna learn; can i benefit my warranty in UK?
The warranty is not and has never been International. Warranty and support are only valid in the country of origin. The only exception is for devices sold in the EU where the EU is treated as one country for warranty and support purposes.
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I lost my contacts on my 3gs and was not doing anything with the phone.. it was plugged into the wall charging... can anyone help??
cannect it to a computer and let it sync through iTunes. Contacts are a broad problem. You need to state where your contacts are located i.e. do you use yahoo mail? do you sync to iCloud? there are alot of answers for you problem but you need to be a little more detailed
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So just like last time I tried to update my iPhone software...MY PHONE IS FROZEN. Displaying iTunes icon and a USB cable I pressed the Power button and the menu botton together until the apple icon appeared held them down for 10 secs & NOTHING Now what? Do I just wait for the battery to run out?
Hi Careesa,
Your iPhone is in recovery mode-- you need to connect it to your computer and, most likely, iTunes will ask you to restore it. If you recently backed up this shouldn't be too much of a problem. -
i think my iphone 4s has a damaged software because it locks the phone always and powers it off without touching the power button. how can i rectify this problem?? i already tried erasing all the settings and content of the phone. thanks..!
This is a user to user help forum only. You are not addressing Apple here.
My iPhone 4S, iPhone 5, and iPad 2 are running 6.1.3 with no such problem and the same with the overwhelming majority of iOS devices running 6.1.3. -
Have an iphone 5c 8g. The home button has stopped working. Did the same a few months ago and recovered 24hrs later. Can anyone explain this problem. Phone still in warranty. Had steam issue recently but this was after last home button episode and no evidence of damage.
If you are playing in hockey arenas a lot or if you are bringing it into bathroom same time as shower it may not seem like much but overtime the steam can acquire and build up in the phones usb dock flex cable swell as the home button flex cable. Bring again into apple store and should be covered under warranty again. could also be a delay in a 8gb 5c software may just be very lag.
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i already charged it but nothing shows in the screen.. i did the long pressing both home button and sleep/wake button still no result.. please help me..
If it has a temperature warning, you may have over heated it. Keep it inside and at a cooler temperature exposure. Give it some time. Try holding down the home button and the power button at the same time until something happens.
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i have an iphone 3gs........it is not jailbroken........I was updating to iOS 6!! THen a box came up saying ios 6 will install in 5 seconds................ after wards....... it shut down then restarted.............. the apple logo came up and then below it was a bar.......... it had to be full to complete the installation ............ after a few minutes the bar stopped in between and remained stuck!!! then i pressed the home button and the powerr button together........ it turned off!!! then i restarted it ......... the apple logo comes up then goes off!! it happens and is not stoping until i press the power button once!! whenever i m starting it ....... the apple logo is coming up then goes off ... plz help me........... my father will scold me!! plz :'( plzz :'( thank u.......... :'(
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How do you turn on the laptop when it shuts itself down and the power button isn't working
How to I turn the laptop on after it has shut itself off
If you hold the power button down for 15 to 20 seconds and the machine still will not turn on, you should do one of three things:
1. Take it to an Apple Store for an assessment and estimate.
2. Take it to an Authorized Apple Service Center for an assessment and estimate.
3. Consider purchasing a replacement machine.
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