IPhone 5 won't stay on after being charged. It is stuck at the apple logo then turns off after 30 second.
The phone has been fully charged, software OS 8.1.1 lots of storage and fully operational. Any ideas.
I understand what you are trying to say, but the device is not fully operational, or you wouldn't be here. Does the device go to logo, then turn off, then go to logo again? If not, then you need to first try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. If that does not help, then restore from backup. If the restore from backup is not successful, then restore as new, not from a backup. If the restore from new is not successful, then make an appointment at the Genius Bar of the nearest Apple store or Authorized Apple Service provider, depending on your location and have the hardware checked. You might also want to take a look at this link and see if your iPhone 5 qualifies for the battery replacement program. https://www.apple.com/support/iphone5-battery/ Go to that site and enter your serial number. If you have trouble restoring, see this support document. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Similar Messages
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when i turn on my iphone 5s gold,it keeps on showing the apple logo then turns off. i have put it in recovery mode twice. it will work a week or two then back again. please help! thanks you
hi
... i have a similar problem
but just with the sleep botton.
fist use your adapter with other iphone/itouch ... is posible itś the problem
second .. let your phone charging
...normally if we conect our phone ... after some minuts it's put on.
after 2 hours ... trate to use it ... if after it your phone continue same... could be qaa electrical/physic problem
please if you have a guaranty use it.
im sorry but my english is terrible. -
Hey everyone,
This morning i took my phone out of the charger and everything was normal however, once i got in the car i looked at my phone and realized it was turned off. I tried turning it on again as well but all it does is going to the start up screen (The white screen with the apple logo) and then it turns off again as well. I also put it on the charger but it does the same thing but repeatedly. So it just goes to the white screen and off again. At last i resorted to recovering my phone even if it meant losing all my data. Slow internet connection meant it took all night but in the morning i recovered and everything and got to the last step ( It told me its finished but i should leave my phone connected to itunes and it will pop up there) but all that popped up was an error screen. It still broken but now sometimes when i try to turn it on the same white screen with the logo comes on with a bar under it. this bar fills up a little then the screen goes black again. Is there any other way i can try to fix this?
P.S. There are no apple stores in my area so i took it to one of the phone stores here and even they said they couldnt do anything about itTry:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
Iphone 5 froze on the apple logo then turned off and won't turn back on.
Also for the first 15 minutes it was OFF, it was overheating. Kept getting hotter and hotter until it stopped and cooled back down. I have tried turning it back on, restarting it, plugging it into my computer, charging it with an outlet.
I turned it off in the first place because I wasn't receiving any reception. please help. I am traveling indefinitely in Indonesia and can't just go walk into an Apple store.
I have not updated to the latest software because the internet here is too slow to do so.
thanks in advanceHi Hold both buttons down for 50 Seconds Maybe it's a Battery or Hardware fault Make an Appointment at Apple Store. Cheers Brian
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Refurbished iPod touch 3rd gen won't start. Just got it today to replace my broken one. It freezes at the screen with the apple logo, then flashes off and tries to restart again. Help!
I have tried holding the power home button but all that does is turn it off. When I try to start it again it goes into the same loop.
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My iphone 4 is stuck showing the apple logo on and off. Is it possible to fix without restoring?
After the ios 7.1 update my iphone 4 will not turn on. its stuck showing the apple logo off and on. Id really like to fix it with out restoring it because i have not backed up my data on my computer. Can anyone give me some ideas on how to fix it with restoring if possible??
Try a reset, hold the sleep/wake and home buttons together until you see the Apple logo. If you cannot get the device to reboot for you to see your content, you will have to try to restore it via iTunes. See this support document for help with that.http://support.apple.com/kb/ht1808
You may not be able to back it up if you cannot get it to stay on. -
My Iphone 4 Will Display the Apple Logo then switch Off
My Iphone 4 was working perfectly fine eariler. I took it off charge was playing some apps on it perfectly fine. I left it in my pocket for a bit i then went to use it again and the screen was blank. I knew it had 52% of battery left roughly on it so i thought it might of died. Plugged it into the wall and press the switch on button and it switch on the apple logo came on and then it switch off again and then would switch on with the apple logo again but switch off. It's done this repeadly ive tried plugging it into itunes and it still woudlnt come up on the laptop just did the same thing it did when i switched it on. I tried holding the home button and power on button at the same time as some people suggested but it still hasnt worked? Help?
Hi there,
You may find the troubleshooting steps in the article below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W. -
Ipad wont turn on. Stays on the apple logo then flicks off
Hi need help. havent used it in over 2months cause of this problem and it not even 1 year old.
This should help, http://support.apple.com/kb/TS2802
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my iphone 5 on the ios 7.1.2 suddenly wont fully turn on...it gets stuck on the apple logo and stays like that for approximately to 90 secs then goes blank but I can see a bit of lighting behind the dark screen....it goes off by itself and comes on by itself trying to boot but still gets stuck on the apple logo after the dim light shows....when I connect to iTunes my phone can only be recognised only in recovery mode thus if I force it into recovery mode. My main worry is I don't have a back up of any of my data...on icloud I have just less than 2GB of my data which is as a result of incomplete back up...HOW CAN I GET THIS PHONE WORKING AGAIN WITHOUT LOSING MY DATA...if I can only just recover my data I would really appreciate it as I really need almost everything on it back...if I can only get retrieve my data and lose the phone I wouldn't mind at all....Anybody know how to resolve this??Kind Regards
Anyone have any suggestions? or is everyone else just as clueless as me !
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I have a issue with my mac book pro. For some reason it won't stay powered on. I can't get past the apple loading logo. The battery is fully charged so it is not the problem. Can anyone tell me what the problem may be and how can i get it resolved?
The battery is fully charged so it is not the problem.
What happens when you use the MagSafe? -
my iphone 4 regularly gets stuck on the apple logo screen and stays there until it runs out of battery, and even during charging. what can i do? I have restored it, still it gets stuck on apple logo, anyone pls help.
Jai141 wrote:
... and im not sure as i brought the phone of someone else.. i will have to ask them
Good Luck.
Jai141 wrote:
Thanks
You're Welcome. -
my iphone is switched off suddenly n then it wont b started it continously shows the apple logo then again switched off automatically and when i charge it so it was switched on and after a long time then it shows battery low and then its also show 4% battery what would i do im very tensed please help ...
Hello s0ha1b
If all you get is the Apple logo and it powering off, then the next step is to put your iPhone into recovery mode and then use iTunes to restore it. If you have a back up, then you can put that on there to once the restore is complete.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Regards,
-Norm G. -
I resets my iphone without disabling touch ID lock, it restarts, apple logo appears, and it stays like that, it never starts till now, just the apple logo and stays that way, please give a solution???
Hi ahmedsgh,
I'm sorry to hear you are having issues with your iPhone. If it isn't responding or starting up past the Apple logo screen, you may find the troubleshooting steps outlined in the following article helpful, in particular this portion:
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Regards,
- Brenden -
I have reset all my settings and content of my iphone 3GS but for the last 3 hrs I am stuck at the apple logo and after sometimes its getting off and on by itself but what is coming back is the same apple logo and nothing else is happening. pls advice.
Read https://discussions.apple.com/thread/4875757?start=0&tstart
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have you tried holding down the home button and lock button at the same time for 60 sec?
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