Iphone 5 won't sync to iTunes on MacBook Pro.  HELP

Everytime I plug my iPhone 5 into my Mac to try to sync it to iTunes this message shows up, "Do you want to allow this computer to access information on "Emily's iPhone"? If you dont allow access, you will not be able to manage or sync your iPhone with this computer"  and the only options it gives me is "cancle" and "Continue".  After i click continue, it just takes my to my iTunes, I go to file>devices, and i can't choose anything under "devices".  I don't know what else to do, i've connected my phone to my computer when my iPhone is unlocked.  I don't know what else to do.  Please help.
-Thanks
-Emily.

Hi there EmilyK0316,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
-Griff W. 

Similar Messages

  • IPhone won't sync after switching to Macbook Pro. Help!

    I just recently got a Macbook Pro and copied my iTunes Library from my PC desktop. I authorized the Mac and plugged in the iPhone, but when I drag songs over, they appear greyed out with a dotted circle to the right of it. Does anyone know how to bring the songs over? I accidentially deleted all the songs off the iPhone, so now I have nothing!
    Thanks!

    Hi there,
    You may find the article below helpful.
    iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
    http://support.apple.com/kb/PH12113
    -Griff W.

  • Ever since updating to new OS, my iphone won't sync to itunes. When I plug in the phone to the PC, it says I need to update itunes to 10.6.3 or later. I did, but still get the same error message.

    Ever since updating to new OS, my iphone won't sync to itunes. When I plug in the phone to the PC, dialog box says I need to update itunes to 10.6.3 or later. I did that update, but still get the same error message.
    Can anyone offer suggestions?
    Thanks!

    Since it told me to update, I updated to 10.7.
    Then when I plugged in the phone again, it gave the same message that I need to update itunes.

  • HT1386 iPhone won't sync with iTunes. It says iTunes can not add songs to iPhone because no songs in iTunes library can be copied to iPhone. Help!!!! What should I do

    iPhone won't sync with iTunes and It says iTunes can not add songs to iPhone because no songs in iTunes library can be copied to iPhone. Help!!!! What should I do. I tried everything!
    I need to add my music to my iPhone from iTunes but its not working!

    First off try and go into your IPhone manually through My Computer and cut photos or anything you can through the device to be able to free space up so that you can continue to do what you want to do with ITunes. This way you will be able to create a backup or do what you have to do to manage your information, photos and texts on your device a little better.

  • IPhone won't sync with iTunes.  Help?

    iPhone won't sync with iTunes. It just says, "waiting for sync to start." But no matter how long I leave it like that, it never syncs.  Wirelessly or via USB.  I have restarted both my computer and my phone.  I have deleted and reinstalled iTunes. I have installed the latest version of iTunes and the software on my phone is up to date.  Nothing seems to work.
    Is there anything I can do to fix this problem?

    I found this on another thread --
    Keep your iphone connected. Quit iTunes. Reopen iTunes. Sync begins automatically. It worked for me and several others who had already followed the advice.
    So easy.

  • Just replace my HD, restored from backup but now my iPhone won't sync with iTunes over wifi

    Just replace my HD, restored from backup but now my iPhone won't sync with iTunes over wifi

    Is synching over wi-fi viable?  I've never done it, but when I tried something similar back in the old Palm PDA days, it was S-L-O-W, slow as molasses.  I realize that the i-device are far more modern with faster processors, but wondering whether it's even worth exploring doing this.

  • My iPhone won't sync with iTunes cause it says some disk can't be found

    my iPhone won't sync with iTunes cause it says some disk can't be found

    Did you check your secuirty software settings? iTuens needs to contact Apple during the sync process.
    Also try to remove all Apple related software and reinstall iTunes after that. Removing iTunes, QuickTime, and other software components for Windows Vista and 7

  • Iphone won't sync with iTunes 10.6

    After upgrading to iTunes 10.6 my iPhone won't sync, neither with wifi or usb. Thephone won't even show in iTunes, even if I connect it via cable. If I go to the setting on my phone I'm told that the sync will resume as soon as my computer is avalible.
    Anyone know a solution for this problem?

    See either http://support.apple.com/kb/TS1538 (windows) or http://support.apple.com/kb/TS1591 (mac).

  • Help Iphone won't sync after iTunes update

    So I just updated iTunes to the newest version in preparation for the 3.0 software, My OS is 10.5.7 and Itunes is the latest version and now my iphone won't sync, it will back up but when it says phone syncing it just stops and the spinning ball comes up and then will not go away, tried restarting, anyone have any ideas?

    Restart computer. Power off/on iPhone. Re-connect. If that doesn't work....I had a similar problem. I just downloaded iTunes 8.2 direct from apple website and re-installed....solved my problems.

  • HT1386 iPad or iPhone won't sync with iTunes

    My iPad or iPhone will not sync with iTunes. I have googled it and none of those suggestions worked. I don't see the device listed in the sidebar or on the top. It doesn't recogonize the unit when I first plug it in as to what I want to do. I have shut it off and turned it back on but nothing happens. All the software is up to date.
    Can anyone help???

    Have either synced with the computer before?
    NO,
    Authorize the computer for your iTunes Account.
    Turn home sharing on both computer and devices.
    Yes,
    Is iTunes up to date on the computer? Mac or Windows? iPad should be running 7.0.4, not 6.1.4.
    Close iTunes completely, then load iTunes again.

  • HT1296 My Iphone 5, IOS 7.0.4 won't sync calendars to my Macbook Pro IOS 10.9.1. I can sync calendars from the MB to the phone but not from the phone to the Mac. There is no tab for the calendar in Itunes now so I don't know how else to do this.

    I have a Macbook Pro running Mavericks 10.9.1 and an Iphone 5S on IOS 7.0.4 and I can't sync my calendar from the phone to the Macbook.
    It works the other way, Macbook to Iphone.
    There used to be a tab under Itunes that allowed you to select to sync things like calendar, notes etc. but this is no longer there, can anyone help?

    Soundman562 wrote:
    There used to be a tab under Itunes that allowed you to select to sync things like calendar, notes etc. but this is no longer there, can anyone help?
    This was removed in 10.9.  You may have better luck getting assistance in the relevant Mac forum.

  • IPhone won't sync after iTunes Upgrade

    I was prompted to upgrade to iTunes v8.1, which I did over the weekend. When trying to install it I get this error message:
    “The software you are installing for this hardware:
    DVD/CD-ROM drives
    Has not passed Windows Logo testing to verify its compatibility with Windows XP … “
    The install will then carry-on. When go into iTunes I get this error message:
    “The registry settings used by the iTunes drivers for reporting and burning CD and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes.”
    (I had installed other CD burning software, but had deleted it before trying the upgrade). It will let me into iTunes, but when I plug my iphone in, it will charge it, but won’t sync. When I plug the phone in, my laptop does open a box asking me which camera software I want to use.
    I’ve tried re-installing iTunes several times (including deleting ‘Apple Mobile Device’), but it hasn't made a difference. My laptop is Windows XP
    Jedzi

    Wasted hours on this. Solved it in the end & thought the solution might be useful for others. There were 2 problems:
    1. The Gear software drivers were missing / incorrect. Had to re-install them. That didn't work straight away so I then had to edit a registry setting.
    2. The iPhone still was only appearing as an imaging device, not under USB Controllers in Device Manager. I eventually found out that I had to reinstall the drivers. Couldn't find them at first. Finally found them in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
    This all happened when I upgraded to iTunes v8.1.
    Jedzi

  • Reinstalled OS, now iPhone won't sync with iTunes library

    Hi all,
    I recently had to reinstall Tiger on my iMac G5 because Leopard kept crashing it. The iMac is where I have all of my photos and music (I use Leopard on my macbook but I don't have the media on there). When I try to sync my iPhone now, iTunes tells me that this iPhone is registered to a different library and if I want to sync it with this library, I need to erase everything on the iPhone. I do not wish to do this, so I have two questions...
    1. Is it possible to back-up EVERYTHING (notes, web apps, photos not taken with the iphone camera, ringtones, etc) onto my computer so that I CAN do an erase and install?
    2. Is there a way to get the library and the phone to recognize each other as having the same owner as they did before so I can just sync the two and not erase anything?
    Thanks!
    Lisa

    The recently installed os replaced the iphone settings in itunes so when you connect the iphone to the computer now, itunes has no record of it being previously connected.
    So, the only way to sync it to the computer now is to let it erase and re-sync.
    Hope this helps.

  • My iPhone won't sync with itunes on PC

    If I plug my phone in before I open itunes, it says "verifying iphone" and itunes freezes up forcing me to close it.
    If I plug my phone in after I open itunes, itunes recognizes the iphone with playlists in it, but will not sync anything. I bought this less than a week ago, and have re-installed itunes twice.
    Also, my first couple of syncs went perfectly. I already have a few playlists on it, etc. but now it won't sync anything new at all! WHAT THE ****? SOS

    Did you check your secuirty software settings? iTuens needs to contact Apple during the sync process.
    Also try to remove all Apple related software and reinstall iTunes after that. Removing iTunes, QuickTime, and other software components for Windows Vista and 7

  • Iphone won't sync with itunes! (won't turn on either)

    I haven't updated my iphone 4 since I bought it last year.  My phone was plugged into the computer and sync'd into itunes.  I got impatient and reset everything on my phone "erase all contects and settings" while the phone was plugged in.  All of a sudden, my phone went black with the exception of the apple icon. 
    I now have my phone plugged into the computer, but itunes won't even recognize my phone, and my phone won't even turn on now!
    Can someone pls help me!? =(

    You can sync music and video, or you can manually manage music and video. You can do one or the other, not both at the same time.
    Were you syncing music and video, or manually managing music and video with iTunes on the computer you were previously using to transfer iTunes content from?
    If syncing is selecting for your iPhone sync preferences, when changing to manually manage music and video, all iTunes content on the iPhone will be erased first. If manually manage music and video is selected for your iPhone sync preferences, when changing to syncing, all iTunes content on the iPhone will be erased first.
    Regardless which you had selected for your iPhone sync preferences with iTunes on the computer you are no longer using to transfer iTunes content from, you should have received a warning message that all iTunes content on your iPhone will be erased first when trying to transfer iTunes content to your iPhone from another computer.

Maybe you are looking for

  • Cannot delete song from iPod Touch 4

    Just got iPod Touch 4 and it tried synching entiere song catalog from computer.  Cancelled synch, but one song is "stuck" on the Touch - it won't play, and won't give the option to delete it - text is in grey and the song is unselectable.  How do I d

  • CS5 no longer shows up under all documents in vista??

    As of today my photoshop desktop icon diappeared and when I open "all programs" under start Photoshop shows up like this instead of just photoshop: However, in Programs & Features it shows as Adobe Photoshop. Any help to fix this would be greatly app

  • Increase the number of rows in MDXTEST

    Dear colleagues, I use the SAP transaction MDXTEST to test MDX queries generated by WebI reports. The expected result set is significantly larger then 500 rows which causes the following error in MDXTEST: "There are more than 500 possible inputs Mess

  • Webservice help

    Hello VC Guru's - I am new to VC, I started with RFC's and BAPI's and they all work fine.  I wanted to try calling a webservice and am having problems.  I created a RFC and exposed it as a webservice.  I am able to test the webservice from WSADMIN. W

  • EJBContext.lookup() vs InitialContext.lookup() @ EJB3.0

    current design of my application uses a helper class for retrieving the system resources. according the new ejb3.0 specs i can't use dependency injection in helper classes. so, if we wanna stay with the current design, we should continue with the 2.1