Iphone 5 wont connect to Itunes says it requires 64 bit version.

Everything with this Iphone 5 has been dissapointing from the get go and this is about to throw me over the edge,
I tried connecting to my iTunes account and said my phone cant connect due to software and told me what I needed
to install, the 64 bit version on my pc, which isn't a big deal. But I have done what it's told me 3 times now, uninstalling and
reinstalling this so called 64bit version of iTunes and still says it's not supported. Please can someone help me or I
will be returning this tomorrow and joining the Samsung world.

To install iTunes 10.7 you must upgrade the operating system on your computer to 10.6.8 Snow Leopard.  The installer disc which, as indicated above, you have to buy from Apple will take to to 10.6.3.  Then run the free combo updater to take that to 10.6.8  The cost for the disc is modest and is the only way you can upgrade.  Real Ralph Landry1's post carefully and slowly as I am just basically saying the same thing and the post does include the information you need as to cost and actions.  Here it is again:
Kappy 08/2012 post on upgrading to Snow Leopard, then Lion or Mountain Lion -  https://discussions.apple.com/message/19401628 - including how to get Snow Leopard and Lion since Apple removed them from the online store. 

Similar Messages

  • My iphone 5 cannot connect to itunes as it requires 10.7 version which my old mac could not allow

    I dont have a new laptop, currentlt using  my old mac, but I couldnt back to itunes as it rewuiring me to install 10.7 version...i bought my mac 2008. do i need to get a new laptop to install my previous documents to my new iphone 5, my old phone was iphone 4S..need help pls

    To install iTunes 10.7 you must upgrade the operating system on your computer to 10.6.8 Snow Leopard.  The installer disc which, as indicated above, you have to buy from Apple will take to to 10.6.3.  Then run the free combo updater to take that to 10.6.8  The cost for the disc is modest and is the only way you can upgrade.  Real Ralph Landry1's post carefully and slowly as I am just basically saying the same thing and the post does include the information you need as to cost and actions.  Here it is again:
    Kappy 08/2012 post on upgrading to Snow Leopard, then Lion or Mountain Lion -  https://discussions.apple.com/message/19401628 - including how to get Snow Leopard and Lion since Apple removed them from the online store. 

  • I download the recent ios for iphone 4 and connected to my pc and it wont connect to itunes. What is the lastest version of itunes that DOES NOT support ios 7?

    i download the recent ios for iphone 4. i connected iphone 4 to my pc and it wont connect to itunes. What is the lastest version of itunes that DOES NOT support the lastest version of ios?

    Yes, due to Incomplete Software Update on your iPhone your Device is now in Recovery Mode and you cannot take a Backup now. But if you have taken a backup earlier then you can Restore that backup on your iPhone after you Reset your iPhone to Factory Settings.

  • I have tried to update to IOS 7.0.6 today and now my iphone wont connect to itunes saying, itunes has detected an iphone in recovery mode you must restore this iphone before it can be used with itunes. How do you restore it?

    I have tried to update my Iphone 4S today to IOS 7.0.6 and now my iphone wont connect to itunes as it says that it is detected that it is in recovery mode and needs restoring.  How do I restore it? I cannot get my phone on at all?

    Click restore in itunes.

  • My iPhone 4s wont connect to itunes since i updated to iOS7 and updated itunes as well. Any help?

    My iTunes is saying that and error is happening when I connect my phone to my Mac. It wont sync or update my 4s since i have updated to the new iOS. Any suggestions. iTunes is up to date as well.

    Same issue here on my iphone 4 still not solved it yet. Im on the latest iTunes. My device charges but wont connect to itunes but when i tried a different device it connects straight away? and when i tried my iphone 4 on a different mac it connects straight away!

  • My iphone 4 wont  connect to itunes after update

    iphone 4 wont connect to new version of itunes after update

    Hello there, ammy-g.
    The following Knowledge Base articles offer some great troubleshooting steps depending on which operating system you are working with:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    or
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Iphone 4s wont connect to Itunes.

    I recently updated iTunes to 12 on my computer and now my iPhone 4s wont connect to the computer but my iPad Air will.
    I deleted and re-installed iTunes, (I'm running windows 8.1)
    The software is updated on my phone (ios 8.1)
    I've reset location and privacy settings and network settings on my phone
    Restarted both the phone and my laptop
    Re started the apple mobile service device
    Checked that my security software isn't stopping iTunes which it isnt.
    Tried all the USB ports on my laptop
    I'm still using my original iPhone cable
    And it still wont connect, every time i plug it into the computer it just comes up with
    "trust this computer" no matter how many times i click trust it doesn't accept my phone so that i can access it.
    Any ideas anyone?
    Thanks!

    http://support.apple.com/kb/TS1538

  • HT4623 My iPhone 4 wont connect to iTunes th iPhone is on iOS 6 screen and when I slide the bar across it come up with connect to iTunes and the phone come up on iTunes but it won't load what do I do

    When I connect my iPhone to iTunes it's say we're sorry we are unable to continue with your activation at this time and its be 2days and still doesn't work. And on my iPhone it has IOS 6  screen and when I slide the bar across it says connect to iTunes what do I do

    Hi Genoc728,
    Thanks for visiting Apple Support Communities.
    If your iPhone is unresponsive and can't be turned off, you can reset it. See this article for the steps, and other helpful troubleshooting tips for an unresponsive device:
    http://www.apple.com/support/iphone/assistant/phone/#section_1
    Regards,
    Jeremy

  • My iphone 4S wont connect to itunes, wireless. Does anybody know how to fix this issue?

    can anybody explain why my iphone 4s will not show up under devices in itunes wirelessly?
    itunes will only recognise the iphone when its connected with the usb cable
    yesterday it would show up but now it does not
    can anybody help me please.....

    How did you go about restarting the Apple Mobile Device Service? Also, when you uninstalled iTunes did you uninstall all of its components as well?
    Make sure you're using a rear-facing USB port and also temporarily disable any security software.
    http://support.apple.com/kb/TS1538

  • IPhone 5s wont connect to itunes after update

    I connected my new iPhone 5s to itunes in order to install the 7.0.1 update. The update then failed, and my iPhone is stuck in "connect to itunes" mode. Does anyone know how to fix this?

    Hi frankelman,
    Thank you for using Apple Support Communities.
    In order to troubleshoot this issue where your iPhone is not appearing in iTunes on your PC, please follow the steps in the article below.
    iPhone, iPad, or iPod touch not recognized in iTunes for Windows
    Cheers,
    Alex H.

  • Iphone 5 wont connect to itunes on macbook air

    My new iPhone 5 won't seem to connect ti iTunes on my MacBook Air. I plug it in and it charges fine, however I get the following error message. The phone recognizes my iTunes account in that it's on match and I have access to music and such, but it doesn't show up on in iTunes on my computer. Help!

    Are you connecting to a USB hub, or directly to the MBA? If you are using a hub, don't.
    Do you have the latest version of iTunes? That's 11.3 as of today's date.
    If you neither of these are the issue see: iOS: Device not recognized in iTunes for OS X

  • New iphone 5 wont connect to itunes ! HELP!

    Hello , i just bought a new iphone 5 and connected it to my macbook air. At first, it just charged and didnt connect to itunes. itunes told me that i had to download a newer version of itunes (it said something like : 10.7 or later ) . So i did, i went online and downloaded the newest itunes (11) and now i tried to connect my iphone and again ......it didnt work. NOTHING HAPPEND...
    i already tried a few tips that i found online but nothing seems to wrok . Any advice?
    Thanks !!!!    

    I tried some of the things it said on there before and they didnt seem to change anything , my problems seems to be something else. do you think its becase i downloaded the 11 version of itunes and not the 10??

  • Iphone 5S wont connect to Itunes after 12.0.1 update

    The trouble is with my iPhone 5S 32GB. It charges when pluged into the computer, but when I open iTunes it does not find the device. This has occurred after the 12.0.1 Update.

    Hi frankelman,
    Thank you for using Apple Support Communities.
    In order to troubleshoot this issue where your iPhone is not appearing in iTunes on your PC, please follow the steps in the article below.
    iPhone, iPad, or iPod touch not recognized in iTunes for Windows
    Cheers,
    Alex H.

  • IPhone 4s, wont connect to itunes please help?

    Hi,
    I have just got myself a new iPhone 4s, But itunes will not connect the device, I have tried reinstalling itunes and restarting the computer, I can see the device is recognized by windows as i can open the image folder on my computer, I have tried putting phone on recovery mode but still nothing, windows tries to install device when it goes on recovery mode but then fails... (I am using vista)
    I can set the iphone up but it won't let me use icloud to put iphone 4 data on..
    (I have an iphone 4 and it works fine)
    Please, please please! help me! it's driving me bonkers...

    http://support.apple.com/kb/TS1538

  • New iphone 5s wont connect to itunes store, new iphone 5s wont connect to itunes store

    Hi everyone - I purchased a new iphone 5s yesterday and synced it to my itunes library with no issues.  The software update was completed to ios 7.0.4 and everything seemed to be going ok!  That was until I tried to access the itunes store via my phone - it continues to load and never ever connects to the store.  I have no problems accessing the apps store - please help as this is really fustrating me.

    Hi Shazzawood,
    Thanks for visiting Apple Support Communities.
    If you're not able to connect to the iTunes Store, try these steps first:
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    You can find the steps in this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    Jeremy

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