IPhone 5C cracked on the top and whole screen is broken? And i haven't dropped it and i got it a day ago

my iphone 5C cracked when I waa holding it!! I got it a day ago and now the screen refuses to work

Make an appointment with the Apple genius for an evaluation.

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  • I dropped my phone this morning and it has a little crack in the top right hand corner how much do you reckon it will cost

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    You take it into Apple and ask for an "out of warranty" replacement. It will cost a (reasonable) fraction of the cost of a new iphone.  The cost cannot be given as you do not say whereabouts in the world you are. You can get the price if you search appropriately the internet.

  • So my iphone 4 cracked on the back. its a pretty big crack and it also chipped into the iphone itself near the area you plug the charger in from. it wont work unless its on charge, otherwise it'll turn off completely after i unplug it. need anawers thanks

    so my iphone has a really big crack on the back and it has also chipped into the iphone itself near the area you plug the charger into. my iphoe will not turn on unless it is connected to the charger, when i discopnnect the charger the whole screen will go blank. i need answers. can this issue be fixed or would i need to replace it? thanks!     (the front screen is not cracked at al)

    Some Apple Stores in the USA offer to replace the back of the phone. All others have to get serviced by Apple and will be replaced if you pay the service fee:
    Apple - Support - Service Answer Center
    Out-of-Warranty Service
    If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
    iPhone model
    Out-of-Warranty Service
    iPhone 5s, iPhone 5c,
    iPhone 5
    $269
    iPhone 4S
    $199
    iPhone 4, iPhone 3GS,
    iPhone 3G, Original iPhone
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  • I placed my ipad on top of my CPU with a music playing,i heard a crack on the sound and when i checked it,i can no longer hear a sound playing on my ipad.i tried to check place a headphone its still playing a sound but when i pull it out,wont play at all.

    i placed my ipad on top of my CPU with a music playing,i heard a crack on the sound and when i checked it,i can no longer hear a sound playing on my ipad.i tried to check place a headphone its still playing a sound but when i pull it out,wont play at all.

    I don't know if this will work but it's worth a try. I wonder if somehow you ended up with a short inside of your iPad. Give the things below are trying to see if that helps. Good luck.
    Try a Restart. 
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
     Resetting your settings
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    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
    Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple. 
    Here is a link to their contacts with most of the information below. 
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  • My iphone 4s fell from the bed and the front screen glass got cracked but the touch screen is working fine, so can i replace just that screen glass?? If not what am i to do ? And how much it might cost me for that repairing??

    My iphone 4s fell from the bed and the front screen glass got cracked but the touch screen is working fine, so can i replace just that screen glass?? If not what am i to do ? And how much it might cost me for that repairing??

    I don't know. You'll have to ask.
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  • I was in Aussie last month and dropped my iPod Touch (4th Gen) on the road. The screen was cracked on the top left-hand corner. The screen got fixed but the wireless stopped working. Can I still get it fixed under my warranty? (bought last July)

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  • My iPhone says Searching in the top right hand side and has been like this for 2 days. Already had a replacement sim yesterday, still not working. Apple advised me to restore my phone by connecting to iTunes. When trying to do this it's not allowing

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  • My new black iPhone 5 came scratched from the top and the sides!! Its like it has no color!! why? i just opened it from its box!!

    my new black iPhone 5 came scratched from the top and the sides!! Its like it has no color!! why? i just opened it from its box!!

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  • I recently bought a new PC and when I transferred my photos a number of them became distorted- the top half was ok but the bottom half were color shifted.  Also a number of them the top and bottom don't line up.  How can I fix this?

    I recently bought a new PC and when I transferred my photos a number of them became distorted- the top half was ok but the bottom half were color shifted.  Also a number of them the top and bottom don't line up.  How can I fix this?

    Hi, I see I haven't had any responses but these problems haven't been fixed.
    I still haven't been able to transfer purchases from my phone to my comp so consequently have stopped purchasing on my phone.
    I bought a couple of albums recently via itunes on my comp, and tried to tranfer them to my phone via a playlist, but the sync often crashes. One album transferred except for one song, and the other hasn't at all. What happens is that when I autofill from a playlist it often hangs for ages on the first song and then I have to quit the application altogether as nothing happens for ages. Basically, the whole Itunes software freezes. 
    After this I find it hasn't transferred any songs, but they do appear greyed out on my phone, which means it has transferred some basic data such as the titles, but not the song itself. When I try to repeat the process to complete the transfer Itunes tells me that it can't transfer because the songs are already on the phone, but they are not!! I can't click or remove on the greyed out items, so now I have a couple of almost full albums on my computer that I can't tranfer or install on my phone, and a whole bunch of greyed out songs on my phone that I can't play or remove!
    The rest of the problems as above still stand. I downloaded the latest itunes OS updates but nothing's changed. I haven't done the very latest iphone update yet though because it says you need to make sure your stuff is backed up, and I don't want to lose the purchases I made on the phone that I can't transfer to my comp. I'm planning on uninstalling itunes completely and reinstalling but I have little faith that this will fix the issue.
    Can someone please help at all?? I'm so sick of this!

  • HT204291 When I mirror my ipad to Apple TV, I get an 'untitled' box come up at the top, and says it is playing 'untitled'?

    I get an 'untitled' box come up at the top, and says it is playing 'untitled'?  It looks like it would if it were playing a song from an album but has an icon that has a music note in it.
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    Please help, it is very frustrating!
    Thanks

    We had the same kind of problem with Mac Pro and Apple TV . May be you can try closing the iTunes and any other open audio video app and restart the device ( closing or quitting is done double clicking home button and you will see all open apps. Then swipe up one at a time and it gets closed.) try after restarting the device!! By any chance if you have Mac Pro then quit iTunes , vlc , and any other audio video app then restart.. Then you can AirPlay from iPhone, iPad and Mac

  • My screen is crack at the bottom and I am unable to access the numbers key to enter the numbers in my log in password for my apps

    my screen is cracked at the bottom and I am unable to press the number key to access te numbers I need to log into my apps. HELP.  Thanks.

    Hi,
    Turn it round.
    Can you access it Landscape ? or even 180 degrees round ?
    Or are you talking about Unlocking the iPhone for use ?
    8:57 pm      Monday; February 24, 2014
      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    Message was edited by: Ralph Johns (UK)

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