Iphone 5c frequent call failures

Hi ,
I have a iphone 5c (Model ME493LL/A - unlocked. Model A 1532 running iOS 8.1.3 Purchased in US and being used in India).
In some areas in my offices/home , I can not make any calls. I See 3-4 bars but I can not send SMS or make calls. But other phones around me (same network) have no such problems. Unfortunately there are not many other iPhone fives around me. iPhone 3GS seems to have much less problems. Of late this is turning out to be a big embarrassment and headache.
Some times turning on/off celular data helps. Some times going into airplane mode and coming back helps but not always.
Appreciate any help.
My carrier does not support the LTE band used by this phone . So I disabled it.
Thanks

Hello. I suggest you can back up your iPhone and restore it to try. The methods as below :
Use iTunes to restore your iOS device to factory settings - Apple Support
PS: Do Remember to back up at first..
Regards,
Anson

Similar Messages

What is the solution to frequent call drops on iphone 5

Hi ,
I am a customer using iphone 5 . I get frequent call drop on my iphone 5 from the day , i have started using this. Saw on apple forums that, its a common issue across the world. Can some one help me how to get this resolved.
This is very critical, i am forced to get it changed.....
Is it something to do with upgradation of software or so..... Pls guide.
Binil.

Resetting internet en then all settings , changing cases and finally doing complete restore did not fix mine.
I had screen replacement but phone worked for 11 months after that before proximity sensor started giving problems.
That made me think that it could be software because it would have given trouble immediately after screen replacement if inlet of too much light from non-OEM screen was at fault.
Turned off Facetime in Settings fixed problem.

Iphone 4S - Voice Call

Hi all,
When I call a people by my iphone 4S, there is a problem of sound.
My voice, after a few minutes, becomes metallic and i listen to a series of sound noise.
I tried to update software version to IOS 5.0.1, but there is the problem yet.
How I can resolve this problem ?
Thank you,
Best regards

OK, so i have tracked it down to a single AT&T Cell Tower location in my instance, but it also just so happens to be at my office, which means I am affected by it all day. What is happening is that at this particular location, the AT&T tower is misconfigured or experiencing some type of technical issue, resulting in the inability of the cell tower to handle simultaneous voice and data. Siri uses data to match the contacts, names etc and hands off to the Phone dialer, which immediately experiences a call failure as a result of the 3G Data still being in use by Siri. You can verify simultaneous voice and data connectivity by placing a voice call and then attempting to use 3G data (you must not be using WiFi to determine if this is a problem with the Cell network). While in a voice call, launch the Speedtest.net Mobile Speed Test app. You will clearly see that 3G data services have all but ceased if this is your problem. End the Voice Call and run the Speedtest.net Mobile Speed Test again and 3G data will work fine.
I have reported the problem via AT&T's Mark the Spot App numerous times and had my colleagues do the same and called AT&T Wireless customer service to no avail. They simply refuse to acknowledge the issue is on their end. I personally know at least 5 other iPhone 4S users in my office who are experiencing the same issue and the results can be consistently recreated on all of their devices. And again, once they leave the office in the afternoon, all of their services return to normal and they can again make and place Voice initiated phone calls without the dreaded Call Failed. Thanks AT&T.

Has anyone experienced the iphone 4s camera panorama failure where the panorama stops after taking only one non panoramic shot? I think this happens when you switch direction of the panoramic arrow.

Has anyone experienced the iphone 4s camera panorama failure where the panorama stops after taking only one 'non panoramic shot? I think this happens when you switch direction of the panoramic arrow.

Sounds like you have a battry issue but don't want to believe it.
If a car was running fine on one tank of gas, then you filled it up with another tank of gas and it began to run funny, one might suspect that tank of gas. But let's just say coincidence blew a valve-- would you think the new tank of gas was the culprit?
BUT WAIT!! It just might have been! The gas could have been of higher octane and put more more strain on the valves; you know, like going from 87 octane (OS6) to 93 octane (OS7) and showing you the engine was on the edge of compromise.
Sometimes you have to go with common sense. If everything else is ruled out, it must be the battery. And if it runs fine one moment in OS6 but immediately ***** in OS7, I'd believe my battery was suspect-- though comfy-- in OS6 but the OS7 showed its true power.
Moreover, if you had the answer-- or didn't want to believe someone's more competent advice-- why did you even call? You've already shown that you don't know much when you asked if you could go backwards after setting up the new OS as a new phone.
Additonally, if you're such the know-it-all, but yourself the $29 battery and put it in yourself. It's a piece of cake.
<Edited By Host>

Won't end call, Call Failure, Muting...

My iPhone works pretty well except for the following:
1. When I'm done with a call and go to hang up, the screen it is still blank and won't let me touch anything.
2. When someone calls and doesn't leave a voicemail it says call failure, call failed and when I slide the lever, it automatically calls them back.
3. When I'm in the middle of a call, the mute button always gets pressed.
Any advice for any of these?

I'm having the same issue with not being able to hang up after a call. I'm not using a case, and after a call, my screen wont come back to life after i take it away from my ear. I understand that there is a sensor that turns the touchscreen off when held to your face to avoid unintentional inputs, and i wonder if mine is not working, and if there is a way to test this.

Iphone 5s - Bad call quality

Hi, I recently noticed a problem on my iphone 5s, everytime when I received a call, I barely heard the caller, the voice seemed to be coming from a well, not clear at all. What should I do?

Hello Elbeyrouni,
If I understand correctly, the call volume used to be fine but now it's hard to hear the other person.
Here are some steps to try for that.
iPhone: Receiver and call audio quality issues
http://support.apple.com/kb/ts5196
Increase the volume during the call.
Make sure nothing is blocking the receiver. If you're using a protective case or display film, remove it and try again.
Make sure nothing is plugged into the headphone jack or the dock connector.
Check the receiver opening to see if it is clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush.
Try another location with better signal. If the audio issue happens only when on a call, it could be due to the location.
If the iPhone is paired with a Bluetooth headset or a car kit, try turning off Bluetooth on your device. Learn more about troubleshooting Bluetooth connections.
Restart the iPhone.
Make sure your device is up to date.
If the issue is not resolved, contact Apple Support.
Thank you for visiting Apple Support Communities.
Nubz

IPhone 5s, Outgoing calls makes connection, no voice

iPhone 5s - Outgoing calls makes connection, no voice.

Just spent the morning trying to resolve this problem. If you want good support, Apple support is not the place to go: See the following. My phone is working now, but the support received from Apple was of no help.
There
are limited places to post the following comment so here it is: Contacted apple
support today for Iphone 5c issue (phone would not make outgoing calls,
intermittent and when there was a connection, receiving party could not hear me
unless I was on
speaker. After contacting my service provider, resetting my phone and checking
problems with service, they connected me to Apple support. Apple called me and
gathered my information, cell number I was calling from (not my cell with
problem). We worked through some possible issues and then she said she was
going to call my cell to check connectivity. She proceeds to hang up on the
call we were on and attempts to call my cell. My cell was not working properly,
hence my call was made from a different phone. Support person can not reach me
through my celll ( because it was not working properly) instead of contacting
me back on the number I gave her in case we were disconnected, she leaves a
message for me to call Apple support back to resolve the problem and she was
going to add to the ticket that we were disconnected. Oh and she neglected to
leave me a call back number so that didn't help much. Didn't give me a ticket
number. I use to love apple. I guess you either love them or hate them. I now
hate them and will tell everyone that they have the worst support I have ever
encountered. I have seen many issues with Apple phones whenever someone updates
their IOS as recommended. If you want anything more than sub par support I
would suggest you go anywhere except Apple. Posting on as many social media
sites as I can, since this is the only source I have to complain. Not that
these complaints will be taken seriously.

Iphone 5c incoming calls on bluetooth car speakers not by default

OK i have a vw jetta 2012, used to have incoming calls answered on bluetooth by default.
Nowdays, since I have iPhone 5c, incoming calls, sound on speakers, but as soon as I answered, sound goes back to phone, then I need to change to vw phone by hand to hear conversation on the car speakers. Well tha's not safe, neither hands free calls, need help

We had the problem with our new iPhone 5 using i.o.s.6.0.1. So we updated to 6.0.2 and the problem continues. Sure worked great with the iPhone 4s though.
Makes me think we shouldn't have moved to the iPhone 5.

IPHONE 4S incoming calls go directly to voice mail. This is a brand new replacement phone. Prior phone didn't have this problem

IPHONE 4S incoming calls go directly to voice mail. This is a brand new replacement phone. Prior phone didn't have this problem

Slide up from the bottom of your display to access the control panel.
Look for the button (should be at the top) that shows a crescent moon.
Tap that button. It should say "Do not Disturb: Off".
Then try it out and let us know if it worked.

TS3367 I have two IPhones and one IPad all with the same Apple ID. I can call facetime between the two IPhones, but I cannot call the IPAD from either of the IPhones and when I call my IPhone from the IPad it rings my wife's IPhone after briefly calling m

I have two IPhones and one IPad all with the same Apple ID. I can call facetime between the two IPhones, but I cannot call the IPAD from either of the IPhones and when I call my IPhone from the IPad it rings my wife's IPhone after briefly calling mine.

Each device needs a separate address. Use an email address (gmail.com) on the iPad.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
 Cheers, Tom

Downloading and installing the iOS5.0.1 Following problems occured: with my iPhone 4s: Phone calls are dropping out in UAE, how to solve the problem?

Downloading and installing the iOS5.0.1 Following problems occured: with my iPhone 4s: Phone calls are dropping out in UAE, how to solve the problem?

You're not speaking to Apple on in this forum, nor will someone from Apple see this post. We are just users like you and I.
Have you tried to restore or reset your phone?
Or contact your carrier in re: to your sim card

My iPhone just said "SIM failure" and now says Invalid SIM in the upper corner. What's this all about?

My iPhone just said "SIM failure" and now says Invalid SIM in the upper corner. What's this all about? Any ideas on how to resolve this.

Looks like the Sim card had a catastrophic failure. Burnout, short somethng like that.
You can try to take out the tray and reseat the sim card inside and see if that gets it back.
Also try resetting the phone at least once by holding down the home and power buttons until the Apple Logo shows up.
If none of this works you'll have to contact your cell carrier to get a new sim card, as it probably fried and is no longer functional.

IPhone 5 Dropping Calls

I've been with Verizon for roughly 13 years now. Through numerous phones, I've always had great service - reliable, good signal, MAYBE 2 dropped calls in all those years. I recently exchanged my old flip phone for an iPhone 5. For the most part, I'm greatly enjoying the phone. Except . . . it's dropping calls like crazy. In fact, a couple of days ago, it dropped 9 times in a single phone conversation (I was ready to just drive to my friend's house rather than continue.) I haven't had any issues with internet, e-mail or anything else, just phone calls. However, considering this is a phone, that's a HUGE issue and extremely frustrating.
When the call drops, I can call the person back right away, but again - frustrating!
Any suggestions (aside from switching back to a more traditional phone? Which I am about ready to do.)

I have been having and my wife also. We both have an iphone 5, mine is the 32gb hers is the 16 gb. I have contacted tech service with no help. We've had verizon for aprox 10 years. We've had service at our home not the best but never had problems with dropped calls or cutting in and out till maybe 6 months ago. Our son has a iPhone 4S with no problems and our daughter has a droid bionic with no problems. We are getting very frustrated, we have few problems anywhere else but at home. We've even had problems Outside at home keep in mind we have had verizon for years without problems but now we can't continue to pay premium prices for substandard service. As for a verizon network extender I'll try one if it's provided by verizon but I will not buy one, it's not like we just moved to a new house we've lived here for 27 years and our phones worked here for years. Our zip code is 24210. I also work at 24202 and I also experience dropped calls there as never before with verizon. Verizon has problems and either not admitting it or they are blind. Just google verizon iphone 5 dropped calls you'll see Lots of people with similar problems.
WE NEED HELP!!!!!

Iphone 4s drops calls in new house! help!

I just upgraded to a iphone 4s around easter 2012 after my iphone 4 had water damage, anyway I just moved to myrtle beach, SC and in my house my iphone drops my calls 95% of the time!! It is REALLY frustrating and there is NO apple store remotely close to this area. I havent had any issues of dropped calls outside my house. The annoying this is that my mom has a blackberry and she never had a dropped call. I did *228 to improve my signal and reset my phone multiple times. If I go to verizon they probably wont do anything. I have from 1-3 bars in my house at any time, does anyone have any suggestions?
I cannot cancel verizon because I just started my contract this past Easter 2012.
My only other option is to buy a samsung galaxy nexus 4g on craigslist and keep my iphone as a back up (i wont sell my iphone)

I have the very same issue on Iphone 5 IOS 7.1, original Apple earbuds. Sometimes Music starts, sometimes SIRI kick in, in any case the calls get dropped ! I disabled SIRI, I cannot find a way to disable music. Anyway, when scroling the oen applications, Music is not one of them !
It i making the phone unusable (it is supposed to be a business phone) - pure $700 TRASH.

Is it possible to get iPhone audio (telephone calls) from Lightning connection? Music works, but calls switch to internal or extenral speakers, not lightning (for e.g. docking station, car...)!

Is it possible to get iPhone audio (telephone calls) from Lightning connection? Music works, but calls switch to internal or extenral speakers, not lightning (for e.g. docking station, car...)!
I want to get the audio out of the lightning connection (the way you get audio when you connect it to a dock). It works properly with music, but when making a telephone call, it switches to the internal speraker. You can change to the external spekers, but you cannot select another audio out. It's also possible to get the telephone audio from the analogue connection, but that's not what I want. I want telephone audio from lightning...
Would be so great if anybody has an idea

I must also say that the second update ruined my Lumia's battery life.
With the first (out-of-the-box) update the phone usually had 30 percent of battery after a quite hard day (e.g. more than an hour of talking via bluetooth handsfree, more than two hours of listening to the music via bluetooth, more than an hour of browsing via wifi, and reading hundreds of e-mails via two mail accounts). I never managed to discharge it after one day (e.g. 14-16 hours) of continous use, no matter how much I talked, listened and browsed.
Now, with the secod update, it discharges to 20% after 12 hours of laying still almost without use (30 mins of music, less than 15 mins of talking and nothing more), and discharges completely with the usage pattern described above.
Did the second update contain some Android code?

Iphone 5c frequent call failures

Similar Messages

Maybe you are looking for