IPhone 5c fron screen shattered, how to replace it currently residing in Saudi Arabia, bought the phone form saudi arabia
front screen of iPhone 5c broken, how to change it, currently residing in saudi arabia, phone bought from saudi arabia.
In Saudi the carriers handle warranty /service ,as long as you purchased from the only authorised sellers ie a Carrier
Similar Messages
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MY SCREEN SHATTERED HOW DO I CHECK TO C IF IM ALLOWED A REPLACEMENT
MY SCREEN SHATTERED HOW DO I CHECK TO C IF IM ALLOWED A REPLACEMENT
Could you please turn off your caps lock. That is considered yelling and rude on the Internet.
Did you purchase Apple Care plus when you bought the phone? If not, user damage is not covered under the iPhone warranty. You would need to bring the device to Apple. Some Apple stores in the US can replace screens, but you would need to call. If not, then you would need to purchase an out of warranty replacement. -
I have a cracked iPhone 6 screen. I just bought the phone, but not AppleCare. If I get my iphone screen replaced through apple how much do I pay and would it void my one year warranty with Apple?
To replace your phone's screen costs $109US and I don't see why having Apple replace the screen would void your warranty.
http://www.apple.com/support/iphone/repair/screen-damage/ -
I bought an iPhone 5; 16GB and after updating to ios 7 am unable to bypass the activation screen because am told is locked to the owner's iCloud account but I can't contact the owner. What can i do to rectify the situation. Bought the phone for $500.
http://support.apple.com/kb/HT5818:
What if I purchase a device that is still linked to the previous owner's account?
Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. For complete instructions, read how to remove a device from a previous owner's account. -
my screen on my iPhone 4s is gone blank and wont turn back on. Even when i reset the phone it is just blank. I know the phone is on because when i change the switch on the side it vibrates.
Also before this the phone wasnt picking up any signal so it worked basically as an ipod.
How much would it cost to repair this problem?Hello ozzy9294,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Display has no backlight or dark screen
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
Best of luck,
Mario -
Will doing the software update to 6.1.2 destroy any info saved on my iPhone 4? If so how do I back up what is on there - especially the contact list?
see the link above
and this discussed in above
http://support.apple.com/kb/ht1766 -
my iphone 4s was updating to like 7.1 or 7.2 and i tried to updating by the iphone but it froze and turned off. and when i tried turning it back on the phone kept going to a screen that said plug it in to your computer i did but it froze at the screen where it says plug it into iTunes. ive tried plugging it in to the computer but the phone turns itself off in the process. my old phone broke so I need to use the 4s
Hi sgray2832,
If you are having an issue with your iPhone becoming unresponsive or turning off unexpectedly, I would suggest that you troubleshoot using the steps in this article -
iOS: Not responding or does not turn on - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L -
My iphone plus is bending, what does Apple offer regarding this issue?
I am trying to get to contact with Apple Customer Care, but not clear to me how to do it beside this channel of communication. I bought the phone from kosovar carrier which is under Slovenian ownership. This means that the original warranty comes from Slovenia, bit complicated but still I would like to get an urgent answer how to proceed with this issue, thanksMaybe i should have only asked if anyone is aware on apple's policy
regarding bending. I took the point that this seems not a proper forum to
pose Q's to apple thanks to both
On Wednesday, November 5, 2014, Apple Support Communities Updates < -
My iPhone crashing after latest IOS Update. Screen is not working anymore. I cannot use buttons, the screen is freezing up.Only thing I am able, is to 'restart' the phone. Now it does it after 5 minutes itself! Already removed en reset phone, no success!
Can anyone help me?Hi there Cinthia88,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W. -
Elements 11 opens in the Import Media Screen. How can I access setting to make it open in the original Organizer / Photo Editor screen?
Elements 11 opens in the Import Media Screen. How can I access setting to make it open in the original Organizer / Photo Editor screen?
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The title says it all.
Some background info:
1. I purchased the iPhone 6 Plus new in the box at Target on January 10 2015. The phone has only ever been mine, and it was not a refurbished device.
2. Absolutely no one else has access to my PC or iTunes, whether it be physical access or knowing my usernames or passwords.
What happened;
1. Phone fell out of my hand face down on my patio. It had the leather Apple case on it. Picked it up and sure enough the entire front screen was smashed.
2. Phone responds to touch, but not property. I contemplate doing a backup and then resetting but I skip that and just do a "erase all content and settings"
3. Phone reboots and prompts me for this Apple ID (x*****@1*****.com) to log in.
4. That is NOT my Apple ID, not even close
5. I have no idea how the strange Apple ID is now embedded in MY phone, I have absolutely no way to access my own phone!
What I have done:
1. Called and spoke to several Apple reps; technical, Apple care, customer service, and then finally a senior supervisor named Matt.
2. Matt spent over an hour on the phone with me discussing this and he decided I should email him my proof of purchase directly through an Apple link that he emailed me.
3. I scanned every document I had with the receipt, paperwork, IMEI info and sent it over. He reviewed and says he will have to put in a request to do a force unlock which will remove the strange Apple ID and allow me back in
4. I set up an appointment at the nearest Apple Store to fix the phone. They do not know of the Apple ID issue and I was told they wouldn't be equipped to handle that anyway until the phone would be able to be unlocked.
5. So now I have to wait for Apple to force unlock my phone before (hopefully) my appointment on Tuesday so I can get in to it and they can fix it
Now from all the people I have talked to and all the Googling I have done I have found no reference to this happening to anyone ever. The only related incidents like mine is if someone bought the phone through another consumer or sold it online and did not wipe their ID properly. This however doesnt apply to me since I bought it from Target, unless they sold me some second hand phone.
Any opinions or insights on what it is that has actually happened to my phone from the time it broke and rebooted to magically having someone else's Apple ID as the authentication?
I really hope someone here has some insight.
Thank you.The answer is very simple: You were not the original owner of the phone. Target sold you a phone that had been returned. You can verify the date of the original sale here: Apple - Support - Check Your Service and Support Coverage. I suspect you will find that the warranty expiration date is not one year from the date that you bought it.
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I transfered my purchases from my iphone to my mac. All transfers completed. One particular album shows up on the phone but the songs are greyed out and don't play. Itunes store shows album as purchased but album does not show up in my Mac library. How can I retrieve the album.
So i've found the answer to this by clicking on every menu and setting in the itunes store. It turns out some purchases in the cloud can be hidden probably as the result of an interrupted transfer/sync/backup or a network outage. To unhide purchases 'greyed out ' items , go to the Itunes store (on the PC) click on your account name and select view account. (you'll be prompted for your itunes password) once you are in scroll down to the purchase history section. there should be an option for hidden purchases. click through and click on unhide purchases, redownloadble purchases. any hidden purchases will then show up. click on unhide to reactivate and download. This may only work for purchases in the cloud.
hope others find this useful. -
I have been getting this message: "This iPhone cannot be backed up because there is not enough iCloud storage available." However, the phone says that I still have 1.1 GB of available storage. Any suggestions?
Try doing a hard reset:
Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.
After that: go to Settings - iCloud - Storage and backup - turn off the iCloud backup
and backup with iTunes from now on
More info on backing up: http://support.apple.com/kb/ht1766
Or, if you prefer to keep backing up with iCloud, check out this article, it will help you understand how to manage the iCloud storage:
http://support.apple.com/kb/ht4847 -
I bought the phone is locked to the network over alleged ebaj, when we arrived after a month of phone is actually locked to iCloud .... Can anyone help me? comes to the iphone 5s white .......
imei number : 358761050777338I understand that, but how do I get in touch with someone you do not know and who knows whether it will agree to give me a username and password ...
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my I phone5s screen has suddenly gone haywire everything is enlarged I tried switching off the phone but when I put it on again I could not feed the security nos as they are all enlarged Kindly advise what should Ido
Hi, vernon.
Thank you for visiting Apple Support Communities.
This sounds like you may have enabled the Zoom feature. Here are the steps on how to disable this feature.
iOS: Home screen icons are magnified or large
http://support.apple.com/en-us/HT203332
Cheers,
Jason H
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